Sunscape Puerto Vallarta Resort & Spa is the picture perfect location for your family getaway. This amazing resort is conveniently located only 10
minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape
Puerto Vallarta treats families, couples and singles to Unlimited-Fun® - where everything is included and every day is a new adventure.


Puerto Vallarta
Puerto Vallarta International Airport (PVR) : 3 miles

Property Information

Total rooms: 340


Resort Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 3155 reviews
  • 5.0 star tripadvisor rating
    Entertainment Staff

    I would like to thank Marisol Ríos for all her help and always show enthusiasm and good energy. She is great at what she does and my wife and I always enjoy the activities with her. Thank you so much for your great work, we Will keep coming because of you.

    Aug 19, 2019
  • 5.0 star tripadvisor rating
    Lots of family fun :)

    Our group consisted of 3 mamas and 6 kids. We spent 7 days at the resort and didn’t want to leave! There were activities for kids of all ages. Our 12 year olds participated in all the pool games and the older kids played the volleyball and soccer games against the entertainment staff. We felt very comfortable letting the kids do their thing at the resort without hovering. Special thank you to Marcos, Juan Luis, Xander and Gerardo for being so attentive to the kids and our beverage needs! We didn’t make it to the Italian restaurant-which we heard was delicious. However, we really enjoyed Tiki Taco and Seaside Grill. We ate at the buffet the first night and unfortanely no one in the group enjoyed it. I recommend trying the other spots!

    Aug 17, 2019
  • 4.0 star tripadvisor rating
    Great time

    I would like to thank the staff, especially Xander, Marco's, Jose Luis, and Gerardo. They were amazing and very attentive. The hotel was clean. The food was good. The staff to a lot of time to make sure the activity for both adults and kids were fun. The food was very good. The only meal I did not like was the dinner in the buffet.

    Aug 17, 2019
  • 4.0 star tripadvisor rating
    Clean Resort with Friendly Staff

    We really enjoyed our stay while at Sunscape. My boyfriend and I spent a week there and were not disappointed. During check-in, there are multiple people around to assist you with anything you need whether it has to do with your room or booking excursions. There is a marketplace area to buy souvenirs, sunscreen, medication, or clothing. It was nice to have those items conveniently within the hotel. The pool is very clean and large. It is right next to the beach with plenty of spots to lay out in the sun or relax under an umbrella. There are three bars and multiple restaurants including a 24-hour coffee shop so we were very well fed. The buffet for dinner changed every night keeping things interesting. We enjoyed all the food except for the Asian night which was slightly disappointing. Our favorite staff member was Jose Luis who was our waiter at the World Cafe for three dinners. He clearly has a love for Puerto Vallarta. We could've talked with him all night. He was an excellent waiter who kept our drinks full and checked in often. Another highlight of our trip was thanks to the Sunscape entertainment team! They had a show every night with different dances and themes. & they kept guest entertained during the day with pool and beach activities. Thank you, Marcos, for inviting us to participate in the excitement! The only bump in the road we experienced was with luggage. There was a miscommunication when we checked in as our luggage was not waiting for us in the room. At the end of the stay as well we were waiting on our luggage downstairs. A miscommunication where my boyfriend and I didn't understand the process completely that could've been easily avoided by clearer expectations. All in all, we would stay here again! We recommend it. Thank you to all the staff!

    Aug 16, 2019
  • 5.0 star tripadvisor rating
    Great Resort, Great Staff

    My husband & I visited this resort in July of 2019 and from the moment we arrived at the checkin counter we were immediately welcomed. The front desk staff were all so accommodating and they asked all of our questions and concerns we had about the resort. Not to long after we arrived at the hotel we were already in our room, the service was fast and simple. The bell boys also helped carry our suit cases up to our room and were so kind and polite while doing so. We arrived to our room which was out looking the ocean where my husband and I enjoyed a complimentary bottle of champagne and watched the sunset. The rooms were modern and tidy, and the house keeping service was wonderful. My husband and I arrived on a Wednesday, which just so happened to be guests vs. animation staff. My husband and I were hesitant in participating but Axel (Alexander), (human blender) Dany and lastly Martin who encouraged us into participating. We had to much fun and created so many memories. We will definitely be back as the staff at resorts make the place.

    Aug 15, 2019