The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Blue Lagoon SaloonJoin us for casual dining under warm Miami skies at our poolside bar and grill. Soak up the sunshine by our 3,000-square-foot pool with your favorite tropical drink, local beer or satisfy your appetite with one of our freshly-grilled sandwiches, burger or fresh salads. Open daily weather permitting. Dial Ext. 3845
- Coral CafeOpen for breakfast daily from 6:30 am - 11:00 am. Serving a full buffet and a la carte menu.
- Herb N' KitchenWhen you are on the go, Herb N’ Kitchen will deliver an exceptional experience. Offering a range of healthy and delicious options featuring breakfast sandwiches, pastries, parfaits and more. All day we feature fresh salads, artisanal sandwiches and flatbread pizzas for a quick bite. Our barista bar offers specialty Starbucks coffee to enjoy on the go. A variety of snacks, soft drinks, beer, wine and mixed drinks are also available. Open Daily: 5:30 am - 9:00 pm.
- Room ServiceOpen daily for breakfast from 6:00 am - 11:00 am. Open daily for dinner from 6:00 pm - 11:00 pm. Full menu service to-go style with a range of beer, wine and other beverages.
- The Cove BarRelax and make new friends. Unwind, meet new people and network in The Cove Bar. Choose from a selection of local, domestic and international beer, wines, refreshing cocktails and other beverages. For food we offer a range of appetizers and full meals in an informal and laid-back setting. Our TVs will show your favorite games or news for your viewing pleasure. Location: Lobby - Open Daily: 5:00 pm - 12:00 am.(midnight)
- RoomService
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Car rental desk†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- †
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Car rental desk†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- Connecting rooms†
- Early check-in†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free airport shuttle†
- Gift/News stand†
- Heated pool†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Laundry/Valet service†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Parking fee managed by hotel†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Tour/sightseeing desk†
- Transportation services - local area†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Gym †exerciseRoom
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Overcharged
This is a typical Hilton: mediocre rooms, mediocre food, mediocre service, way overpriced. Beyond that, they did not honor the reservation and would not let us check in until we paid them an extra $40. I would not stay here again. There are many other hotels closer to Miami airport that provide the same or better service at lower prices.
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Big Drop Off
We have stayed at Hilton Blue Lagoon twice before this visit. This visit was so much worse than lat year. Shuttle from airport worked great. Shuttle back to airport - not so good: Driver on his phone and using his legs to steer while in busy traffic. Hotel is beat up in so many ways. We arrived to our room at 10:00 pm with toilet leaking with water across bathroom floor into bedroom carpets. Front desk was hard to work with. Guy on phone said he was the manager and he made the decisions. Could not give us a dry room. At same time while in lobby, heard female stating she was manager when another couple were trying to change rooms. Both of us experienced terrible rooms , but “managers” not willing to move our rooms despite almost $300 daily rate. Eventually engineer fixed leak. Front desk begrudgingly reduced nightly rate by $100 for the time, lost sleep and wet carpet . Dinner was a disaster. Appetizers were cold - sent them back. Entrees took 50 minutes and were cold. Sent them back. Then - bartenders tipped themselves 20% on my credit card for their “outstanding” service. We are regular Hilton Honors members. This hotel and restaurant are no where near the usual Hilton standards. Next time Hyatt…
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OK but not great
The desk clerk at the check-in desk was very pleasant and accommodating to our special request. The room was quiet despite being so close to the airport. Shuttle service worked ok. Overall, the hotel and room look in need of a significant upgrade and rehab. BUT the food in the Cove bar was horrid. Shrimp ceviche was nothing more than shrimp with cocktail or some type of red sauce, no semblance to ceviche. The calamari was rubbery and I am being kind here. The breakfast yogurt and fruit was really good however and a significant bowl to consume. I have wavered to assign either a 2 or 3 star. I am opting for 3 because the stay was ok but definitely improvements needed. I did report upon departure that the hair blower filter was completely full of lint and needed cleaning or replacement and that our hotel door did not close automatically, a safety issue.
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Check your bill for unauthorized charges
I reserved one night here coming off a cruise. Since I had an 8pm flight, I was only using the room for the day...mostly just pool use. The girl who checked me in at the front desk said that my queen room wasn't ready but she had a larger king room she could waive upgrade fee on since I wasn't staying long. Days later I noticed I was overcharged on my credit card so I called to find out what the $40 fee was. They told me it was for the upgraded room. I explained through multiple emails that she said she would waive fee but the front desk supervisor, Jennifer, refuses to refund the charge. I guess I'll have to dispute it with my credit card. Horrible customer service. DO NOT stay here.
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Lousy Customer Service
Front desk was somewhat helpful when 5 couples checked in and tried to get early check in. Be ware of over charging of pool bar. Upon trying to resolve the problem a few days later the manger was far from helpful. Make sure you check your bill carefully. Be sure to handle there immediately.
- AdvisorySome hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Airport Shuttle, Concierge, Breakfast, On-site Restaurant(s).The following services and amenities are currently not available: Room Service, Valet Parking.
- Check in: 4:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18