LocationKaanapali - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Bedding requests are not guaranteed.
Rollaways are payable to the hotel directly. Cribs are complimentary.
Porterage is on a request basis payable to the hotel directly.
Holiday cancel penalties apply when any portion of reservation falls under the holiday time period.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions through 03/31/19:
High speed Wi-Fi internet (in-room and common areas)
HD digital cable service with HBO
Chilled towel service upon arrival
Pool cabana use (based on availability)
Pool and beach towels
Poolside and lobby refreshments
Tennis and equipment use
Boarding pass printing
Mandatory hotel-imposed resort fee inclusions 04/01/19-onwards:
-High-speed WiFi (in-room & common areas)
-Pool & beach towels
-HD digital cable service with HBO
-Poolside & lobby refreshments
-Arrival welcome amenity
-Use of tennis court & equipment
-Pool side cabanas (based on availability)
-Boarding pass printing
-Use of Beachside BBQ grills
-Complimentary beach chairs
-Fitness Center Access
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 1329 reviews
We have stayed here twice before and were pleasantly surprised that it had been renovated since our last stay. Our room this time had an amazing view of the ocean and the courtyard. It was wonderful sleeping with the doors open listening to the waves. The grounds are immaculate. the accommodations were very neat and clean. The staff were extremely friendly. We were celebrating our 40th anniversary and the hotel gave us a bottle of wine and fresh fruit. They really went above and beyond.
First Class Stay in Paradise
We enjoyed a truly glorious, luxurious stay at Aston at the Whaler. Though we arrived before check-in, the five-star experience started immediately, as we were upgraded from a garden view to an ocean view, had our bags carried up to our room by one of the exceptionally helpful staff, and were given complimentary wine, pineapple, and chocolate to help us celebrate our anniversary. The studio itself was spacious and comfortable, with a full kitchen, large bathroom and shower, and a view of the sunset from our balcony that was just to die for. The grounds themselves are exquisitely manicured, and the flowers, water features, and other touches provide a truly picturesque setting. The hotel is just a few steps from Ka’anapali Beach, a gorgeous stretch of sand with ample opportunity for boogie boarding, snorkeling, swimming, sunbathing, and whale watching right there from the shore. Located immediately next to numerous shops and restaurants in the Whaler’s Village, and a short drive away from many other sites and beaches, it was a terrific location for exploring West Maui.
Nice long weekend stay
Right on the beach with lots of extras. If you have a family or staying for a week or more you’ll love this place. In suite kitchenette, tons of space, patio, BBQ grills and more. All the staff are super friendly. Located right next to Whaler’s Village.
Amazing place to stay
Outstanding accommodations. We were in unit 1161 (a studio) that was very clean, well-appointed and had a gorgeous view. The service there is great and the facilities are beautiful. The location is excellent - a great beach right in front, good food close by, and a short drive to Lahania in one direction and stunning secluded beaches and snorkeling the opposite direction.
Currently staying in unit # 1119, a 1-bedroom premium ocean view. Based on reviews we were somewhat nervous about what the condition of the room would be. This unit is just great for our purposes! It’s large, airy & has a decent amount of storage even though a significant number of drawers & closets are locked off for the owner. The unit is somewhat updated with granite counters in the kitchen & bath, decent appliances & sufficient pots, pans, & utensils for most cooking purposes. On the other hand, the living room furniture is old style tropical rattan and not very comfortable. I’m also not a big fan of the carpet in the living room & bedroom, even though it seems clean. Although this isn’t a 5-star unit, everything is clean, and the bed is comfortable. The OUTSTANDING part of our stay has been the staff. A few things here and there have needed repair & all it took to resolve each issue was a quick call to the front desk. Unbelievably great, TIMELY service. Some of the other things I like are the attention to security, how immaculate the grounds are, & the quick access to the beach & beachwalk. We are glad we rented through Aston rather than directly from an owner, as we appreciate the daily housekeeping & that toilet paper, paper towels, & hand, dish & dishwasher soap are provided (unlike most condos we’ve rented.)