With an idyllic seaside location in the colorful Punaauia region, the authentic Tahiti Ia Ora Beach Resort by Sofitel sits along a beautiful white sand beach and faces out toward the island of Moorea. Completely redesigned in 2010, the resort features a variety of ocean view rooms and overwater bungalows, each with a private deck. Guest amenities include a sand-bottom pool and poolside bar, two restaurants, boutiques, a tennis court and an activities center with water sports equipment and outrigger canoes available.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - a mandatory hotel-imposed fee will be charged per person, per night by the hotel and collected by the hotel at check-in or check-out. This fee is subject to change without notice and is subject to the exchange rate the day of check-in or check-out.
Resort Fee Includes-
* Mini-Bar filled once per day with fruit juices, soda, local beers, still and sparking bottle of water.
*Complimentary non-alcoholic cocktail and fresh towel (oshiburi) at check-in.
*Complimentary access to the resort sports facilities.
*Sand bottom swimming pool.
*Complimentary aquagym course (Subject to the schedule).
*Complimentary access to our workship I'Atelier.
*Complimentary access to internet in public areas of the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 2106 reviews
AC or any moving Air in a room would be a dream. Run Down joint. Powdered eggs for bfst. yikes. Over priced Drek. Stay away. Humidity is high in Tahiti, all this place would need to do is install nice ceiling fans or Screens for siding doors, problem solved. Just run down and a place to avoid imo
Beautiful hotel on Tahiti
Beautiful hotel close to Papeete on the island of Tahiti. Beautiful swimming Lagoon. Close to airport but far enough away to not be bothered by air traffic. Fantastic swimming and beach with special hotel rooms over the water. The staff was wonderful and were the highlight of our stay.
The hotel is in DIRE need of repair!!!! There were exposed wires, dated paint, shabby furniture. We spent two nights in a regular room before moving to the water bungalows. Our first room was basic, the breakfast area is also very dated and the food was poor. The staff was was friendly. The water bungalows were fabulous and I started to feel like this was all going in the right direction UNTIL I asked the concierge for some help with my flights. First she told me that Air Tahiti Nui was closed after 12 on Saturdays and the flight that I might want to change to did not operate on the day I was looking into. The next concierge told me that it would cost $100 per person to change my flight. Fortunately for me, I called the airline directly and found out to change my flight would be a total of $500 per person! We decided we would go with our original flights so the night of our flight we were standing in the airport terminal checking in and we were told that someone had changed our flights to two days prior! That was the work of the concierge! I would NEVER stay at La ora again!
We stayed for just 1 night. Firstly, when we had called the morning of our stay to re-confirm, the phone rang and no one picked up. Bad sign right off the bat. Took about 10 minutes of trying before we someone. When we arrived in the early evening to check-in, there were 3 people at the desk and 1 guest, who was being helped. No one even acknowledged us until we finally spoke up. We had requested a ways that we would like a very quiet room. I had reiterated this to the receptionist. He snickered when giving us the key and said good luck. Said we got the last room left. When we got to the room (long walk) we noticed a very intense awful odor. My husband said smelled like insecticide but we weren’t sure. By the time we had gotten to the room it was getting late, we were tired, hungry and had to get up for a flight at 4am. We tried calling the front desk to see if by some chance we could switch rooms, but of course once again - no one picked up. We didn’t feel like walking all the way back to desk and supposedly it was the only room left anyway, so we decided to suck it up and deal with the smell and try to get some sleep. Big mistake. Left early for the airport and couldn’t leave this place fast enough. Plus loud barking dog from the property facing our room and the resort barked the entire night. The whole week after our stay I felt sick and couldn’t breathe properly. I was totally fine until this one night stay. Probably from inhaling whatever that was in the room - maybe coming through the AC. Don’t know. I emailed the resort twice expressing our dismay and didn’t receive a phone call or email reply.
We stayed at this resort when it was Le Meridien a few years ago. We booked it again, and then it was dropped from the new Marriott chain before our stay. At first our Starwood points were to be honored and then we were informed that they would not be honored by Marriott. We worked out an arrangement for a reduced rate, free breakfasts and an upgraded room. Our room had fantastic views and our first two nights were quite enjoyable and the staff was wonderful, especially the desk and concierge. This resort is tired, as I had stated in my earlier review when it was Le Meridien; and yet it was still a great stay. It is being refurbished. Based upon our first stay I would have rated this a FIVE. Our opinion changed significantly when we were finishing our French Polynesian stay 2 1/2 weeks later. The problem is hotel management, and particularly the way in which the food and beverages are available to guests. The have a bar within the restaurant which is only open during the weekends but closes at 5 PM! We were told no bar food (different from Le Meridien, which did serve food). There is a HIGH END restaurant next to the shore with breathtaking views. The menu is minimal and ridiculously expensive. While we were there they had NO guests using that restaurant. A nearby pool bar did serve a bar menu which was somewhat varied and reasonable cost. That's the best I can say about this arrangement. While they had adequate staff to serve, it was unorganized. To get service we had to go to the bar or stop a waiter or waitress. Food was delivered extremely late, and it was prepared in the nearby restaurant which had no customers. I must say that given the location of the resort, there are not many nearby options, so the bar restaurant dining area was quite full. But again, they had several servers. We watched as food was brought to the bar and then it sat for sometime, with servers asking each other where the food was to be delivered. Most of the staff were friendly, but I cannot say that this was true for everyone working at the bar restaurant. They seemed lacking in any form of direction as to how to operate, and we saw that our experiences were the same as others. I do not blame the servers - this was clearly the fault of management. To add salt to the wound of our now sour second stay we were told that our airport shuttle would arrive at a particular time and we were in the midst of packing when we received an urgent call from the desk that it arrived an hour earlier and everyone was waiting on us. We hurriedly packed and when we came to the shuttle we found that others still had not arrived and we waited for some time before we actually left. I'm not sure who is to blame for this, but it was the attitude of the staff which made this experience even worse - and this was something that was not at all our fault. Until this location gets its act together, I cannot recommend it as a place to relax and enjoy. That is a shame, because the location is quite nice and the grounds and huge lagoon pool are exceptional. The distant view of the Island of Moorea across the Sea of Moons is memorable.