Resort Details
- Blue Moon
Romantic evening meals with a wide range of international cuisine.
- Casa del Mar
Buffet restaurant with international cuisine.
- Daisy Snack BarLocated by the north swimming pool - children's club area.
- Hacienda Los Girasoles
A la carte Mexican restaurant.
- La Petite Crêperie
Serving sweet and savory crêpes, a selection of salads and pizzas.
- Lobby BarOur Lobby Bar has free Wi-Fi and is located in between the two receptions. Elegantly decorated this casual bar has an impressive view of the beautiful Caribbean Sea, and it is a great place to relax a while and have a few refreshing drinks with friends.
- Mike's Coffee
Speciality teas, coffees and home-made cakes.
- Privilege LoungeAvailability of premium drinks, wine selection, coffee and tea available all day. A la carte restaurant serving breakfast, lunch and dinner.
- Ritratto d'Italia
A la carte Italian restaurant.
- Route 66
American restaurant.
- Sensai
Asian restaurant with two tables with teppanyaki grills and A la carte service.
- Villa MarinaBeach restaurant with grilled Caribbean dishes. Snacks (lunch) and A la carte dishes (dinner).
- 24-hour front desk
- Babysitting†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Babysitting†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- Jacuzzi
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Pool
- Smoke-free property
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports†
- Business Center†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-siteIncluding resistance machines, exercise bike, treadmill, cross-trainer, step machine.
- Non-Motorized Water Sports †
- PoolThere are 4 pools on-site and a swim-up bar.
- Spa †In the Despacio Spa Centre you can enjoy our water area and fitness room as well as an inspiring range of beauty treatments and massages.
- Tennis court †
- Golf †Golf Course located within a mile of property.
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
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Amazing Vacation
This is our first time at this resort and it was an amazing experience from the moment we arrived. Our butler Hector “the protector”He greeted us within minutes of arriving, showed us around and took care of all our needs. He booked all our restaurants for us. We ended up with a 12 hour flight delay and we were unable to get in touch with our airline, so he took care of everything for us and kept us comfortable for our last day. The bar and restaurant staff are amazing, Angel, Ivan and Jesus to name just a few! Thanks again for an amazing vacation and huge shout out to Hector!!!
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Delightful Experiences Surpass my Expectations
This is my first time at this resort! What has made my stay fantastic is the wonderful staff who work tirelessly to provide everything we that we could possibly want or need. A shout out to Hector our "butler" and Jose the pool /beach staff who have gone above and beyond looking after us. There are simply no words to describe their generosity, service and professionalism. To all the staff at Casa del Mar who found my mobile phone and promptly sent it to lost and found. All the cash I had tucked into my mobile cover remained untouched. The honesty of this staff truly moves me. More kudos to Filiberto, Jahir, Javier and Aida (restaurant wait staff) and Jesus (Privilege Bartender) whose kindness and willingness to go above and beyond to make my stay and culinary experiences here really enjoyable. A few suggestions to consider for resort owners/managers: *Lined pickleball courts *Disallowing guests to hold pool and beach chairs hostage *Elliptical in gym *Timely maintenance of bikes so that guest can actual take advantage of bike tours *Comfortable seating like in the lobby throughout the resort I would highly recommend this resort to friends regardless of my suggestions because of the staff. I myself will return if there is significant follow up to my suggestions. Date of stay: February 2025
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Would I return, sorry but no
To start off the staff were incredible, special mention to Victor and Ricardo, who looked after us for breakfast at the Italian restaurant. Another thumbs up to bartender Wilbur at the adults only pool. If your are looking for a beach to walk this resort is not for you; they try to keep it clear of seaweed but are fighting a losing battle, plus beach is not that wide. Next is the restaurants which they need to improve, not enough al carte (if you belong to their Privilege Club you can book all your restaurants in advance). If you don't belong to the club you have to have their app downloaded and be prepared to try to book them at eight o'clock each morning. The problem is that when you actually get into one and see empty tables (assume these are Priviledge Club no shows); it makes you kinda mad at this system. The restaurants that we managed to get into were the French, Brazilian, and Italian (which was the one we liked the best). They also have a Japanese with five teppanyaki tables (a maximum of three were used at one time), but no separate sushi tables. Also enjoyed Route 66 but be prepared to dress a little warmer, air conditioning set too high. We really liked their coffee shop but it doesn't open until 8:00 am - rather late in our opinion. Four pools at this resort but none are heated, the adults pool is very quiet - think they need to play some soft music because there are guests who bring their own speakers and play music that is not to everyone taste, so if they just play some music you would stop this. Rooms in adult section have been renovated; lots of storage and comfortable beds even though we asked for a king and got two doubles. Now the biggest problem for your rooms is lack of water pressure when trying to take a shower (and a couple of times there was no hot water); this is a major problem that needs to be addressed. So once again you need managers walking the resort daily to ask and communicate with your customers. Please take note travelers that there is No Smoking at this resort by order of the government, but there is always a few that think they are above the law.
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Fun in the sun with Jose Lopez!
Our host Jose Lopez was so helpful. He got us a cabana and my wife and I were able to have a relaxing afternoon. He made sure we had drinks and were taken care of. We really enjoyed his friendly demeanor- he was always smiling. He also made sure our friends had lawn chairs to lay on. Jose is a huge asset for your resort!!!
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Jose is the best
Jose the concierge at the El Beso pool was so helpful on our vacation. He assisted us in every way- he is so professional and courteous. Because of him, we will be visiting your resort again next year. Thank you very much for having such a awesome employee.
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet policy : Pets Not Allowed