Now Sapphire Riviera Cancun offers Unlimited-Luxury® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views.

New minimalist architecture and décor, both inside and out, with a tropical feel. Situated on a beautiful beach in Puerto Morelos equipped with an artificial sea barrier that protects it from seaweed. Come experience the new and improved new Now Sapphire Riviera Cancun be the first to experience the revelation of this beauty.Enjoy new beachfront, swim out suites, family suites with guaranteed connecting rooms and master suite room categories. All our suites have been redecorated to a much more modern style, just for you!

A lot of fun awaits the little ones in our hotel! The new features at Explorer´s Club for kids with fun-filled water park including a splash park also new family water park includes slides for adults and kids. Pack your sportswear because we have it resolved with our new facilities in the gym and an exclusive Yoga room with air conditioning.

A brand new beachfront wedding venue with capacity for 120 people, your special day will be spectacular in our sparkling wedding space facing the sea. The hotel is located 2 miles from Puerto Morelos Town. Approximately 15 minutes from Cancun International Airport and was renovated in August 2019.

New Beachfront Swim Out Suites available.


Puerto Morelos
Cancun International Airport (CUN) : 14 miles

Property Information

Last Renovation: 2019
Total rooms: 327


Resort Details

Onsite Dining

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 10018 reviews
  • 5.0 star tripadvisor rating
    Our November stay

    Totally awesome.Everyone and everything was excellent Would definitely return. In fact we are thinking of coming back with our kids and grandchildren and great grandchildren. Thanks so much! See you soon. The 200 word minimum is BS.

    Nov 21, 2019
  • 5.0 star tripadvisor rating
    Paramour - French Cuisine.

    Had dinner here on our final night at Noe Sapphire. The service was fantastic with an exceptional meal. The beef fillet with 4 pepper sauce was the most tender steak ever bitten into. To start this culinary delight I had the seafood civeche served in clam shells and the lobster bisque. Both full of fresh flavour and impeccable presentation. My main course included prawns and scallops in white wine and truffle sauce. Flavour and texture was amazing. For desert I had the creme brule which was perfect. Having eaten at many fine restaurants across North America this meal would rank the highest in flavour and quality and presentation. The service provided by Miguel was outstanding as was the service provided by the front of house staff we encountered. Overall a fantastic dinner with amazing food and service.

    Nov 20, 2019
  • 4.0 star tripadvisor rating
    Mexican resort

    First off would like to say Activities staff was the best I have seen and I have stayed at no less than 30 Mexican all inclusive. First the good. 1. Lemon Grass- this restaurant makes for a memorable and entertaining night it is a must go! 2. As stated above the activities staff was A-1 3. Rooms are updated quite nicely 4. Beds are ver comfortable Now the Bad 1 The Buffett is blah 2. The landscaping and upkeep is not quite as nice as most. 3 The liquor is all bottom shelf Room tips . 1. Building 1 has best location 2. Some of the rooms have a swim out and face the ocean very nice 3 Rooms all encircle the spa and preferred pool , some buildings can be quite a walk

    Nov 20, 2019
  • 5.0 star tripadvisor rating
    AMAZING Entertainment Staff

    I am a travel agent who hosts groups every year and couldn't be happier for the staff at the Now Sapphire. Luigi and his team are AMAZING! Nothing boring about them at all as they will provide laughs all day long. Jamie the swim-up bartender is the best! The property is gorgeous and plenty of pool space to lounge.

    Nov 20, 2019
  • 5.0 star tripadvisor rating
    60th Birthday celebration with friends

    Beautiful property, excellent service. Alberto from the buffet was the best, every morning he will have our drinks ready while we were getting our food. We were a big group and his service was excellent! Entertainment all day at the pool, guacamole classes, comedy night we had a wonderful time and everybody was so friendly!

    Nov 20, 2019