Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.

Applicable Dates:
Booking Dates: 16 Jul 2019 to 31 Dec 2050
Travel Dates: 16 Jul 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Brisas - Coastal Grill & Bar
    Visually beautiful set on the Mexico - Caribbean Sea, Brisas features an a la carte breakfast in the morning. During lunch and dinner, Brisas opens itself to ocean breeze where our wood-fire grill offers fresh seafood, fresh meats and vegetables. A full-service alfresco bar & terrace wait.
  • Cafe Maya
    Select a variety of freshly baked goods, sandwiched, salads and desserts for on the go - Beer, sandwiches, wine, sodas, and other personal needs.
  • El Puerto
    Asian cuisine using local Mexican ingredients make for a unique and exciting experience. Chefs make house-made dim sum, sushi, and antojitos in a casual-elegant ambiance. Sip from a list of Sakes & tequilas before or after dinner.
  • Hix - Bar, Lounge & Terrace
    Breathtaking panoramic views of the water canals and The Rivera Maya landscape. Mayan for jaguar featuring an array of fresh cocktails, sushi and bar snacks. Grab a cocktail and take in the local wildlife from above.
  • Ki' Beach Bar & Korean BBQ
    Mayan for friendship and Korean for yummy, Ki’ is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand. Kick back and take in the ocean breeze while sipping your favorite tropical inspired cocktails.
  • La Laguna

    Inspired by our Mexican Heritage La Laguna is nestled in the mangroves and water canals of Mayakoba. It offers an abundant breakfast buffet or a la carte, lunchtime tacos, ceviches and elevated Mexican plates by night. The bar features several regional spirits from mezcal to tequila.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • BBQ/Picnic area†
  • Bell staff/porter
  • Bicycle rentals
  • Boutiques/stores†
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • BBQ/Picnic area†
  • Bell staff/porter
  • Bicycle rentals
  • Boutiques/stores†
  • Business services†
  • Children programs†
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Family plan†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Contact Hotel for details.

† Fees may apply

On-Site Recreation
  • Bike rental

    Ride a bike throughout the resort with your family.

    Mayakoba natural trail bike guided tour.

  • Children's program †

    -Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
    -Movie
    -Socks War
    -Iron Kid
    -Jenga
    -H2O Olympics at pool
    -Happy nature walk
    -Paper flowers
    -Sand castle competition
    -Board games
    -Ping pong
    -Boat Tour
    -Recicling maze
    -Jungle maze
    -Complimentary cookies
    -Beach sports
    -Ginger bread house decoration at kids club-Foam Party Terraza Lawn: Kids also want to have fun and kids buffet with live DJ.
    -Movie
    -Socks War
    -Iron Kid
    -Jenga
    -H2O Olympics at pool
    -Happy nature walk
    -Paper flowers
    -Sand castle competition
    -Board games
    -Ping pong
    -Boat Tour
    -Recicling maze
    -Jungle maze
    -Complimentary cookies
    -Beach sports
    -Ginger bread house decoration at kids club

  • Dancing
  • Direct access to a beach

    Beach is reached via a pathway across the mangrove and gentle dunes - a pleasant stroll or ride from the main resort building and just steps from the beachfront casitas. 

  • Fitness center on-site †

    -Willow Stream Spa
    -Stretching
    -Sun Salutation Yoga
    -Bootcamp
    -Core Workout
    -Cardio Salsa
    -Aqua Yoga
    -Vinyasa Yoga
    -Beginners Yoga

  • Golf †

    Nature created the serenity of the tropical forest and the power of the mesmerizing sea. Greg Norman modeled nature’s gifts into 18 championship holes, and a golf story to live over and over again. El Camaleón Mayakoba hosts the Mayakoba Golf Classic every year, an official PGA Tour event.

    Play where the PGA Tour professionals play! Book your tee time and enjoy exclusive rates for guests staying at Fairmont Mayakoba.

    Transportation provided on a complimentary basis from our main lobby to El Camaleón.

  • Hot tub
    1 Indoor Hot Tub
  • Non-Motorized Water Sports †
    Diving, snorkeling, kayaking, sailing, and fishing
  • Pool
    There are five swimming pools throughout the property including a 10,000 square foot free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.
  • Sauna †
  • Spa †

    Willow Stream is energy for life. We guide our guests on an energy journey to recover their body and balance. When nature joins forces with a human touch in a luxurious but lighthearted atmosphere, energy expands. This connection reminds us to keep personal harmony – an internal balance of mind and body.

