LocationSt Lucia - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7737 reviews
Wonderful relaxing stay
The hotel is literally a five minute drive from the airport which means you can start your holiday straight away. The room was a good size with a lovely four poster style with fridge, coffee machine and balcony with sea view. The bathroom was clean but basic but had good quality toiletries provided. The room was serviced daily to a high standard. We stayed in the "Harmony" adults only part of the hotel which has 2 adults only pools, jacuzzi & bar. Mitch and Linus were absolutely wonderful barmen making fab cocktails & great humour. They really made us feel welcome & valued. There are some lovely double sun loungers in this area. The main pool is quite large & swim up bar is in this pool but is unfortunately mainly in the shade & pool is cooler due to it's size. The beach is lovely and the beach bar is quite a hidden gem. It's quite separate from the hotel with hammocks & great cocktails served by Christa who is a character. There is quite a problem with seaweed on the beach (in March)but this is regularly cleared. The breakfast buffet has a great selection & wonderful omelettes cooked by lovely Mary. There are also freshly cooked pancakes, waffles, crepes & freshly made smoothies. Harmony guests can alternatively have a la carte breakfast in the Veranda outdoor restaurant which is a lovely setting & delicious food. For lunch there is the buffet restaurant which we never tried. There is also Flip flops snack bar serving pizzas, burgers, wraps, salads & yummy roti. Our favourite was the Jerk Treehouse which was fab serving jerk chicken, pork, sausage & fish. I tried them all & they were all great. Marvius is the cheeky chef there who always has a smile for you. For evening meals there are many choices. We only had the buffet on the first night & it was very good with much choice. You must book the a la carte restaurants as soon as possible. They are not open every night so you need to check. The most wonderful waiter is Carlton. He is incredibly warm, friendly & professional. His Mum is Mary (the breakfast omelette chef). We found them both to make us feel really welcome & valuable. Carlton works different nights in the different restaurants but we were lucky enough to have him serve us on several occasions. He is great at his job! There are several bars and all are very well stocked with a wide range of premium spirits. The house wines are very drinkable. Entertainment was varied. We liked all the live music & entertainment staff we very good in particular I.G who has a wonderful singing voice & lovely personality. We did one half day trip which was the Piton snorkelling trip. It was fantastic. Great to see more of the island. The driver was very informative and entertaining. We had a wonderful relaxing time at Coconut Bay made all the more brilliant by the lovely staff. When we stayed it was the beginning of the worldwide spread of Covid 19 and we understand that the hotel had to close four days after we left. We would like to wish all the staff well and hope that they and their families are ok during this terrible time. We really hope to visit the Coconut Bay again in the future. Rachael & Simon
Overall, the resort was very well kept, the staff is friendly and professional. For an all inclusive they provided a variety of food experiences. Special thanks to Marvius for his bbq’ ing skills at Paradise Beach (near the kite surfing school).
Fantastic hotel with friendly staff - feels like a family!
Brilliant staff who remember your name everytime you return and make it a personal, friendly service. I shall be returning that's for sure due to the hospitality and features that the resort offers - Thank you guys!! :)
An amazing stay
Recently went for an all inclusive week here with my brother and would 100% return for another visit. Location: literally a 5 min drive from the airport, so super convenient for arrival/departure. Room: We got a free upgrade on arrival to the Presidential Suite, the suite was spacious, well decorated and had beautiful views of the sea. Only flaw was perhaps the bathroom, which could be modernised a little bit. Food: All the restaurants were excellent, we particularly enjoyed Calabash. Our favourite lunch spot was the Jerk House ....still dreaming about the food there. Facilities: Good range of facilities/pools, lots of bars to choose from and many free activities on offer (rum tasting, country/western night etc) Staff: Extremely warm and welcoming...they really made the holiday extra special. Overall: Really good value resort, not ultra-luxury, but fantastic for a 4* offering, would highly recommend.
Best resort in Caribbean Harmony Adults Only Dillan excellent barman He makes brilliant Caribbean cocktails You never forget the taste People easily communicate around. Dillan lighting up your holiday ! On his bar you can meet a lot of new fiends. Just go there once you definitely come back Excellent food ,smiling staff Mary makes the tastiest omelette. Kenny (waiter)service- excellent Housekeeper Stella helps you keeping Clean and fresh brilliant experienced Very friendly!if you have a chance go to Caribbean just start from HARMONY!!!