Experience San Juan's newest urban retreat facing the Bay of San Juan. The Sheraton Puerto Rico Hotel & Casino is a truly remarkable landmark in the district. Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just ten minutes from the international airport and five minutes from historic Old San Juan. An abundance of on-site activities are sure to keep you busy and relaxed. So whether you venture into Old San Juan or enjoy one of the many social events, you will not have to travel far for fun in Puerto Rico.

Property Information

Year Built: 2009
Last Renovation: 2009
Accessible rooms: 17
Total rooms: 503


Resort Details

Onsite Dining

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Hotel Advisories

Advisory This is a non-smoking property.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 3039 reviews
  • 5.0 star tripadvisor rating
    Beautiful grounds, goergous pool

    Beautiful grounds, helpful staff, goergous pool area, there is a additional $25 a day resort fee and $18 a day for parking. Rooms were immaculate- I would stay here again without a doubt:-) loved Purto RICO and felt like I was in a resort

    Sep 14, 2019
  • 5.0 star tripadvisor rating
    San Juan PR

    Great location, really nice and clean rooms, but the thing that makes the best place to stay are the staff. All of the people are incredibly helpful. I travelled with my wife and two kids and lots of luggage and this was one of the nicest places we stayed in Puerto Rico.

    Sep 14, 2019
  • 5.0 star tripadvisor rating

    Stayed here the night before and the night after our cruise it is one of the nicest properties I’ve stayed at. We had a slight problem checking in, the staff did an excellent job of correcting the error. The staff is very friendly and professional.

    Sep 11, 2019
  • 5.0 star tripadvisor rating
    Sheraton 2 nights 3 days stay

    Excellent Service, Great Food, Very Nice Staff. The room was on the 12th floor, great view! We had meetings on one of the Conference Rooms, breakfast was always on time as well as lunch. Parking was a little expensive, but with the discount it worked out great.

    Sep 10, 2019
  • 5.0 star tripadvisor rating

    This trip was a B'day gift for my wife and we enjoyed every minute of it. Looking forward to our next visit. The kids loved the pool areas and the poolside food choices. The weather was perfect and the service staff left no stones unturned. Great job.

    Sep 09, 2019