Located on exclusive Isla Mujeres, the contemporary Mexican style of intimate Zoëtry Villa Rolandi Isla Mujeres Cancun stands in perfect harmony with its island beachfront setting. Featuring local stonework and marble, the cool and tranquil atmosphere at the resort flows through to its spacious suites, gourmet dining, bars, and the Thalasso Spa with its full range of rejuvenating therapies. During the day, the resort offers a private yacht and dock in Makax lagoon as well as a daily range of beach, land and water activities, while in the evening there is lively nightly entertainment.
Location: Set on Isla Mujeres off mainland Cancun, just 30 minutes land and boat transfer from Cancun International Airport.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 1836 reviews
Beautiful resort and FABULOUS Staff
This is a wonderful small, intimate, resort! The staff will know you by name by the second day! The beach is beautiful, if small. There are 3 pools! All the rooms have an ocean view and there is an elevator!
Zoetry Villa Rolandi
Cons: Service was a mix of good, fair and over the top. Pool service was typically very good, but some days was poor. Was surprised that when we asked for a toothbrush, they did not have on the property. But they did get one from the mainland which was outstanding service. Rooms are very nice but showing some age in the bathrooms......mirror, sink, shower. Staff friendliness was hit and miss....some great others not good. A couple of waiters had attitudes in spite of my efforts to be respectful and nice to them. Not sure why, maybe too many days working without a day off. Pros: Service got better as the week progressed. Pool staff was the best overall. Magda at poolside service was very attentive daily. Dennis at dinner was very engaging and funny. UVC reps not pushy and really left us alone, which was OK for us. Overall atmosphere did not disappoint, very quiet and relaxing......don't expect a party atmosphere and night life at the hotel. This is not to say you won't meet new friends and have a great time. Never a problem getting chairs poolside or on the beach. Best views of any resort we have visited so far. Sunsets are amazing! Safe and easy to get around. Hotel offers golf carts that are very convenient if you don't want the hassle of going downtown and filling out paperwork. Highly recommemd 24 hour golf cart rental from the hotel. Pick up the cart around 5 pm, enjoy the evening and have for a full day next day leaving cart at the hotel. Well worth the price to us. Swim with the dolphins next door and Ice Bar very close to hotel a short distance up the road. Taxi prices range from $8-$10 anywhere on the island. Hotel recommends pay the price but DO NOT TIP. Very convenient and safe. Food was prepared fresh to order and awesome! We noticed that not many people were tipping anyone at poolside, restaurants, etc. I found that unfortunate for those taking care of our daily needs. Its always a good idea to tip.
This place is paradise! You will be well taken care of here. If you are the type that likes to lay at the beach or lounge around the pool then this is the place for you. My wife and I celebrated our 25th wedding anniversary here. The staff is wonderful and friendly, the drinks are top shelf and the food is very tasty! We would like to recognize staff members Genner, Juan Carlos and Magda for their wonderful service to us during our stay.
Kelly and I had a lovely stay at Zoetry Villa Rolanda, Isla Mujeres Mexico July/Aug 2019 for our honeymoon. This is a boutique resort and is beautifully maintained and extremely relaxing. The restaurants and staff were amazing. We rented a golf cart and explored the island. I would highly suggest visiting the south end of the island and take a walk around the rocks and take in the sunrise and crystal blue ocean. We also enjoyed a day on the north end swimming in the lagoon with the unique and colorful fish. I mentioned the staff earlier but I must say that we really enjoyed Christian, Baranese, Jesus and Alejehendro (sp?). They made this a vacation we will never forget. Karla&Kelly 1982/2019
Home Away From Home
We had a phenomenal time. This was our first toddler free vacation to celebrate our 3rd wedding anniversary, and it did not disappoint. The staff here is welcoming and friendly to make sure you enjoy every second of your stay. Our original room had a few issues with electricity and the phone not working, so they moved us to another newer room immediately. Food is EXCELLENT. I ended up getting the Provence Omelette nearly every morning- and there was one room service morning that I did not- and the staff wanted to confirm that I indeed ordered this and not my regular breakfast. Attention to detail is impeccable. My only complaint is that there are no golf carts available for rental at the resort. Unless you go into el Centro to rent a golf cart, its all about taking a taxi around- this resort is secluded and there’s nothing in the surrounding area. If you plan on going to Punta Sur to catch the sunrise, there’s only 1 cab on the island that’s available during overnight hours, so just a forewarning. There is an animal shelter where you could volunteer and walk the rescue dogs, beautiful churches, and great local eats in the neighboring colonias that would’ve been helpful if we could rent a golf cart and explore on a whim. Pools are well maintained, beaches were clean and there was a life guard on duty. Also, the sunset cruise was dreamy! Front desk, concierge, restaurant, and bar staff go above and beyond. Our favorites were Juan Carlos, Russel, and Virginia. Thank you for a memorable vacation. We’re also proud parents to 50+ baby turtles that hatched under our loungers! What an amazing experience! Sincerely, the Del Rio Family