Highlights and features

  • ·    Approximately 70 minutes from Cancun International Airport.
  •     Upgrade to the Preferred Club and experience an upgraded suite, access to a private lounge and beach, a special concierge service, and other enhanced amenities.
  • ·    Maximize your vacation hours and check pick-up times on scheduled transfers.

Know before you go

  • ·    The newly renovated resort features the addition of 38 swim-out suites, as well as completely renovated restaurants, guest rooms, and common areas.
  •     Experience the on-site Dream Dolphin Experience–the largest dolphinarium in Riviera Maya!
  • ·    The resort feels both cozy and spacious, making it ideal for couples and families alike.
  • Hotel Promotions
    Non-Refundable Rate. No Cancels/No changes.

    These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


    Applicable Dates:
    Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
    Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Get free perks: sparkling wine breakfast, 25% discount on spa, and more.
    Free perks Inclusions:


    • One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
    • 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
    • One in-room family breakfast or sparkling wine breakfast (per room/per stay).

    Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

    Added values are not combinable with same added values of other promotions.
    Blackout: Dec 21-Jan 4 each year.
    Applicable Dates:
    Booking Dates: 25 Apr 2025 to 31 Dec 2025
    Travel Dates: 01 Jul 2025 to 30 Jun 2026
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Experience a higher level of luxury with Preferred Club inclusions.
    All Preferred Club suites offer the following additional amenities and services: 
    •Personalized check-in and checkout with concierge service 
    •Preferred status and amenities 
    •Private Preferred Club Lounge 
    •Upgraded mini-bar service and bath amenities 
    •Bathrobes and slippers 
    •Complimentary access to wet areas of the spa from 1 p.m. to 2 p.m., once per person per stay  
    •Complimentary computer access in Preferred Club Lounge 
    •Pillow Menu 
    •Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors served in the lounge 


    ** Added value’s are not combinable with same added value’s of other promotions. 


    Applicable Dates:
    Booking Dates: 26 Nov 2021 to 31 Dec 2050
    Travel Dates: 26 Nov 2021 to 31 Dec 2050
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Receive $200 in resort coupons to enhance your stay.

    Guests will receive $200 in Resort Coupons per room, per stay.

    Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

    Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

    Redemption information will be provided by the hotel at check-in.

    Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

    Applicable Dates:
    Booking Dates: 23 Jun 2020 onwards
    Travel Dates: 23 Jun 2020 onwards
    *Applicable promotions will display with your room selection. Some restrictions may apply.
    Enjoy Unlimited-Luxury™ inclusions during your stay.

     Unlimited -Luxury Inclusions program includes the following amenities:

    • Limitless access to gourmet à la carte dining options without reservations required
    • Unlimited international and domestic top-shelf spirits
    • Unlimited natural fruit juices and soft drinks
    • 24-hour room and concierge services
    • Pool and beach wait service
    • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
    • Daily maid service
    • Endless daytime activities and live nightly entertainment
    • Theme parties, oceanfront bars and entertainment venues
    • No wristbands required
    • All taxes and gratuities
    Important Information:  Redemption information will be provided by the hotel at check-in. 
    Applicable Dates:
    Booking Dates: 21 May 2018 onwards
    Travel Dates: 21 May 2018 onwards
    *Applicable promotions will display with your room selection. Some restrictions may apply.

    Resort Details

    OnSite Dining
    • Barefoot Grill

      Delicious grilled favorites served beachside with seating capacity is of approximate 20

      Hours : Lunch: 11:00 a.m. - 5:30 p.m.; Dinner 6:30 p.m. - 10:00 p.m.

    • Coco Café/ Gelato Factory
      This café serves premium coffee and deli snacks served in a casual and relaxed atmosphere daily. sandwiches, yogurt, fruit, paninis, and pretzels. 
    • El Patio
      A la carte restaurant offering authentic Mexican cuisine
    • Gelato Factory
    • Gohan
      Stop and grab sushi at this à la carte sushi lounge
    • Oceana
      Variety of fresh grilled local and international seafood specialties served A la carte. Dress Code is Casual. Breakfast and lunch for Preferred Club members only 
    • Portofino
      A la carte restaurant featuring the authentic flavors of Italian cuisine.
    • Romantic Dining Experience
      For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
    • Seaside Grill
      Offering full meal for dinner serving an A la carte steak menu.
    • Various Bars

      - Barracuda
      - Desires
      - Manatees (Preferred Club Only)
      - Sugar Reef

