Wonderful Stay at Reflect Krystal Grand
Husband and myself stayed at this resort from April 7 to the 17th. Overall, had a great stay. Most Staff were wonderful, kind, and good service. We were celebrating our 12th wedding anniversary. We told them, but didn't get any special treatment. Some couples did...
The pools were all lovely, but need a few minor repairs (tiles missing, stained spots).
We are early risers so had no issues getting prime location. Some folks got up late morning and wondered why they couldn't get chairs with umbrella's, well thats how it goes. Late risers will not get prime locations. LOL.
The Beach was Beautiful nice views, great beach walks. The ocean is a bit rough and you cannot see the bottom (mucky like sand, dark water). Didn't like that too much, but, we loved it anyway.
We don't mind vendors and there are some. But they were not pushy.
The paved walking areas outside as well building stairs require cleaning. We had a king tropical pool view in building 3, 6th floor, no issues with room, other than not much storage. Pillows SUCKED!
The Sky Lounge was not as nice as we expected. Needed cleaning; sometimes just too windy. But views were amazing. Liquor choices not great anywhere on the resort.
We would not say the resort had Premium liquor, just ok drinks. We ended up buying a few bottles and making our own drinks. The Wine was terrible.
Our favorite restaurant was the the Grill beside the adult pool. Very good customer service, clean and they tried hard to please. Highly recommend trying the Ceviche appetizer, fish salsa, was yummy. The soup of the day, also yummy. We ate there almost every day for Lunch!! The other restaurants were not great, hit and a miss. The Asian was ok, however gave me cramps after eating. The menu selection at all the restaurants was not great. The Italian was only open twice during our stay, this is an adult restaurant. My meals were just ok. One of my meals I couldn't even eat. This can be normal at all inclusive's. We went to the resort next to Krystal a few times. Called Flamingo's for a few drinks and pizza. Was very good.
A few evenings they had live music at the Sky Lounge for adults, we had lots of fun, danced and met lovely people. They didn't play late (maybe from 7pm to 9pm, that was disappointing as you are just starting to dance, meet people and have fun, then its over.
We went into old Puerto Vallarta one day, had a great time. Had Lunch at Barcelona Tapas. The restaurant was up high in the city and the views, food and service were amazing. Highly recommend trying this experience. They made the best food and drinks.
We will go back to Nuevo area, however would prefer to get a condo and make our own food and drinks. Also you can eat at lots of places outside the resort very reasonable. can walk, or cabs are cheap and the food is amazing at the local restaurants.
All in all we had a great vacation!