Aloha. You’ve arrived at a magical place-a first-of-its-kind Disney creation, inspired by shared family stories. Here you can celebrate the elegance and history of the Hawaiian culture, and embrace a whole new world of possibilities. In the Ko Olina area on the leeward side of Oahu, the Resort is perfectly placed—close to Hawaiian favorites but just far enough away to be an enchanting escape. The soaring architecture of the lobby offers stunning mountain and ocean views, while throughout the Resort you’ll discover luxurious details and flawless Disney magic in harmony with the natural world.
Location
Ko'OlinaProperty information
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Resort details
Hotel advisories
General policies & fine print
Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
A major credit card is required upon check-in to cover phone or incidental charges.
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.
Room taxes are included in vacation price.
Room requests are not guaranteed and are based upon availability upon check-in.
Customer ratings & reviews
TripAdvisor traveler rating
7157 reviews
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Dec 09, 2024A home away from home!
After our third stay at Aulani, I realised that walking through the front door felt like coming home. It is such a cosy, welcoming space, and everyone is so warm and friendly that you can't help but feel at ease. We've stayed in both a studio apartment and a one-bedroom suite, and both were extremely comfortable and equipped with all the amenities needed for a long or short stay. The rooms are thoughtfully designed, blending Hawaiian charm with modern conveniences, making every visit special. Located on the serene Ko Olina coastline of O‘ahu, Aulani is ideally situated for a relaxing holiday while still offering access to some of Hawaii’s most popular attractions. The resort sits about 40 minutes from Honolulu and Waikiki Beach, and it’s a short drive to the stunning beaches of the North Shore, the hiking trails of Waimea Valley, or the must-see experience of the Polynesian Cultural Center. Closer to the resort, you’ll find Ko Olina Lagoons—calm, picturesque beaches perfect for a day of sunbathing or snorkelling—and the Ko Olina Golf Club. As a resort and a Disney resort, Aulani does lean toward the pricier end of the spectrum. Food and beverages are on the more expensive side, but the quality is generally excellent, with a variety of dining options to suit different tastes. For those seeking flexibility or wanting to save a bit, the rooms with kitchenettes are fantastic for preparing your meals. Just a short walk out of the resort, you will also find a few restaurants, a convenience store and a few other interesting shops. While Aulani offers plenty to keep you entertained within the resort, I highly recommend hiring a car to explore the island fully. Having a car gives you the freedom to discover hidden gems like Lanikai Beach, the local farmers' markets, or the vibrant food trucks along the highways. O‘ahu has so much to offer, and Aulani is a perfect base for these adventures.
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Dec 07, 2024Pros and Cons
Hit and Miss - Pros and Cons. Beautiful resort in a stunning location, but quite far off from the main parts of Oahu if you want to get around anywhere outside it. It's visually stunning, details in every area just waiting to be found and noticed, lovely greenery, and high quality looking artistic elements and design. Comfortable room and amenities, very tall beds and bath (I'm short so this was a bit of a struggle lol!) and I found the water pressure not great in the shower. I found the staff very friendly and attentive everywhere we went. Super lovely people working hard. I was not impressed with the HeleHele transport drivers, the greeter we had was amazing, and the staff who called were nice and helpful - but the drivers were gruff, unimpressed and clearly hadn't communicated with the actual base staff. So it's not a good look that this resort recommends them. I did find the seating in food areas to be less than ideal. For instance in Ulu Cafe there's literally just 3 picnic tables and one bench. Nowhere else to sit and eat your food. That's just not good enough. I found the pizza here to be bad and the chicken tenders and fries also basic. At Off The Hook there is seating but again, could get congested quickly during peak time periods. But the Mickey Waffles were amazing! There's no real coffee bar after 10AM. That seems like a super huge missed opportunity. There's drip coffee, but again not ideal at all. The Luau entertainment was amazing, but the staff there were not engaged organised or considerate IMHO. I also found the food there basic and not impressive at all. The prime rib was tough and chewy, macnut salad was tasteless, so was the fish, teriyaki chicken was very nice, so was the brownie. Nothing else really stood out to me. Uncles storytelling was a must do, highly recommend that. Our last meal dinner was spent at Makahiki onsite, attentive staff with delicious quality food I would recommend.