    • World Cafe
      A buffet-style restaurant serving local and international specialty items and classics with themed nights.
    OffSite Dining
    • SIP, SAVOR & SEE DINING EXPERIENCE
      As part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Aventuras Riviera Maya - Unlimited-Luxury the chance to Sip, Savor & See Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Dreams Playa Mujeres Golf Resort & Spa, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. 
    On-Site Amenities
    • 24-hour front desk
    • 24-hour room service
    • All-inclusive meal plan
    • Babysitting†
    • Bell staff/porter
    • Bicycle rentals†
    • Concierge desk
    • Golf,Offsite†
    • Housekeeping - daily
    • Lobby
    • 24-hour front desk
    • 24-hour room service
    • All-inclusive meal plan
    • Babysitting†
    • Bell staff/porter
    • Bicycle rentals†
    • Concierge desk
    • Golf, Offsite†
    • Housekeeping - daily
    • Lobby
    • Pool
    • Restaurant†
    • Spa†
    • Tennis court, Offsite†
    • Water sports†
    Off-Site Amenities
    • Meeting/Board Rooms†
    On-Site Wedding Services
    • New oceanfront terrace designed to host weddings and events

    † Fees may apply

    On-Site Recreation
    • Bike rental †
    • Children's program †

      Explorer’s Club for Kids ages 3-12

      New Kiddie Splash Zone

      Kids Spray Park

    • Dancing
    • General †
      Ground floor multipurpose court.
      Live musical performances
      Bocce game
      Picklable
      Glow pickleball 
    • Pool
    • Snorkeling
    • Spa †
      7 indoor spa cabins For those guests seeking a sanctuary for the senses, this spa covers nearly 2,583 sq. ft. / 240 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing invigorating and peaceful experience.

      Renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite
    • Teen programs †
      New Outdoor Lounge Area and Core Zone Teen’s Club (ages 13-17)
    • Water activities †
      Waterpark for guests of all ages.
    Off-Site Recreation
    • Kayaking
    • Tennis court †

    † Fees may apply

    Guest Reviews

    Customer ratings & reviews

    TripAdvisor Traveler Rating

    TRI_LOGO_ANCILLARY_4.5 3354 reviews
    • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
      Buyer Beware - Dream Aventuras Riviera Maya

      I will start with what we liked about the Dreams Puerto Aventuras. We enjoyed most of the workers in the restaurants, they worked very hard to serve us well. We also enjoyed walking to local eateries and markets that was close to the resort. The property is older and in my opinion, I have been to other resorts that are much nicer and have more amenities and food options. The pools are small and were not cleaned very often which made the pool experience a downer. We couldn't do anything by the lagoon due to a huge build up of seaweed so we depended on the pools to satisfy our swimming needs and it was underwhelming. There is a sand beach near the lagoon that has chairs to sit in but the sand was very hard and upon inspection, it was a concrete base that they just poured sand over the top to create a beach. Room service was slow and they didn't communicate very well when we asked for updates. Also, another reviewer mentioned a Vacation Club sales pitch at Dreams Tulum. This is 100% accurate. Dreams Aventuras knew we were disappointed in the pools so they said we could go enjoy Dreams Tulum for a day for free and use their pools and beach and food and drink. When we got to Dreams Tulum one morning, they told us that me, my wife, and my 3 kids had to go on a guided tour and also sit through a 45 minute sales presentation on their Vacation Club to try to get us to buy a vacation club package. They would not allow my kids to use the pools or beach until the whole presentation was completed. I was so upset that we left and got a taxi back to our resort. I will never stay at this property again simply because I just think other resorts offer a better value for your money. If you are looking at staying at this resort, I highly recommend you look at all your options and reading reviews before making a decision.

      Jun 30, 2025
    • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
      The good and the bad...

      Awesome staff!!! Unfortunately bad company (Hyatt). Since Hyatt took ownership a few years ago the staffing has been HORRIBLY inadequate and amenities like food, liquor, and beer have been far less desirable than before Hyatt. It was sickening to see these incredibly hard working employees so frustrated with not being able to keep up with customer demand. There used to be 2 employees at any bar and now there is only one per bar... That's not enough! The worst thing we encountered was trying to get dinner one night and it took about an hour to get in and another hour to get our food... When the restaurant was only half-filled!!! This is not because of the employees, it's because of the limited staffing that HYATT is using to try to save money. So in conclusion we did enjoy our time at Dreams Aventuras but there may be better companies out there that aren't so concerned about the bottom line and shareholder's payouts.

      Jun 29, 2025
    • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
      Family Place

      This great for Families. If you are couple or you dont have kids do not come. SPA WAS EXCELLENT. The staff was helpful. With each restaurant was small variety. However there was plenty for the kids to eat. Service was always great

      Jun 28, 2025
    • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
      Great trip

      Great hotel, with brilliant service and lovely workers like Sebastian! Lovely place to go if you want to relax. Only one downside was the smell which was due to the seaweed I think but you get used to it eventually.

      Jun 26, 2025
    • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
      Friendly staff

      The staff is the best! They’re so friendly and fun and they remember your name! Christian and Josue were extra amazing!!

      Jun 24, 2025
    Hotel advisories
    • AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
    General Policy
    • Check in: 3:00 PM
    • Check out: 12:00 PM
    • Minimum check-in age: 18
    • General policies:

      Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

      Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

      Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

      Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

      General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

       

    • Pet policy : Pets Allowed:
      • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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