Location
Paradise Island - BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Customer ratings & reviews
TripAdvisor traveler rating
4738 reviews
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Oct 03, 2024Wouldn't recommend
False advertisement. Many things closed. Very expensive. Too many things were closed. Things change each day and when you think something is open, its not. Alot of walking, to find out closed then. Staff doesn't solve problems, just refer to someone else or come back. Went to front desk 5 times and nothing resolved.
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Oct 02, 2024An amazing place but a bad experience.
Great place to visit but i had a bad experience. The park was clean the beach was clean. The place is massive and only had a couple rides that were out of service. But my room was filled with tiny bugs. I seen them when I checked in and told room service. I didn't see them again until the following day
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Oct 02, 2024
Disappointed.
We were disappointed this time around. We had many issues with the reservation portion, casino, the room had issues like the refrigerator, AC, and Ants. We stayed at the Atlantis last month in Aug and it was outstanding but this time it was not. When its the off season they really let themselves go.
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Oct 02, 2024
Send help ! We are still stuck here !
Where to start - we arrived 9/29 and are still here now until 10/3 . I currently am awake bc I am over exhausted from my stay here , we just moved out family of 4 from the coral to the royal after being denied the day before , I asked the from desk of both hotels to move us bc the were NO AMENITIES available at coral , the pool is now closed for the month as of yesterday and there are absolutely NO food options here . Our only choice was to pack our kids up for the day and head to the far end of the resort for food / water and pool / beach - and for that we were charged handsomely plus walking all over the property to find food and water will make you more hungry and tired , it felt like we were foraging for food on a camping trip that was insanely expensive. I can’t wait to leave bc this us costing a fortune just to survive in this place - the have you over a barrel and it feels like we are being held hostage and forced to keep spending bc we have no choices , so much is closed here , even half the bathrooms are closed so if you have little ones that can’t walk half a mile to a bathroom they gotta go outside , much like camping . We have traveled all over the Caribbean mostly in all inclusives , nice ones , I don’t not see any value in staying here - you can stay in other places very similar bc don’t forget , where half the amenities you pay for are closed what’s the point ! Go stay where everything is open
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Oct 01, 2024Don't go in September...nearly all restaurants closed and half the staff is checked out mentally.
Don't go in September. The discount didn't make up for the mediocre overall experience. Half the restaurants were closed on Tuesday night...not even the pizza place was open for a quick dinner. Half the staff was mentally checked out and clearly knew that gratuity was automatically added to a check. The waitress at Murray's on Tuesday morning for breakfast was by far the worse. I wish I could have removed the automatic gratuity. Disappointing overall trip.