This ultra-chic Adults only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 11935 reviews
Caroline & Mark Davies
Had a wonderful time at Secrets The Vine, The Staff were most helpful & put them selfs out for you if you needed anything, we would like to thank Pedro for Breakfast, the entertainment team Fernando,Maria, Kevin & Emmuanel & the other 3(sorry cant remember names) in the outside bar Carolina & Millie, Hector & Sergio in the Dragon. A special thank you to Paul for making us so welcome & sorting booking our restaurants for us & sorting our check out times for us, least of all Olivio who made sure our room was spotless. Caroline & Mark Davies (England)
Went wit my Partner and friends
Had the best time ever at secrets the vine The staff were so friendly roberto noberto and lucy and all the rest in secrets were amazing, food was excellent The hotel was spotless, entertainment was great thank u Kevin , germain, yesica, ect Our butlers were very helpful rodrigo and luis. Will definitly be returning. Thank you all for such an amazing time. Xx
THE BEST HOTEL
Staying at the secrets is the best choice you will make everything is perfect the best hotel you will stay at braulio and Carolina at the terrace bar are amazing and work so hard always smiling will be booking back up to stay here next year
Couples Vacation at secrets the vine
We absolutely loved this place so much! The staff is incredible and you can tell they enjoy their jobs. The resort is beautiful and extremely clean which was a must for us when searching for a the perfect resort. We were a little disappointed that they won’t allow you to bring speakers to play music by the pool. The music they play is too relaxing almost like a spa type and when they did play ok music it was extremely low so is hard to hear it. We are on vacation so we were looking for more upbeat music that could last us through the day and motivate us to have a good time. I would recommend a live DJ playing Miami vibe music for a few hours to get people on vacation mode and not sleepy. Another small issue was that our room AC was not working and it got extremely hot thorough the day; we called front desk 4 days in a row to try to fix the problem. The issue was fixed for a few hours and the next day our room was hot again. In general we had a beautiful and relaxed time at this resort and we would highly recommend it.
Secrets The Vine Cancun
The best hotel we have stayed in so far. The service is amazing and the hotel is stunning. The staff go above and beyond to make your holiday special. This was our 2nd visit to The Vine, we booked the preferred club this time, we absolutely loved it, having the lounge on 21st floor was fab, if we wanted a quiet breakfast or a coffee and snack or a lovely chilled wine and canapé at the end of a exhausting sunbathing session then we could and with staff on hand to cater for our every need... what more could we ask for! The restaurants certainly didn’t disappoint either, every one of them served amazing food, we particularly loved the steak restaurant and had our favourite waiter 2 yrs running - Alejandro, he is just the friendliest and efficient member of staff with the most happiest smile ever, he remembered us from last year which was so nice and made us feel so welcome. The daytime activities were so much fun, Pictionary was hilarious with Kevin and Lucy was The best waitress keeping the cocktails flowing and engaging in conversation with us she was so lovely. We also loved Jessica...who couldn’t she was amazing and made everyone join in with activities without pressure such a lovely personality. She was fab introducing the evening entertainment in piano bar and again getting everyone involved. We cannot wait to return nxt year and highly recommend this hotel it really is worth a visit. Til 2020 The Vine can’t wait. 😍