Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Concierge desk
  • Dry cleaning
  • Elevators
  • Express check-in
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Concierge desk
  • Dry cleaning
  • Elevators
  • Express check-in
  • Express check-out
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Grocery store
  • Hairdresser/barber
  • Health club
  • Limousine service
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property
  • Tour/sightseeing desk
On-Site Wedding Services
  • 2167

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8465 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Don’t Miss the Mexican Fiesta!

    We had a great time at the Mexica fiesta. The food was plentiful and the entertainment staff was top tier!!! The dancers were amazing and the dj kept the party going into the night. 10/10 would definitely recommend!!! Special shout out to Rodrigo and Amy from the entertainment team!

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another Spectacular Vacation at The Ridge at Playa Grande

    Highly recommended! Everything from arrival to departure- 7 day stay- was wonderful. The staff goes above and beyond the call of duty. So kind, so professional. You can tell that they are all enjoy their jobs- it shows! Raciel, Uriel, Cirelo, Ofelia at The Ridge - Yoni at Colima, - Hector at the beach pool bar - Anaele and Carlos at the sports bar... I'm sure I missed a few. These lovely people will forever remain in my fond memories of such a wonderful week. Looking forward to a return visit!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Bathroom of death

    Great service- beautiful place- okay food- terrible bathroom of death!! Do not stay in one of the rooms like the picture. It has two steps and is soooooo slippery. My husband fell and scraped his arm and hurt his back really bad. I called the office and they didnt seem to concerned. I hope when they remodel those dangerous bathrooms are destroyed!!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Room service

    Ismael brought our food in record time. Thanks for the great service. Ismael is an excellent representative of Playa Grande.

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great and Relaxing Vacation at Playa Grande

    My wife. mother in law and I stayed for two weeks at the Playa Grande in June. Ramon and Itzel provided excellent service at the pool. They always had a smile and were very friendly. My mother in law's birthday was on Friday and Ramon brought her a slice of cake. She was very happy. I also attended a spanish lesson with Rodrigo. He made the lesson fun and enjoyable. The whole experience at Playa Grande was very relaxing. There is a coffee cart there that also serves ice cream.

    Jun 29, 2025
General Policy
  • Check in: 4:00 PM
  • Check out: 11:00 AM
  • Minimum check-in age: 21
  • General policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 21 years oldThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    Know before you go: Pool access available from 9 AM to 9 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Parking height restrictions apply.

    Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.14 per accommodation, per night We have included all charges provided to us by the property.

    Optional Fees: Airport shuttle fee: USD 48 per person (roundtrip)Airport shuttle fee per child: USD 48 (roundtrip), (from 3 to 12 years old) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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