Secrets Akumal Riviera Maya is set in the heart of Riviera Maya, just 20 minutes away from Playa del Carmen. This beautiful adults-only retreat offers an Unlimited-Luxury® experience, with its beautiful, elegant suites designed with relaxation in mind, and many offering stunning views of the ocean. Guests can discover the true beauty and culture of Akumal with an array of land and water based activities to take part in. You can even swim with turtles from the resort’s beach.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Customer Ratings & Reviews
TripAdvisor Traveler Rating7156 reviews
Time of our lives!
We spent a week in October 2019 here and it was top notch! The food was 10+, the beach was beautiful. The best part was how nice the staff was. We are looking forward to going back in 2020 ( hopefully)!!
Amazing resort and venue for a wedding!
My wife and I were struggling to find a venue for our destination wedding. After a few contenders like Thailand and Bali we ultimately decided on beautiful Cancun. Secrets Akumal hit everything we were looking for in terms of budget, vibe and location. It is quite a distance from Cancun Airport to Secrets but is totally worth it! We opted for the Junior Suite Swimout King room since we booked a wedding we were given the VIP treatment. The resort was truly amazing and everything beyond the experience we thought it would be. The amount of pools at the resort and the abundance of restaurants to pick and choose from was a joy. Additionally the staff everyone single one of them was so helpful and pleasant to deal with, any question big or small they were able to assist with. Me wife and I choose the Ultimate Wedding Package with 28 guests had the pleasure of working with wedding coordinators Abi and Jazmin who were amazing and so easy to deal with. The thought of planning a wedding with so daunting and difficult but Abi and Jazmin made the process so easy and straightforward. They were always so timely and thorough with their responses whenever we had a question with our wedding. We had our wedding at the beach and the setup was everything we though it would be a bit windy for the ceremony but hey you're outside and can't control the wedding but it was everything we wanted. Cocktail hour and reception dinner was at the Chiba Gardens and we were given a heads up that a small storm tropical storm might rain out our reception and we were tasked with the decision to carry on at the garden or move to a back up location. We decided to risk it and stay with the planned location but if the case it did rain we were going to be moved to a location with a roof. As the reception dinner loomed and when we were about to be announced it rained cats and dogs! No biggie this was expected and rain in your wedding day is good luck. While Abi and Jazz and the team moved the tables and some of the decor to the back up location we ducked out and got some drinks to get a little more loose. Abi and the team did such a great job of moving the items in the back up location while we dried off =). Overall the wedding was a fantastic success, honestly me and my I did not eat too much of the food since we were so busy taking photos and making the rounds with our guests. But the guests said the food at cocktail hour and the reception was great. Bride and groom be sure to eat! The DJ was great and keep the dance floor poppin and we danced the night away. We all chanted one more song after the last song was played but continued the party at desires nightclub. This resort is highly recommended for a vacation away or a destination wedding. You won't regret it!
The most beautiful, relaxing time of our lives!
Amazing property! Amazing staff! So beautiful and relaxing. Can't wait to go back. It really exceeded all our expectations. Far from the airport but worth the distance traveled for sure! Hope to see you there!
Everything was beyond our expectation, the site, ambiance, service, food, the amazing beach and snorkling right from there. The high quality service that you all provide is a definate incentive for another stay in your resort
Last minute trip
We hit the gold mine with this resort. Every staff member was excellent. Our initial VIP host (I have forgotten his name) was wonderful. He even came to work early to greet us the next day. The food and drinks were wonderful and plentiful. Our beach waitress, Micki, was absolutely wonderful. Denise, who was our initial contact for UVC was very informative and kind. Thank you all for making this vacation spectacular, despite being the beginning of the COVID madness.