    Willow Stream Spa offers treatments based on local tradition and flora, ranging from signature experiences to uniquely Mayan legends featuring local herbs, essential oils, and extracts. The healing touches of our Willow Stream experience will guide you to renewing your energy.

  • Teen programs †

    -Sand castle competition

    -Board games

    -Boat Tour

    -Ping pong

    -Beach volleyball

  • Tennis court
  • Water activities †
    -Catamaran Guided Tour
    -Beach Soccer Tournament
    -Beach Volleyball Tournament
    -Use of Kayaks, stand up paddle boards, sand toys and boogie Boards
    -Coral Reef Snorkel
    -Kite Surf
    -Getaway picnic
    -Van Dutch Yacht
Off-Site Attraction
  • Playa Del Carmen
  • Xcaret

† Fees may apply

Guest Reviews from BeachBound Customers

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8387 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect relaxing day

    Jose my therapist was amazing! Roberto and Mayra were lovely at the front desk - I will miss the spa after my trip! 10/10 no questions

    Nov 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding

    We hosted our daughter’s wedding last weekend, and it couldn’t have been a better experience. My daughter and her husband chose this place for their wedding. The venue was perfect, the service exceptional, and the food outstanding. Our wedding coordinator, Jaime Alarcón, was truly fantastic—professional, attentive, and a pleasure to work with. Every guest raved about the venue, praising both the cuisine and the hospitality. With around 190 guests attending our three-day celebration across different areas of the property, transportation was seamless thanks to the readily available golf carts. The wide range of on-site activities kept everyone engaged, and our guests enjoyed participating in at least one during their stay. Overall, we were extremely satisfied and grateful for such a memorable experience.

    Oct 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5 + Star experiences!

    We had the most magical and beautiful experience at the Fairmont! The property feels like an escape into nature while still offering every high-end amenity you could imagine. We were especially lucky to have Daniel and Alejandro assisting us throughout our stay — they were gracious, funny, and always went above and beyond with genuine enthusiasm and care. They truly made our visit unforgettable. We were there to attend our nephew’s wedding, and it was simply spectacular. Every detail was thoughtfully planned, and the food was absolutely delicious. We can’t wait to come back — it was truly a five-star experience in every way!

    Oct 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of the best Spa quality is here!

    I decided to try the Spa on a rainy day. My neck, shoulders and back were killing me. This Spa experience was outstanding!!! From check in until check out, everything was perfect! A lady who took care of me so well was Selma. Her hospitality instantly made me feel relaxed. I enjoyed steam sauna and Jacuzzi first. My massage therapist, Mindy was the best!!! Under the fantastic aroma which surrounded me, she took me to the heaven for 60 minutes. I am a spa maniac, I recommend you to check this place out 100%. It’s so worth it!! Thanks for taking good care of me everyone there!! You guys are the best!

    Oct 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Superb. Book it.

    Superb resort, with flawless service and staff. From the warm welcome to every single interaction with the staff, we were made to feel at home. The resort itself is beautiful and meanders around the landscape making for a real sense of privacy and peace. The food was of an excellent standard too, especially Tauro. Very often, it’s possible to get tired of the food and drinks, but the Fairmont Mayakoba felt different, we would happily have stayed for longer and plan to return asap. Cocktails at Cielo in the evening also a must do, they have an innovative cocktail menu, as well as the skill to make anything you want with a very good selection of ingredients. The golf course is also world class and would recommend highly. Don’t hesitate, a quiet and peaceful place with the kindest service and great food / drinks.

    Oct 26, 2025
Hotel advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryThe state of Quintana Roo will be charging a government fee of $1.90 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $38.00 USD (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Hotel Deposit Requirements - A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.

    Hotel Spring Break Policy - Information is not available at this time. Contact the hotel for current policies.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

    Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

    Resort Fee Inclusions:
    • High-speed internet Access
    • Valet Parking (1 vehicle per room)
    • Guided catamaran tour
    • On-property birdwatching boat tour
    • $20 Credit for Sweet Spot per room per stay
    • $25 Credit to Sports Activities (Yoga, Fitness Classes, TRX Classes) per room per stay
    • $40 spa treatments credit per room per stay
    • Beach volleyball, beach games, and competitions
    • 24/7 on-property transportation via chauffeured golf carts
    • Use of sea kayaks, stand-up paddleboards, traditional snorkeling masks, boogie boards, beach balls, and sand toys
    • Access to the Discovery Club for children ages 5-11 from 10:00 am to 1:00 pm or supervised game room from 2:00 pm to 5:00 pm
    • Use of bicycles throughout the resort. Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts.
    The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

  • Pet policy : Pets Not Allowed

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