These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- Gift Beach Bag
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
UNLIMITED - LUXURY® INCLUSIONS
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- Room and concierge services (Limited availability from 7am-11pm)
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Resort Details
- Barefoot GrillLight lunch specialties.
- Coco CafeServing premium coffees and pastries.
- El PatioTraditional Mexican cuisine served A la carte.
- HimitsuGourmet Pan-Asian fare.
- Market Cafe
Buffet-style international restaurant, show cooking experience with theme stations.
- OceanaFresh seafood specialties.
- PortofinoGourmet Italian cuisine, featuring a wine cellar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Seaside GrillGrilled specialties served poolside.
- Various Bars/Lounges
- Barracuda
- Desires
- Manatees
- Rendezvous
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Car rental desk†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Car rental desk†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- Laundry/Valet service†
- Pool
- Spa†
- Tour/sightseeing desk
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Fitness center on-siteIncluding treadmills, bicycles, stair climber, universal machine, weight area, free weights, aerobics area
- Non-Motorized Water Sports
- Pool
- Shopping †Shopping galleria, cigar shop, jewelry shop
- Spa †
- Volleyball
Beach volleyball
- Golf †18 hole course designed by Jack Nicklaus
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Excellent resort! Great quality!
We are UVC members and booked this trip only 8 days in advance. They were very efficient and welcoming when we arrived. They offered us two upgrades but we stayed with our booked preferred club ocean front for the views and sounds of the waves. We atr at Portofina x2, El Patio, and two outdoor events. Everything was delicious 😋. The staff worked very hard and were wonderful in the restaurants and pools. We used the gym daily and it has everything necessary to get in a full workout. The housekeeping staff was also on top of it day and for turndown service. This resort is now at the top of our list for recommendations and return visits.
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A great place to just relax and relieve your daily stresses
We really enjoyed our 4 nights at Secrets. We had a king garden view room on the second floor and we could see the ocean from our balcony. We really enjoyed meeting and talking with Fernando, Ivan, and Delmar. They all work with the Activities group. Our favorite waiter was Angel, who works at the Market Cafe. Here are a few tips that may be useful: There is one ATM on property and it only offers $50 USD bills, not pesos. Their service charge/conversion fee is about $15 USD. You can pay for most everything with a credit card, but not tips. Also, if you buy something with USD, you can only get change in USD and if you pay in pesos, you can only receive change in pesos. Try to bring whatever you need. We thought we would just buy some sunscreen when we got there so we didn’t have to pack it, but you will pay quite a premium at Secrets. I only left the property once, for the bike ride to the marina, and my spouse did not leave at all! We weren’t there to sightsee, just relax. Secrets met all of our needs!
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Great Anniversary Trip!
Fantastic stay! Highly recommend. The staff is great! If you’re at the pool ask from Roberto and Anahi they were amazing! The food was fantastic. The weather was perfect during our stay! We love the resort because we also got married there the year before! They made everything feel special!
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Beautiful place to go
Pool was excellent, rooms are spacious and clean, Portifino and El Patio best restaurants and great service. Swim out room was nice. Coffee cafe is outstanding. Staff were excellent. Room service was great and very timely. Nice variety of activities
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While the resort had potential, our overall experience was frustrating and disappointing across multiple areas.
Staff Communication & Service: From the start, we received different answers from nearly every person we spoke with—front desk, concierge, hostess, bar staff—which had us running all over the resort just to make a simple reservation over the course of two days. When I explained the conflicting information, I was spoken to condescendingly, as if I was the problem. Not once did anyone offer an apology, even in the premium lounge where better service is expected. We tipped consistently—unlike many others—but were still met with rude, dismissive attitudes. Food & Drinks: The food was a major disappointment. Despite requiring reservations for most restaurants, the meals lacked flavor and creativity. I've stayed at many similar all-inclusives, and this was easily the worst dining experience I’ve had. The drinks were equally underwhelming—watered down, made with artificial mixers instead of real juice, and so weak they were virtually non-alcoholic. Even in the premium areas, the quality just wasn’t there. Spa Experience: The spa was one of the worst parts of the trip. I made a reservation and even paid extra to return early from an excursion to make it on time. But when I arrived, they had canceled it—on their own—because they assumed I wouldn’t show. They rescheduled it for the next day, after I would already be checked out of the resort. Because of their mistake, our couples massage turned into a single, which wasn’t acceptable, but they offered no alternative. To make it worse, we had to pay $100 for a shuttle to return early and missed out on half of our paid excursion, all because the spa staff insisted that was the only time available. No apology—just complaints about us in Spanish, assuming we wouldn’t understand. Pro tip: make sure your guests don’t speak Spanish before talking about them—my husband does. Final Thoughts: This was by far the worst resort experience I’ve had, and it’s such a shame because the property has potential. But poor service, low-quality food and drinks, and disrespectful staff make it a place I won’t return to or recommend.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- Minimum guest age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.