Hotel Promotions
Elite Club Amenities
 The guest staying in the Elite Club categories receive the following amenities:
•In-room aromatherapy and privileged location 
•Exclusive welcome gift, dedicated check in area and Elite Club wristband 
•Late check-out until 1 PM and early check-in based on availability. 
•Upgraded in room liquor dispenser with top brands. 
•Upgraded minibar with snacks and bottle of wine or cava. 
•Access to "Elite Club Lounge" with exclusive premium branded drinks at the lobby 
•Reserved area on the beach with "Elite Club Beach" exclusive bar 
•Elite Club Restaurant"

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 14 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.                                                                                                            
• Small bottle of Rum
• King bed (subject to availability at time of check-in) 
• Late check-out (subject to availability at time of departure) 
• Complimentary upgrade to next available room category (subject to availability and upon request)    


To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;27 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2026;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $1426 in Resort Credits.
Guests will receive up to $1426 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $2086 in Resort Credits.
Guests will receive up to $2086 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges.
Guests have daytime use of the following Riu properties:Riu Palace Bavaro, Riu Bambu and Riu Palace Punta Cana . Guests may use facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All-Inclusive program includes the following amenities:

•  Breakfast: Varied buffet, live cooking stations, fruit, juices, and Cava

•  Lunch at Main Buffet with live cooking stations and assorted desserts or at "Pepe's Food" grill

•  Dinner (Main restaurant): Buffet with live cooking stations and assorted desserts. A la carte dining options are also available for dinner

•  Snacks 24 hours a day

•  Beverages: Drinks at all bars within the Riu Resort

•  Minibar and regularly restocked liquor dispenser

Sports and activities:

•  Beach volleyball court

•  Gym and steam bath at the Riu Resort

•  3 tennis courts at the Riu Resort

•  Group fitness activities in the RiuFit area

 Entertainment:

•  Daytime entertainment program

•  "Riu Party", theme parties for adults, several times a week

•  Liv "Pacha" discotheque (open every night)

•  Free entry to "Pacha" discotheque drinks included.

All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information: Redemption Information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 22 Oct 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only. Reservation required.
  • Kabuki
    A-la-carte restaurant serving Japanese cuisine. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Patio
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Various Lounges/Bars
    - Cubano Lobby Bar: NEW Mixologist at lobby bar featuring a daily signature drink
    - The Colonial Lounge Bar
    - Sports Bar (24 Hrs)
    - Joe´s Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Coral Poolside Bar with Swim-up Bar
    - Elite Club Lounge
    - Eltie Club Beach Bar
  • Volare
    Italian a-la-carte restaurant with starters and dessert buffet. Dinner only.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Hairdresser/barber†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Parking
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Free wedding Collection is available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com.

    To reserve your Wedding Collection, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Gambling †
    Drinks are not included in the Casino.
  • General
    - Multipurpose Court
    - Splash Water World acuatic park in the resort
    - RiuFIT activities including aqua-aerobics
  • Gym
  • Non-Motorized Water Sports
    Windsurfing, kayaking, bodyboarding, small catamarans, snorkel gear, 1 introductory scuba lessin in the pool.
  • Pool
    Number of pools are - 4.
  • Shopping †
    Shops (Shops in the resort)
  • Spa †
    - Steam Bath
    - NEW Spa for all guests in the Punta Cana RIU Complex.
  • Tennis court
    There are 3 tennis courts.
  • Volleyball
Off-Site Recreation
  • Golf †
    -There is a golf course located within 1 mile of the property.
    -This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Motorized Water Sports †
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc. for an additional fee. They are not under RIU responsibility
On-Site Attraction
  • On-site Entertainment

    - Daytime entertainment programme for adults (daily)
    - Live music, Riu evening programme or shows (daily)
    - "Pacha" discotheque (open every night, drinks not included)

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6656 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Clean

    Nice and clean hotel staff very accommodating , food was good rooms comfortable , lacked music around the pool area only downfall

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    First Caribbean vacation

    The stay was very relaxing and resort was beautiful with gorgeous beaches and grounds. Many helpful and kind employees. Only negatives was our room had mold on the wall by the AC unit and refilling the mini bar got over looked on a couple occasions.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Lovely place

    I am shocked at some of these reviews as this is genuinely a lovely hotel and some of the complaints I have read are ridiculous. I am still here and due to go home in 3 days. Firstly, when my partner and I arrived we were in a room on the 1sr floor, right by the evening entertainment, it was so loud and we requested to be moved and they did the next day (Neither room had a damp smell) ..... the food was hit and miss and the restaurants were lovely. Pool area is good and the beach is stunning, yes there is abit of seaweed but it's a beach lol. The shopping village is nice but all the shops are really expensive but you can haggle to get the price down. The staff are so amazing, especially LUIS who was on the beach serving drinks, honestly such a lovely guy!! Only reason I have not given this 5 stars is because there is only coffee in the rooms and I like green tea which cannot be found on the resort. I wouldn't stay here again just because we like a more quieter resort amd feel like this is more a party resort but it is lovely!

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Riu Macao Stay

    Appreciated short lines and the fact that no reservations were needed for the restaurants. The rooms were updated however there was a slight damp smell in my room. The elevators also had the same smell, however the elevator smell was a lot worse. The 24 hour cafes need a bit more of variety for food. Very few staff members speak English which is challenging if you encounter an issue. Overall would recommend the resort.

    May 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu Palace Macao Is Amazing!!!

    We loved everything about this resort. Rooms were fresh and clean and very well decorated. Staff were friendly and attentive. The food was AMAZING. We would definitely return to this hotel. Having the other Riu properties next door was great too. We explored and and took advantage of the other dining options at these resorts. The only thing I would change is to have the room key card incorporated with wrist band.

    May 07, 2025
Hotel advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

    Hotel Spring Break Policies - 

    This hotel does not accept any Student/Spring Breaker Groups at any time.  


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed
  • Early departure policy
    • Early departure penalty:1 nightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early departure penalty:2 nightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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