General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1156 reviews
Beautiful Beach Destination
My husband and I enjoyed 6 nights at this beautiful beachfront resort for our Honeymoon, as well as his 50th birthday. From the moment we arrived when we were greeted with cool towels, to the moment we had to check out & say good-bye to the friends we had met in those few days everything we experienced was amazing. I researched for several weeks to find what appeared to be the best resort for us for our trip, & am so thankful this is the one we chose. The service at this resort is amazing, we were never told no on any request we had, the food was amazing, the atmosphere is quiet & relaxing, the scenery is beautiful, and the rooms are comfortable & clean. A wonderful beach-side dinner was put together for us on my husbands birthday, with champagne, a cake, bottle of wine, small gifts & a special happy birthday letter were left in our room as well as roses strewn through our room. We had such a great time getting to know all the servers & employees here, just a few that hold a very special place in our heart for all that they did are Latoya, Lakenya, Nayka, Carlton, Anderson, Sly(he makes really good drinks), and Dio, I can't wait to go again to make friends with more of them.
Carlee island vibes Turks and Caicos
He is the funniest person and likes to do a lot of new things and a really nice kid and is hard working and he loves helping out and will never say no to anything and he likes to get to know new people
Wonderful Service But More of a Club-Med Resort!
Below Pros & Cons are intended for those of you who know the prevailing trends in most of the Caribbean destinations. For those of you who do not have a clear sense of that, then please go on to my General Observations toward the end of this review - which is why I gave this experience three stars only despite terrific staff. If you know what those trends are and a "Club Med" type of experience is not a turn-off to you, this resort could easily be a 4-star or even 5-star experience. PROS: Adults only - this is a definite plus; but don't expect adults only to reflect a quiet, relaxing environment Food Quality: food quality was just good, although not consistent: the same entree may be different from day to day. All inclusive is a must given how a salad, a drink, and one main entree will easily cost $100 plus after taxes. All inclusive was actually a very generous long list of cocktails, wines, and various snacks included; in fact we did not see a single instance of a food/drink item that was excluded. Guest Rooms: large one bedroom suites somewhat dated but with generous amount of patio space. WiFi was good and available throughout, including at the beach area which was easily 70 meters from the nearest guest rooms. Staff: staff are definitely 5 stars; they are the best thing about this property: friendly and genuinely caring, as good as we have seen in exotic $1500 a night resorts. Much better staff at The Beach House than at sister property Alexandra. I'd like to give acknowledgement of the following who gave us their best with smiles: Anderson, Usebeth, dio, Parker, & Myra. Room provisions: in keeping with a 4 star resort: soft drinks, wine, water, and excellent fan and cooling systems to fit any comfort level. Beach quality: west end of Grace bay with white fine powder sand as good as we have seen anywhere, but being that all beaches are public, the level of beauty any resort management can bring to the beach area is limited. That is my way of saying expect to get the white sandy beaches without the aesthetic beauty you would see at a private Maldives or Tahiti beach. Once you get to the beach area, think Thailand. Multi-property: has two other sister properties you can visit with their own shuttle at no cost. Alexandra Resort, right next to Beaches, is on the best section of Grace bay. We ate there and used it’s beach, but with Beaches next door this area felt more like a Disney venue; too crowded for our taste. Do not leave your belongings out of sight: my sandals disappeared during my first 25 min stroll at that beach. Management was nonchalant hearing about it and perfectly fine allowing me to walk barefoot on asphalt 1km through the property and parking area to get back to my car, rather than lend me a pair of thongs they place in rooms for guest use. CONS: Meal Prep Time: expect the longest food prep time you have ever seen. Dinner will take 2 hours easily. In fact three meals a day will require 4 to 5 hours total with lunch being the quicker deal. Safety: hotel grounds are safe, but I would not venture off on the beach at night: this resort, unlike its sister property, Alexandra Hotel, is right next to several undeveloped plots on the beach that are accessible to general public. So you’d end up walking by those stretches of beach where it is dark and unsupervised. This should not be a reason to stay at the sister property which