Property information
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Resort details
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
4193 reviews-
worst experience ever
bad its not worthed , too many bad things that its hard to start from,bad food taste terrible, food from the buffet was always cold, lack of waiters in the pool area, towels and sheets in the room were never change, and a lot off another things that i already wrote down above
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great place
I loved staying in this hotel the room was very comfortable, the food was great and the beach area very clean and beautiful.
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Stay at the grand
Had a great time if it weren't for the sheet incident. The employees were great and extremely helpful.
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Great stay at Grand Park Royal Puerto Vallarta
Overall great stay and excellent service makes this an excellent hotel to consider for your next vacation. My wife was concerned about a few items in the room that were missing including a lamp shade, but I didn’t even notice.
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Nice place very good location
Nice place to getaway for the weekend WiFi sucks ac not as good /snack bar same thing every day it would be nice to have a change