Location
Costa RicaProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
5424 reviews
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Dec 07, 2024Beautiful Views, But Not for Me
We visited Secrets Papagayo Costa Rica to meet up with friends on a company award trip, and unfortunately, the experience was just okay. The food was good, and the spa was nice, but the overall vibe of the resort felt overly cheesy. The resort pushes "love" and "romance" to an uncomfortable degree, which made it feel less relaxing and more forced. To make matters worse, the resort offered the Playboy channel for free on the TV—an unnecessary and gross addition that felt entirely out of place. The views of the bay were undeniably gorgeous and probably the highlight of the trip. However, the rest of the experience left much to be desired. I won’t be returning.
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Dec 07, 2024They made us feel like celebrities and very special.
The service was beyond 5 star. Andrea and Alex were exceptional. Christiano at seaside grill couldn’t do more for you top notch and all the bartenders and drivers were friendly beyond belief they knew my room number before I could say anything . For top notch dining Armando at portofino was the guy with Jason.
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Dec 06, 2024Secrets, improvements
The hotel needs a refit, everything is tired, I came in 2017 and it was amazing!!! Now I would say they have made No investment. The staff are brilliant but the lack of sun beds in a so called 5 star hotel is totally mad, and after talking to a concierge,privileged manager he was so negative to my suggestions to improve the situation, I would never go back this hotel 👎
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Dec 06, 2024
Amazing people at Secrets
My wife and I came to secrets for our Anniversary we have never been here before .We were greeted by some absolutely amazing people. David ,Andrea and Eduardo took us under there wings immediately to make sure our trip was once in a lifetime experience. They were absolutely amazing above and beyond service. Not only have we had an experience of a lifetime , We will return with friends because of the incredible service by these folks and everyone here . They made us feel like family every day , I am a business owner in the US and I would hire them in my company immediately if they would come. We are Grateful for them and the intire Secrets team . The Burns Family
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Dec 06, 2024
Awesome at Secrets, Papagayo
From.the rooms to the restaurant and bars, everyone was super helpful and helpful. This resort has a beautiful location and just enough seclusion to make it a repeatable location. Every area of this resort offers dramatic views for everyone's taste.