is in a more developed area but I thought had worse food, was much noisier, and had more of an indifferent staff. Guest Makeup: I would say 90% American and mostly not the type who have been to European or Asian resorts to get a sense of personal conduct that is respectful of other guests and their personal space - so do not expect to share the beaches, the pool area, the bar area with people who know the difference between their family barbecue at home and common areas of a four star resort. For the young Americans who come here, this is just a step up from Club Med without having to compromise on how they behave. Make sure there is no wedding for your dates because I can imagine it being a painful experience. General Observations & note of caution to European travelers: I am biased toward exotic resorts in Thailand, Malaysia, Tahiti, and definitely the Maldives where I have been to at least 16 resorts. Judging from our walks past other resorts in Caicos, I concluded that most and perhaps all resorts here are wanna-be Club-Meds, and this small 28 suite resort was not much different. In that sense Caicos is only slightly less busy and noisy than Cancun and a lot more expensive, but it seemed the expensive aspect of it did not filter out the noisy young Americans who can be fully heard even from party events on catamarans 200 meters away. Do not expect this island's resorts - and this resort - to be anything like what you may have seen on Virgin Gorda, Barbados and the few other Caribbean distinations that cater to serenity. Europeans who are considering any resort in this “desirable” stretch of Grace Bay should expect that college party atmosphere American resort destinations are known for. The Beach House in that sense is not trying to be an alternative to that, but a caterer to it: large parties of 8 to 14 guests who dominate the dinner scene are commonplace here and it gets worse at their sister property. For me exotic beauty of a tropical paradise goes hand in hand with meticulous landscaping; manicured grounds; fewer guests; little concrete, asphalt & stucco; and beaches that are tranquil and calming except for occasional conversation between people who are there to also hear the waves and the wind, not to listen to a Bob Marley song blasting through DJ gear set up at the beach or beach-side bar. I do not care for a beach-side dinner featuring a live DJ who in a very Las Vegas style walks over to every table to tease guests and shove a microphone in their face. If none of what I like resonates with you, then Caicos is the hang for you and this resort delivers. But if you share that view, you need to either avoid coming to Caicos or perhaps choose a resort not on this famous bay whose natural beauty has been wed to themes of a Havana hang. As for me the next time I have only a few days to jump into a Caribbean vacation, it will be one of the smaller Virgin Islands. This was our first and last Turks & Caicos venture.
Mini Get Away & Hubby's Birthday
This place from the time of check-in till check out the service from all areas of the resort were amazing. A shout out to "Michael" for rescuing my daughters flip flops after high tide took them away. The food was top notch each day of our stay. Another shout out to Dio who surprised us with "Mangu" for my husbands birthday and the entire service staff singing Happy Birthday. All we can say is that we will be going back, it is just a wonderful beachy relaxing and awesome resort.
Loved the Beach House! It's a small, adults-only, all-inclusive resort plus has an amazing beach. It does have a small, quaint pool for those who would rather a pool over the ocean. We stayed in the oceanfront room on the ground level which was amazing. The rooms themselves are fantastic, very big and quiet. Never heard our neighbors at all. The staff was wonderful, super nice and they want to make sure you enjoy your time. The Beach House has 2 sister properties as well; the Blue Haven and the Alexandria. They have a free shuttle that goes between all 3 properties. The Beach House has the best dinners! We did like lunch at the Blue Haven and the Alexandria, but mistakenly tried dinner at the Blue Haven on Monday and found that the Italian restaurant is closed on Mondays and got stuck with a buffet, which we don't care for. You can walk from the Beach House to the Alexandria on the beach, about a 30 minute walk. The Beach House has a great snorkeling area 3-5 minutes down the beach and will provide all the gear for you. Lots of sea turtles and fish to see. The Alexandria's beach area is great too. The Blue Haven is completely different, it's a man-made beach. It is pretty but a very small beach, not one you can take long walks on. We spent a full day at both the Blue Haven and the Alexandria and had a great time. There is also a fish-fry every Thursday night just a few minutes up the beach from the Beach House w/ local vendors and food. You may want to check it out.