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Nov 30, 2024
Disney in paradise
This had been on our disney bucket list for a long time and safe to say it did not disappoint. Tropical disney heaven. It's the only way to explain it. Great choice of restaurants, stunning location. The staff can't do enough to help you. We loved it so much we bought dvc when we were there and made it our home resort despite living in the UK.
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Nov 25, 2024
Aulani - Great for families.
There is a lot to do here for families, the location is pretty amazing and the service is great. The food at the resort is alright, but that’s pretty standard for Disney. The kids club is great and there are a ton of kid friendly activities so if you have a family with children, this resort makes your life very easy. The rooms are just OK, but far from luxury. The staff are all wonderful but the resort does seem to be a bit understaffed compared to our last visit.
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Oct 25, 2024Who has time for passive aggressive staff?
This resort is beautiful but still, overall, a disappointment. Our initial impression was negative. We were tired from our flights and lugged our suitcases, etc. in the front entrance to find check-in. (I thought check-in is normally near the front entrance so I was not expecting a treasure hunt for check-in with our bags.) There were no signs telling us where check-in is. Employees were too busy talking to each other or on their phones to help. We went the wrong way initially until we found someone to ask. Apparently, my significant other’s complaint to the check-in cast member (Marley) about the lack of signage violated her ‘safe space.’ After belittling and literally making fun of him (she mocked his complaint and, while literally laughing, said - ‘oh no - now your whole vacation is ruined because there was no sign to check-in’) she said that she refused to check us in and we had to wait for a manager. The manager, Kalei, said that there is no sign because they wanted cast members to assist guests to check-in. Ok - well that was a fail too because they didn’t. Then she said that as a courtesy, she would get us in to a class for Sat that was otherwise full. We didn’t receive confirmation of the class like she said we would - so I’m adding a star on the off chance she is going to keep her word. I’ll change that if she was not truthful. Communication about everything from the location of ice machines to laundry procedures is lacking. This leads to just enough confusion and wasted time to really piss a person off. Imagine, you get to the laundry room to do a load of laundry as a DVC member and there’s a sign saying that you either have to pay for laundry tokens (which is supposed to be included for DVC) or go to the front desk, with your dirty laundry, to pick up tokens. They are super cheap with the tokens at the front desk and don’t allow enough for a full washer and dryer load. Tip: get tokens every day so that you’ll have enough to do your laundry after a few days. Or you can just pay extra for something that’s supposed to be included which seems to be par for the course here. When we got to our room, it was dirty and the trash from the previous occupant was still in the bin. There were also things still in the drawers from the previous occupant. Fine. We learned not to bring anything to the attention of management because they will take it out on you later and talk negatively about guests in private, The whole resort pretty much shuts down at 6pm so it’s no wonder that others report every minute of the daytime is chaotic. Food choices are slim. The location of the resort is terrible if you want to do anything off property. Since the on property vibe is so bad, we did tours, etc. off property and not through Disney. Literally everything you want to see is at least an hour’s drive each way or more in heavy traffic. Our tour was 100% great and the no -Disney Luau was outstanding, but we were wishing we’d stayed at the Holiday Inn Waikiki for the Hawaii experience. It might be worth the poor location if the vibe were positive. Because of the whole undercurrent of the staff seemingly going out of their way to be passive aggressive, I don’t want to come back and I don’t think it’s worth it. We need to change rooms on Saturday (check out by 11 and I’m sure our next room won’t be ready before 3) and we are just waiting to see what fresh hell the resort staff can think up for us and our stuff.