General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating16442 reviews
Best time ever!
I had one of the best trips ever in my lifetime, I find myself still thinking about it 3 and a half weeks later! Beautiful beach, fantastic atmosphere in the resort, great food and drinks, the mango Daquiri was a favorite! I loved the cool modern music they played by the pools and in the front area in the resort by the bar! And the nightlife was so amazing,fantastic dancing with the e team!I'll always treasure the memories of this trip at Breathless punta cana, thank you so much to the staff for everything, I feel like the whole trip returned the skip in my step and the joy in my heart. Forever grateful. Shannon Gillespie.
The Hotel didn’t leave me Breathless
Over all a bit disappointed with this 5* rating. The food was ok, we found the breakfast staff not attentive at all, constantly asking for basics such as tea, milk, spoons etc. Evening meal at the restaurants were nice if not very small and were not big eaters. Spoon which was the buffet restaurant had a good selection of food, but as I say staff were poor in there. The room was large and kept well cleaned. We were on the top floor and because we had a fair amount of rain couldn’t sit on the balcony and watch the tropical storms. The pool areas we good plenty of beds, despite people still putting towels out at ridiculous times in the morning. 6am was the earliest I witnessed. The gardens and beach areas were kept clean and tidy and looked fantastic. The walks along the beach were lovely. Maybe they took their eye off the ball because of the uncertainties over the escalating news on the virus and closure of the hotel. You will have a good holiday there and I do recommend it, but They need to up there game a bit to keep the 5 stars....overall I’ve given it average for the price. A special shout out to Yorleny who worked at the Freestyle and Entertainment pool, she is a credit to the hotel.(good luck with the baby) And Gricelda Garcia for sorting out our problems.
Defintely NOT deserving of a 6 Golden rating
We just returned from our 3rd visit in past 4 years at Breathless Punta Cana. Upon arrival we were upgraded to the Exhale Club- thought we were in for a treat. Unfortunately this gave us no extra treatment besides an on site rep who did not do anything except deliver us ice after repeated calls to room service. In previous visits every floor has had a working ice machine for self service. We checked 3 different buildings/ all three floors hunting for working ice machines. We were told they were waiting for parts. The food quality has suffered greatly. The selection was small-seafood very limited and don't even consider the beef as it was not even edible unless you were in a specialty restaurant for dinner. The dining service was the only thing that has not diminished. The staff were overall very attentive. We have stayed at many other 6 Golden resorts and have never been so disappointed as were were on this trip. This will be our LAST trip to this poor to average resort!
Worst Holiday Ever
Sorry guys not sure what everyone else sees in this place but it’s a cross between Wolf of Wall Street and Love Island definitely not somewhere for the over 60’s!! unless of course you want to spend megabucks and upgrade which they push at you as soon as you walk through the door. No where to have a quiet drink if the weathers not good as it wasn’t when we were there the place is just one big wind tunnel with nowhere to get out of it definitely no comfort in the public areas. Couldn’t wait to get home!!
Not what was expected
As individuals living in the northeast and staying at other 5 star resorts we expected the same 5 star quality as we have in the past in terms of service, food, room, etc. all to be the luxury that was paid for and expected. Sadly, for the first 1/2 of our 10 day trip we could not relax due to the numerous issues we had and during the 2nd half did our best to enjoy the situation we were in. The trip was suppose to be the ultimate luxury experience with an xhale clue swim out, but upon arrival we spent 2 1/1 hour being pushed around, getting lot in the shuffle and staff forgetting who we were before we even got to our room. Once we did get to our room, we took about 5 steps in an immediately requested to be changed to a differerent room because of the small of must and mold. After looking at 3 more rooms we settled in but were skeptical because the room smelled of some sort of air freshner. Upon returning to our room in the evening the mold and musty smell had crept in. In the morning we went to the whale club and asked to speak to a UVC consultant or manager, we were sent to multiple location on the resort and were given the run around until we were back at the xhale club lounge were we again asked to speak to a manager and rep from UVC because of the issues we were having. In hopes to rectify the situation we told the personal that we wanted to speak to a UVC rep or manager about moving to ONYX resort next store. They moved us, but never let us speak to a manager or UVC rep. At ONYX we had issue with our safe combination being reset/changed for two days and on the 3rd say we came back to our room to find our safe opened. When we called security they never arrived that night so we need to then go in the morning to report the incident wasting more time of our vacation. Additionally, we let them know and showed them pictures of the two cockroaches that we found in our room. So, they had us move rooms again...wasting more of our vacation time packing and unpacking. We have been home from vacation for two weeks and there has still been no follow-up to the safe break-in. Food: The food at this resort was the worst vacation food that we have ever had. Each night after dinner at a restaurant we would end up at the buffet trying to piece something together to eat because we were still hungry. If you pay for prem alcohol you can only get it at the xhale lounge which isn't near any of the main pools. There is more, but I"m limited by characters.