This limitless all-inclusive St Maarten resort is a spectacular “destination within a destination”, offering endless activities for your enjoyment and relaxation. One large Oasis pool and kids pool, four tennis courts, a lively children’s program, an array of water sports, five restaurants & bars including a swim-up pool bar, a casino, a nightclub and much more. The Maho experience is a complete one; you will play, relax, shop, and dine. With so much to do, you may never leave the resort!
LocationDutch St Maarten - Beach
General Policies & Fine Print
Check-in Policy- Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy- A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information- Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4706 reviews
35th Wedding Anniversary and 60th B’day Celebration
Our stay dates were 9/28-10/5. Upon arrival guests were greeted with a cool face cloth and chilled champagne. Front desk check-in was slow and long. Not a good first impression. Special touch: a surprise awaited us in our room. There was a welcome card with birthday and anniversary wishes, balloons, champagne and cake balls. Very nice! Property: Nice. Well maintained and always clean. Ocean/Pool view was pretty. Rooms were modern, good water pressure, room was refreshed daily (but we had to ask for additional face cloths everyday. Two cloths for two people daily is not enough). Shower glass door is designed not to close but I think it should. We were Not impressed with the in-room bar selection...low level alcohol brands. Need to upgrade bar selection. The pool area was always clean, plenty of chairs and umbrellas. Pool bar is small but drinks were decent. Gerrano and Kina, poolside servers worked hard and constantly walked all-day to keep the drinks flowing. I know tips are included in the cost of stay but these two were always around, delivering drinks and picking up and keeping the pool area clean. Please consider tipping them anyway. Poolside entertainment was ok. Thanks to MARIO, Facilities Director for always being around to ensure the property was operating as designed. Very friendly, always stopped to say hello. Entertainment: Casino is small. There needs to be more Live entertainment in the evenings. There is nothing to do after dinner. This is an area that management should look to improve upon. Employees: for the most part they were friendly and helpful. But the following went above and beyond - Jenell at front desk was personable and helpful. ANNA NELSON at the Guest Services desk was AWESOME. Professional, personable, friendly, welcoming smile and always remembered our names. She is the absolute perfect person to interact with the guests.Tara also at Guest Services was friendly and always with a smile and beautiful make up! Food/Restaurants were average. Certainly not enough places to eat. They need to work on adding more restaurant options. It was a surprise and pleasure to see server Daphne (Ocean Terrace) again (visited St. Maarten in 2017). The other server Simone, hostess LaChere greet you with a welcoming smile each time, Diana at Palms Grill (B’day on 10/19...Libra like me... was very cool...like me. And last but not least, Ms. Esther...such the sweetest lady. The Ascot Pub was okay for wings and like type food but greeter/hostess was NOT friendly. Never opened her mouth to even say hello. Never smiled. She didn’t have a name tag on and I didn’t ask. Nexus Tour desk staff: Julia and Joyana booked our trip to Anguilla...Shoals Bay Beach a MUST visit. Serenity Spa: serene and great massages by Gricelda and Petrana. A must do! Overall rating: 3.5. Once they improve on the restaurant choices, better grade of spirits and add evening entertainment this will be a spectacular place to visit.
I like to say I was also a little worried about going with reading some of the not so good reviews, still glad we went in the end. The rooms were very comfortable, never had any problems with water pressure and always had plenty of towels in the room. Jason in the towel hut was always very friendly and had a smile for you every day. Food was really good, never had a meal we did not find something we enjoyed. Also a shout out the Penka in the buffet she made the best omelettes and let my husband have some of her pre-cut vegetable for his morning sandwich. I think our favourite was The Point, plenty of food for the meal and good wine. The Palms for lunch had the best california burger was amazing as well the cobb salad and crispy fries, we were served by Diana a few times and she was very funny. Lionel from the front desk was always helpful if you had a question, as well as Edward from the Lobby bar. We enjoyed being able to walk outside the resort in Maho village in the evening and felt safe out and about. I only have a few little complaints but they are our own personal preferences and some you cannot do anything about. We like a long beach walk and that is not possible there unless you go off property, and we prefer a little quieter atmosphere in general and it was very party oriented around the pool.
Benefit of the doubt ?
Maho Beach was seriously damaged by hurricane Irma in September 2017, so it was good to see it reopened for the 2019 winter season. Well, sort of reopened. Parts of hotel were still under construction/renovation with three working elevators having considerable difficulty handling both guests and construction crew. The resort is all inclusive (somewhat interesting concept for an island known from its culinary establishments) but good luck trying to get a reservation to the two restaurants dubbed elegant dining. The smoke alarm kept going off in our room and after a number of complaints the front desk sent Chinese labourers with limited English knowledge who just proceeded to disconnect it (really, that would be illegal back home). We sincerely hope they work out the bugs eventually, the island needs tourism to get back on its feet.
Don't believe the bad reviews
I've been reading the reviews for months and was a little apprehensive, mostly about the service and the lack of tasty food. I did not need to worry. The majority of the food was good and the staff was amazing. They truly went out of their way to make sure you were happy. Room We booked a pool/ ocean view room. We ended up on the 5th floor, had a great view of the pool & grounds. King size bed was super comfy, plenty of closet space ( more hangers would have been nice tho), Safe worked well ( minor issue when I "forgot" the combo, security was up in less than 10 min to reset it for us). We loved the shower with the privacy glass. Mini Bar was well stocked and the attendant refilled the fridge daily with our preferences. They decorated our room with balloons, a card, champagne & bon bons as it was my boyfriend 's birthday, such a nice touch. Food Buffet, seemed a little small but it was always well stocked and had plenty of choices. Breakfast was my favorite with cooked to order eggs & omelets. Pizza spot, right next to the buffet, had slices of pizza available most of the day. Jings / Asian / booked thru kiosk Probably my least favorite, not bad just not great. Palms lava rock / booked thru kiosk This was amazing, you cook your own food on a hot stone. They bring you chicken, steak, fish, sausage, pork tenderloins & mini burgers. You also get starters, fries & a baked potato. Palms / lunch We liked this as a better option for lunch than the buffet. Variety of options cooked to order. Grab & go There were always plenty of sandwiches & they were pretty tasty. A nice snack especially if you have a later dinner. Pool It was pretty nice, swim up bartenders were amazing ! Beach There are 2 levels, upper with nicer chairs & a walk to the beach or lower with less nice chairs & vendors but the ocean right in front of you. There were always plenty of chairs in the upper area. I'd like to shout out to both Jonel & Lionel at the front desk, they both went out of their way to make our stay better.
Fantastic resort with great customer service
We had an amazing experience at Sonesta MAHO Resort at St.Maarten! Not only it’s a prime location - Resort located right on the famous for plain watching MAHO beach, it is an absolutely new, freshly renovated hotel with the fantastic customer service. Very kids friendly - even though our son is only 1.5 year old, he found lots of activities at the Kids club. Extremely friendly stuff - from the Reception Manager Kevin who went above and beyond to accomplish even smallest request of guests to the Spa and Fitness centre manager Jardin, to the bell boys and waitresses. Great entertainment programs - we really enjoyed live music on the beach and our son enjoyed dancing in hands of professional dancers. Every Tuesday evening Sonesta MAHO has a romantic dinner on the beach under the stars with the live jazz as well! Good variety of restaurants on the resort , even though because our son is too small we were going mainly to buffet -to get him his favorite french fries. and pancakes Overall , staying at Sonesta MAHO Resort casino abs spa was the best experience we had for last few years, even though we travel a lot. We are already planning our next vacation at Sonesta MAHO for the beginning of next year!