Situated on beautiful Cozumel just off Mexico’s Yucatan coast, the Sunscape Sabor Cozumel is the most complete beachfront resort on the island offering families and couples an ideal tropical getaway. The Unlimited-Fun® experience at this resort begins with two sparkling pools, lively bars, limitless dining, and exciting live entertainment while the resort’s spacious accommodation offers stunning ocean views. Around the resort, there is a large choice of land and watersports, and the largest beachfront of any resort in Cozumel. Very family-friendly, there’s a kids check-in, welcome treats, and an Explorer’s Club for Kids.
Location: On Cozumel Island, 12 miles off the Yucatan coast. Approx. 20 minutes from Cozumel International Airport or 90 minutes land and boat transfer from Cancun International Airport.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3433 reviews
Sunscape Sabor, is our families favorite spot to go! The location is wonderful, but the Employees are the main reason we have returned 6+ times and will continue to return! The activities are abundant, and they try to make sure you enjoy every moment! One of the main things that amaze me is how after just a short bit they remember your name, what you like with your coffee and so on. Their attention to details are very much appreciated, are group is usually 20-30 people and wow how the treat us! LOUNGE Irving Pablo Karina Samuel Daniel Bellboys Marco Antonio Juan LOUNGE Bar Christian Wilberto Isabel Alfredo ENTERTAINMENT Brian David Eduardo Javier Heyti Manuel PORTIFINO David Leonardo Cristel Salvador Rigo Gloria Mercedes Mario Alfonso Kelvin Jimena Francisco Miguel Yuritza Maria Jose AMSTAR Atorro Ricardo Stephanie Andrea SEA SIDE Louis Agustin MAIDS Rosario Aislin Elia COCONUTS Wilberth Roy Totuga Alfredo Manuel Lius These wonderful people are part of our group and will continue to be! They have a special place in all of our hearts! They work so hard to make your stay very special, and to us. They truly did, Sunscape Sabor is our home away from home! Looking forward to our next trip! The Richter’s Sorry, so many pictures and hard to chose just one lol ! So come enjoy this little Gem, it’s all what you want to make of it, and we chose to make it our Second Home, cause that’s how it feels! Thank you to all the employees that helped!!!!❤️❤️
What didn't go wrong?
Friends and I stayed at the Sunscape Sabor in September of 2019. I don't have enough available space to write about how disappointing this place was. From the time we arrived, when they had no available rooms--as ours were apparently given to others--to the collapsed ceiling in my shower.... The food was absolutely atrocious. The air in my room wouldn't cool properly, despite someone being dispatched to repair it. There were cockroaches. The lampshade next to my bed looked like it had been beaten by small children!! :D It was just bad. This was my third trip to Cozumel, and this was the worst resort by far. Be warned. And, my standards really aren't that high!! --But, to be fair, the staff was great.
Staff very friendly, anxious to help, solved any problems quickly. Resort clean, quiet, nice beach, clean pool. Rooms comfortable, bathtub/shower worked fine and was clean but needs updating. Food delicious, small portions but you can order as much as you wish. Desserts not fabulous but fine. We didn’t have to wait more than five minutes for a table and like the no reservation plan. We will definitely return. Nice beach, no seaweed.
Was there in March 2020. I am 67 yrs old, bad knees, bad back. Everyone at the resorts is very friendly and accommodating. I arrived at 1:30 pm and didn't get to the room until 3:30 pm (sat in the lobby for 2 hrs). A lot of walking, the buffet is all the way at the end of the resort. A lot of stairs with no handrails. The Dive House for scuba diving was great, but the boat dock had 12-13 steps with no handrail, and you had to walk the beach to the next resort to get to it. The food is just ok, average. The beds are so hard I couldn't get to sleep. The bathrooms need to be updated. The drinks were good at the bars. I don't think I would go back.
16th trip to this resort
This was our 16th year of vacationing at this resort. Besides the beautiful scenery, scuba diving, and socializing with old and new friends, the most important reason we travel and stay at this resort is the wonderful employees who truly treat us like family year after year. Their warmth, kindness, compassion, willingness to do what it takes to make us feel comfortable and happy, keeps us returning year after year. And friends we bring have all begun to feel the same and return with us. I would like to name some of our most wonderful friends who effortlessly make us feel very special and welcome, (my spelling of names may be a little off and I apologize up front) Karina, Antonio, Juan Carlos, Randy, Pablo, Laura, Alfredo, Christel, Xavier, Mario, Wilberth, Rigo, Miguel Tec, Christen, Rodolfo, Justo, Josue, Luis & Alba Torres, Russel, Gloria, David, Salvador, Alphonso, Mercedes, Dolores, Rogelio, Freddy, Angel, and thank you to Virginia in reservations who works miracles for us each year. I feel I have left out several others that I do not remember names of but will never forget all faces. My heart is broken that you are currently closed and pray that you will open soon, safely, and everyone we know and have yet to meet will still be there for our next vacation to once again embrace us as Cozumel family. Thank you everyone!