Sunscape Puerto Plata Dominican Republic is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. This 585-room, family-friendly resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones.
Perfectly situated on the beautiful golden beach of Playa Dorada, one of the most stunning beaches in the Dominican Republic, and only 20 minutes
from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation!


Beach - Puerto Plata
Gregorio Luperón International Airport : 10 miles

Property Information

Total rooms: 452


Resort Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 3261 reviews
  • 5.0 star tripadvisor rating
    Exceptional resort

    This was our fourth visit to Sunscape and it feels like our vacation home every time. The staff is exceptional and go out of their way for you. Special mention for Melissa Ventura our concierge who is so friendly and very helpful for all your needs. Roberto, Oliver, Luis Michael and Emmanuel on the entertainment staff and lifeguards were amazing people. They became good friends. Oscar always had a smile when serving you at the pool bar. The rooms and all of the resort were spotless. It deserves a 5*rating. The food was always plentiful and such a great variety. Our only disappoint was the sushi at the Gohan restaurant. The coco cafe was our favorite spot whether you wanted an espresso, Americana or an Irish whiskey coffee and they serve fresh fruits, sandwiches or a lovely assortment of desserts. It was a cool spot with air conditioning. We loved being able to play pool daily. I have a suggestion for that area. They should install overhead fans to help keep you cooler. It was such a. Amazing week

    Jun 16, 2019
  • 2.0 star tripadvisor rating
    Just for rest few days

    I went the last week to this hotel in puerto plata. I live in Dominican Republic but i had to go for business. This hotel is very small but is in complex with beautiful gardens and golf and small lake, thats the better, outside. The food is good just in restaurants not at the main restaurant. There aren’t communications or wifi, even you have internet, doesnt work there at the most areas. Best places and services: the room, the beach, the lobby bar with a beautiful singer lady, the beach restaurant at night, an the meat restaurant (Argentino). Aren’t natural juice, the service in the restaurants and the show have some opportunities. But you only have to go with with not expectations and relax with minimal things.

    Jun 16, 2019
  • 5.0 star tripadvisor rating
    Graduation trip

    My son graduated high school and this is where we celebrated!!! The Sunscapes Resort was absolutely beautiful, very clean, and extremely friendly and attentive service!!! Everyone working here is hard working and eager to help you in any way they can!!! Entertainment is really good.....the shows are fun with dancing and costumes!!! I want to give a special thank you to Franklyn (staff member) who made us feel welcomed and kept us involved with the daily activities!!! He is definitely a great addition to this resort and absolutely irreplaceable!!! His personality is addictive and he has a way of making everyone feel completely comfortable!!! Our trip would not have been the same without him.....thank you Franklyn!!!!

    Jun 15, 2019
  • 5.0 star tripadvisor rating
    Fun Trip

    Love the workers and how helpful they were. The entertainment crew made the trip fun and exciting. One of the workers Franklyn, made the experience worth while. He clicked with me the entire week I wish the best for him and the entire Sunscape Resort!

    Jun 15, 2019
  • 5.0 star tripadvisor rating
    Vacation#Living My Best Life

    This was my first all inclusive resort,I find it beautiful, friendly, the staff is awesome and amazing, want to Thank Franklin so much for all of his help,and he is bilingual and translated the language, very helpful, knowledgeable, understanding, my room was beautiful, and the staff was Amazing I will be back here with my grandchildren. The food was good, the grounds were perfect shape,I really like that everything was in close place didn't have to walk far,loved the beach,the entertainment was awesome. 🖐🏅🏅🏅🏅🏅😎😍😍

    Jun 15, 2019