LocationAcross the street from Waikiki Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee, per room, per night will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change.
Mandatory hotel-imposed resort fee inclusions:
* Complimentary unlimited local and 1-800 telephone calls
* Complimentary long distance and international calls – up to 60 minutes per day
* Resort interactive cultural activities (ukulele lessons, flower lei making, hula lessons)
* Access to Pressreader’s 5000 newspapers and magazines in multiple languages
* Complimentary use of beach amenities, e.g., Tommy Bahama beach chairs
* “Biki” bicycle ride sharing service – onetime credit of $3.00 per person (2 persons maximum)
* 24 Hour Stay Fit Gym access
* Re-usable Hyatt Regency Waikiki tote bag
* Re-usable souvenir Hyatt Regency Waikiki water bottle with water stations on each floor
* Children 5 & under “eat for free” from the Children’s menu with paying adult
* Discount coupons from participating Pualeilani Atrium shops, Na Ho’ola Spa and SWIM bar
* Complimentary incoming faxes
* Discounted surfing lessons and rental of beach equipment from Star Beach Boys
* Chromecast service for in-room television viewing
* Premium Wi-Fi in guestrooms and public areas
* Complimentary plantation iced tea and fruit infused iced water at check-in
* House slippers and personal amenity items pre-set in guest room
* In-room coffee and tea
Hyatt Regency Waikiki Beach Resort and Spa, in accordance with Hawaii state law, has a non-smoking policy in all guestrooms, including lanais and balconies. Smoking is prohibited in guest rooms unless the room is designated as a smoking room, which is then only permitted on the lanai or balcony. A smoking room can be requested but it is only a request and cannot be guaranteed. Guests smoking in the non-smoking floor guest rooms will be assessed a $250.00 cleaning fee by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6716 reviews
Comfortable property in a great location
This was my second trip where I stayed at the Hyatt Regency Waikiki during a business trip to Honolulu. The location is great for evening activities and beach time. The Regency Club staff is top notch and always very friendly. Valet staff was efficient and friendly as well. Elevators can be a bit slow as they do construction but they seem to go out of the way to make the wait tolerable with a little music and by opening up staff elevators for guest use. Ocean views are fantastic. AC didn't cool as much as preferred but had a good, comfortable sleep.
My wife and I booked this resort for our recent trip to Hawaii and we were not disappointed. Everything was clean and we loved the size of our room. People complain about the wait time for the elevator but we never really waited more than a few minutes ever. It is really just steps from the beach. If there are any negatives it would be that the pool is small for so many guests but we never even found that it was too crowded anytime we went. We were given a room on the 12th floor right next to the elevator but we never were bothered by any noise. We did check other hotel in the area when we were there and the elevators all seemed to be working much more efficiently this is more a design issue of this building. There are only 4 elevators per tower.
Fantastic room at a reasonable price
We stayed one night. The check-in and other customer service was fantastic - employees were friendly. The room was clean, comfortable and had a great view of the ocean. We did splurge on the dinner buffet, which had a great selection and was tasty. Would stay here again.
Good property on Waikiki Beach
Good place to stay on Waikiki. Directly across street to beach and Duke's statue, towels provided at valet stand, couple of blocks from marketplace, Dukes restaurant, waterfront shops. Suggest high floor (we were on 30th floor) to avoid street noise (Waikiki is a noisy place). Only complaint is slow elevator service mentioned by others (and true.) Good coffee shop downstairs, enjoyed the pool bar for lunch and drinks (and friendly servers), very good valet services.
My husband and spent three nights after a cruise to Hawaii. We had a transfer from the cruise ship to the Hotel and this is where my disapointment in choosing this hotel as part of our cruise vacation package started. We were dropped off on a side street where a passenger had to help unload luggage it was chaotic and unorganized. The driver was not sure where we were to go, a person from the hotel showed us where to put our bags and informed me not to leave anything of value on the loading dock. And said just walk around the building with very little direction. The signage was aweful and took a while for the group of us to find the front desk. We were told to come back for 130 as they would put a rush on the room, we came back at 2 and told that rooms are not ready until 3, we came back at 320 and still the room was not ready but they phoned and cancelled what they called a second check of the room and let us in. The hotel was under construction which we did not know would be occurring. The elevators were slow to the point that they posted signage to show peak times. The rooms were large which was nice, the bathroom was worn with the tub paint job very obvious. It looked like they did an upgrade of the room trying to modernize but not done with dedication to details. (Ie bottom of doors all chipped, two tone badly painted tub). The signage throughout was not very clear or visable. The location is right in the middle of things so that is a positive if you want quick access to the beach and shopping. For the price I was very disappointed and I should have explored the hotel better. I know all of the area is expensive $350+ a night hotels, $60 hotel buffet etc.