General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating15606 reviews
Myself and my girlfriend were able to relax when we wanted and join the party when we wanted.
The hotel in general was very good. The place is kept clean and tidy. The food was excellent and the choice of drink and the better brands are available. There was one issue or maybe confusion when our room was not cleaned, towels replaced and mini bar replenished on one day but after a discussion the following day with the concierge that was very quickly remedied. Its a large hotel so there is places where you can relax in virtual silence in one of the relax pool areas or if you like you can join the party and they certainly party! This hotel is aimed at younger clientel in my opinion. The bar staff are excellent, they really do make an effort whether at the pool by day or at the bar in the evening. I would like to mention some of the staff because they made us feel so welcome and we wanted for nothing during our stay. Elio is a waiter at the pool, he could not have done anymore for us, excellent work ethic. At the lobby bar you have several excellent bar tenders, you have Murfi, Miguel, Christian and a waitress called Anijeysi. Very attentive and professional but open to make conversation with you also, asking how our day was, how our holiday was going in general. Very good. In general i would definitely recommend Breathless.
Xhale service was very nice. Emilio provided great services throughout the trip. Anything we needed he responded quickly and efficiently. Perfect atmosphere for anyone whether you like quite or lots of partying. Food was amazing wherever you went and you can even choose to eat or hang out at the neighboring hotel Now Onyx. So much to do here, and so much fun!
We spent the long weekend here at Breathless for my bachelorette party and have had an amazing time! Emilio was our host for the weekend and he really did everything he could to make sure things were perfect for us and repeatedly went the extra mile. As part of the bachelorette package we had some nice events included. One of those was an in-room party where we had champagne, cocktails and food brought to the room. We had forgotten a speaker to play music so he told us he would see what he could do. He ended up bringing us a huge speaker that we were able to use for the in-room party and it made such a difference and we had a great time just dancing in the room together before dinner. Emilio helped us coordinate our schedules each day to make sure we completed everything we had included in the package, and helped make our spa, dinner and other reservations. When we spent the day in the spa he had champagne brought to us while we were hanging in the spa pool. There was one night when we were getting ready for dinner and he called and said he was having drinks and appetizers sent to our room so we could enjoy them as we got ready. And I’m sure there are plenty of other things I’m not recalling now but he consistently surprised us and went above and beyond. More than anything I really enjoyed his warm and welcoming demeanor and how he always had a great big smile on. In the mornings we would go to Kibbeh for breakfast and at night the restaurant was a steakhouse. Carlos was our waiter there and he was wonderful. Amazing service, always kept our drinks coming and he has a beautiful singing voice! Even in the mornings when we weren’t seated at his table, he would always come by and say good morning and chat for a bit. Frank and Anderson kept us having a great time at the swim up bar. We asked Frank for shots for our group and he really made it a whole experience! He created a shot tower and had the DJ play the shots song. We asked him if he could take our picture with the tower and he ended up taking a video of us taking the shots and dancing. The next day Anderson was at the bar and he also had us going with rounds of shots and was so attentive, that he would notice if we were low on drinks and bring a new round before anyone had to ask. My sister selected Breathless and the main reason was that as she read through reviews of different resorts it really stood out to her how everyone who came here noted the outstanding service and we were not disappointed. We felt so special and taken care of this weekend and feel so lucky to have had this experience!
Treated Like Family!
Spent a week here with the girlfirend and can't say enough how happy I am. I arrived bloated, out of shape, exhausted and overworked. When I left I felt 5 years younger (though I am still bloated and out of shape)! I have Celiac (allergic to wheat) and the staff was amazing in accomodating my dietary restrictions. Emilio, our Concierge, gave world-class service, and special shout out to Yunia, Ramon, and Carlos, our own personal A-team. Definitely coming back!
Wonderful and life changing time!
This was my first ever solo trip. I found out 5 nights and 6 days is not long enough for my stay here. I do want to return. I had the most wonderful time and wished I was able to try more of their activities as well as another excursion. Received wonderful friendly service wherever I went. Special shout out to Jhon, Mateo and aaaah can’t remember at the moment but he was the first gentleman who greeted me in the lobby. Thanks ❤️