Resort Details
- Half boardBREAKFAST:Varied buffet and live cooking stations.
DINNER:1 - Hot and cold buffet starters2 - Buffet main course with dishes prepared live. Vegetarian options available.3 - Dessert buffet.
SPECIAL EVENINGS:Themed buffets twice a week
LUNCH:Snacks (additional charge)
- Golf,Offsite†
- Horseback riding,Offsite†
- Internet services†
- Live entertainment†
- Reservations are required for onsite COVID-19 testing†
- Restaurant†
- Tennis court†
- Water sports†
† Fees may apply
- Tennis court †Floodlit hard surface tennis court.
- Water activities †
- Golf †18-hole golf course.
- Horseback riding †
† Fees may apply
Customer ratings & reviews
TripAdvisor Traveler Rating
3504 reviews
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Jan 22, 2025Mistake
Stayed for a week as part of a cruise and stay as we did last year I reviewed this last year and made a mistake not to read my own review Let’s start with good things Staff are very good with special mention of Pilar wonderful lady who runs the restaurant with a smile and wit Food at lunch and dinner is very well cooked and presented Supermarket and Italian cafe opposite Room fine and comfortable However Tv has about 100 channels but only English is BBC world news Breakfast is not designed for British people no British sausage bacon hash browns etc Sun beds are low and uncomfortable and both they and side tables are pitted with dirt if you want a chair round the pool you have to get a note from reception Entertainment is at best mediocre but the Adeje Gran is only two bus stops away and they have fabulous entertainment I was pleased to see Johnny Circus again the funniest turn on the island Regarding cleanliness there was lots of glasses and bottles on the back staircase all week even after I reported it to management this is a safety exit All in all I won’t return
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Jan 21, 2025A great break
The staff and service was excellent as usual. A special mention to Nadia, Danielle and Gianna who went the extra mile every day!
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Jan 20, 2025Never again
The dining experience here is the worst I’ve come across in a lifetime of travelling. 800 people crammed in to a canteen -like area. Food basically the same every night The ‘roast’ had a change of meat each night but apart from that undercooked broccoli, the occasional bean and potato Again the fish might have changed nightly but the preparation didn’t I tried the omelette once at breakfast Slimy mushrooms and as heavy as lead All meals were bland uninteresting and lacking in imagination On three occasions my initial selection for main course was so poor I had to change for a different dish Apart from the poor food the experience of dining was awful. Constant queuing for food and never ending traffic walking past the table On the plus side the staff were pleasant and helpful Apart from the food the hotel was reasonable, but we payed extra for a pool view room. We could see the pool, but it was over 100 metres away with the view obscured by two concrete roofs. The nearest one unfortunately was the bar which meant loud drunken noise until at least midnight. And all this before I mention the 78 steps down to the infinity pool and the beach
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Jan 20, 2025Excellent food
Very clean hotel with excellent food for all tastes. Comfortable beds and good bathroom. Pool area good and lovely pools.
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Jan 19, 2025
Excellent
Everything was fantastic from the cleanliness of the room, to the to the brilliant selection of food. My only suggestion is that the food could’ve been warmer and as a suggestion, maybe they could offer a microwave for those who do like their food hot. Staff could not do enough.
- Check in: 3:00 PM
- Check out: 11:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.