Perfectly situated on the beautiful golden beach of Playa Dorada, one of the most stunning beaches in the Dominican Republic, and only 20 minutes
from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation!
LocationBeach - Puerto Plata
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 3168 reviews
Amazing family vacation!!!
We vacationed at the Sunscape Puerto Plata the first week of May, We have been to this resort multiple times (twice a year) and it is definitely our favourite resort down south. The staff and management are absolutely incredible. The food is awesome and there is always a huge variety for any taste. We ate mostly at the snackbar and buffet. I have never had a bad meal. The pizza place upstairs is always a favourite and the coco-cafe is a great place to grab a coffee and treat. The buffet had a different theme every night which kept things interesting. As an ice-cream fanatic there was a few days there was none, as soon as I asked one of the dining room workers if there'd be any soon , the next meal , there it was!!! We upgraded to the sun club as we wanted a suite with our kids. We absolutely loved every part of it. The service is impeccable and its a bit quieter if you want to get away from the noise at the party pool. Our room was always cleaned early and the mini fridge stalked with drinks, if we need more, just ask housekeeping, they were so accommodating ! Juan, a bartender at the sun club is so awesome and always there with a smile and basketball game on! Johaira Jaquez (manager of the sun club) is the most amazing person. She will go above and beyond to help any guest. All the girls in the sun club were fantastic. The entertainment go from morning till night including the guests with sports, music and games! I have been to different countries and many resorts but this stays my favourite! it is so clean and beautiful and very safe. We will definitely be back!
Sunscape staff was super friendly and accommodating. Facilities were clean and in perfect working order. Landscaping beautiful. Beach above average relative to other Carribean destinations I’ve visited. Snorkling above average as well. Zipline/Monkey Jungle, @1 hour drive from resort was great too! Shoutout to Ramone transport. Ramone drove us on two different occasions. Super nice guy!! Only two minor complaints: #1- I would have liked to had the option to go straight to my room upon arrival and postpone orientation and resort informative meeting. It was only 15-20 minutes but travel days are stressful for me and when I finally arrive at my destination, I really want to just unwind. #2- Relative to other Carribean locations, DR seems to have, in general, a bit more bland food. I noticed this first in Punta Cana and now in Puerto Plata. I’m saying all the food has no flavor. May just be me. I like a lot of flavor!! Still I’d go back to DR in a heartbeat.
Older hotel with spacious well appointed rooms. Staff is attentive and friendly. Poor wifi signal in our room, and inconsistent throughout the resort. Beach is absolutely beautiful. Food is consistently good. Gauchos is the best restaurant with Da Mario's a close second. Would go back again. Would suggest switching to cardboard straws.
The best beach and ocean :very clean and beautiful . Quiet resort. , nice entertainment, friendly and professional staff , various of evening dinner, exellent spa , close to airport , updated rooms ,large pool.
Great resort for what you pay.
BonBon on the entertainment team made our stay amazing. Not a fan of some of the locals being allowed on the resort on the weekend. My girlfriend and her friends were harassed all weekend as a result. Besides that, it was a great stay.