General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1151 reviews
Adults only, all inclusive, boutique luxury, peaceful. This place is all of the above and more. There’s 21 rooms so it’s small and cozy. But the rooms are very big making its feel like it’s your home overlooking the best beach in the world. The staff is amazing. From the MGR Vianel Filpo, front desk Lakenya & another young lady I’m forgetting her name, room service, waiters Sharine, Rucardro, LisBeth, beach assistants Randell etc. They all interacted with their guests as if we were one big family. BTW they have a small culinary obsession. It’s more like a big one. The food is amazing. The occasion was my fiancé’s 30th birthday. Saturday nights they usually have live music. They made the evening feel like it was just hers. The singer Raj sang songs in her honor from her home country Haiti. She had cake and champagne. Everyone sang her happy birthday. She even got to do a sabrage. Which is cutting open a champagne bottle with a sword. (Videos online). We really enjoyed this vacation with no interruptions or hiccups. IG @BeachHouseTCI @Moe_Zilla @Semervil to view pics.
This is a great resort if you are looking for a quiet, relaxing vacation, the best stretch of beach on Grace Bay and the best staff on the Island. We absolutely love it here. It’s a simple but beautiful resort with outstanding service. They have a small gym which is adequate if you are so inclined and a small spa. The room are spacious but the bathrooms are small, at least one room had been remodeled with a huge bathroom with a soaking tub. We preferred when this resort was not an all-inclusive with the dine around only because we like the intimacy and quiet atmosphere. We still give it 5 stars. Food is very good particularly breakfast and lunch. 218 had limited choices for dinner, but there were options to go to the sister resorts. Golf nearby is, in my husbands opinion, some of the best course conditions in the islands. Super staff, management and housekeeping.
Outstanding In All
Stayed for a week & found not only the amenities to be excellent, including the food but the staff excelled at all . What not to love about the location & the incredible white sand beach. From our arrival Jose made us feel welcome in a most gracious & relaxed manner. We were treated to some of the best hospitality for the entire week. Carlton serving us a balcony dinner. Lotoya, LeKenya, Virginia, Wislane on the front line. Angie overseeing the beach bar was a treat & I learned about some unique concoctions. Steve the chef I had to have Dios call him out to acknowledge his culinary skills. Sammy running beach operations was like a long lost brother. DJilove was special looking after us along with all other staff that forgive me if I have not mentioned all . Last but not least Toby. the Beach House PotCake heir to the throne. Counting down to crossing paths once again. Mark & Gail.
We had very high expectations for Beach House, a small 21 room boutique resort. We loved the size of the property, so easy to get around. Lush and mostly quiet. Pool area is perfect for this size resort. The beach is beautiful! We loved the room assigned seating! More resorts need to do this! Please do not get rid of this concept! The room was very nice, although for a luxury hotel we found the bathroom to be small and underwhelming. Housekeeping was fabulous, with service twice daily. The food was so, so good! For 7 days we ate all our meals, but one here. I never tired of the menu. Portion sizes were on point. However, I would have liked more dessert options, specifically chocolate based! Staff was friendly and helpful, although there were times that they seemed to be understaffed/overworked and that some times that did affect service at the table. Two things fell short for us. One, there is not a spa on site. There is a small hut on the beach where they do massages. If you want a true spa experience then you will have to shuttle to & fro to a sister resort. My friend had arranged for a 4pm massage at the Beach House hut... he waited til 4:30pm and no-one showed up. He returned to his room and called and got a weak apology and was offered an appointment the next day, but he would have to shuttle over. Shuttling back & forth for a spa treatment when you were under the impression here was a spa on site does not make fo a very relaxing experience. If you are booking Beach House expecting an on site spa you will probably be disappointed as there is not one. The other thing we did not like was the shuttling of guests over from the other 2 sister resorts. We wanted a quiet, 21 room experience.. a couple of days we were “blessed” on the beach with groups that came with their loud music and drinking games, definitely not the atmosphere I was expecting nor wanted. It was also our opinion that during dinner, they need to either limit the number of outside guests they allow in or hire more dining staff. A couple of nights the service was not up to luxury resort standards. This was no fault of the servers... they tried their hardest to not disappoint, but they were so busy and going in all directions. We felt badly for them. If Beach House had not advertised having a spa and did not allow sister resort guests to use the property/restaurants we would probably be back next year. Perhaps we did not do enough homework before we booked, but we were fully expecting a quiet, luxury 21 room/occupancy experience that was not “interrupted” by visits from sister resort guests. Please note that these are my opinions based on my experience and what was a negative for me might be no big deal for someone else. Just as something I praised may have been a disappointment for someone else.
Exceeded my expectations
Exceeded my expectations. Where do I start. This was a trip to remember, it left me wanting more. The hotel was immaculate and the staff was beyond friendly and caring. From the moment we walked into Beach House, we felt welcomed. The team working the front desk was amazing and was so genuine with their sincere welcome.The atmosphere was was peaceful and elegant. Something I valued was the fact there were 2 open lots on either side of the property. It allowed you to feel more detached and private especially on the beach. I walked into my room it was spotless and welcoming, the housekeeping staff did an amazing job each day of my stay. The pool was also immaculate, all the pools were amazing. Another nice comp is the free shuttle between their other resorts which are part of the all inclusive collection. Those resorts are much larger in scale and nice; however, if you’re looking for a low key, adult only experience, The Beach House is your destination. -Food was amazing, no complaints at all. They had all type of food for everyone and for every culture. -Drinks were also amazing! All type of alcohol was provided, and I mean premium drinks. I can keep on writing about this property, that's how much I loved this place. I can't wait to go back! Thank you Beaches!