Where romance and relaxation greet every Jamaican dawn, this picturesque, all-suite resort offers the ideal setting for honeymoons and romantic tropical getaways. Here British-colonial decor and modern amenities grace each inspired guest suite, while freshwater swimming pools, pampering spa services, an enjoyable selection of sensational restaurants and bars, a pristine oceanfront location and all-inclusive access to the services and amenities at the adjoining Grand Palladium Jamaica Resort & Spa, appeal to adults hoping to get away from it all.
Location
Montego Bay-BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
16141 reviews
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Oct 02, 2024Great service at the Bamboo Bar Sunset Cove
The beach bar was run by Donnakay and Demar who were both very friendly, professional and they make fantastic cocktails. Always happy and smiling, they made our day feel special. Also the life guards are very attentive and professional. They also have a great sense of humour and are good fun to be around 😀 😄
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Oct 02, 2024Wouldn’t recommend
Friendliness of the staff the fact that you have to beg for water in your room the smell of the grounds smelled like sewer not all restaurants were good
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Oct 01, 2024
I have stayed at better for the $$$
Rooms were patched over. Ceiling was leaking while using rest room. Tub looked as if it was cleaned a month ago. Wait staff is horrible they rather text and talk to each other then deal with customers. I am an ex server so I always tip but it was very hard to even give them a dollar because service was so bad. I think if my wife wasn’t pregnant we would have never even got a water.
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Oct 01, 2024
Awesome place. Will come again
Great place. The food is good. Make sure to check the SUNSET COVE beach. Best beach ever. And ask Donna for one of her special drinks. Pineapple upside down and rum punch are great! Staff are generally nice. Room is great. Room service is a bit slow
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Oct 01, 2024The absolute worst hotel/resort experience in my life!
Day one: check in my room was supposed to be upgraded for free but actually it was downgraded. The jacuzzi tub had not 1 but 2 dirt rings around it, more than half of the sockets do not work in the room, there was empty water bottles from the previous guest! Day 2: Beach Day.. the beach chairs are never cleaned on the daily basis, there is absolutely no customer service while on the beach or at the pool. Upon returning to the room we ordered room service and it never came. There is also an additional charge for room service! Day 3: DO NOT BOOK ANY SPA SERVICES… I booked my spa and caught my menses. I was not allowed to cancel my appointment or reschedule without being charged the full fee.. I am actually still here at the resort and there is so much more I can say but I do not have the energy and I can’t get out of this demonic place fast enough! Do not book this resort it’s horrible when it comes to customer service and it’s bit ran down when it comes to decor/furniture.