Resort Details
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Electric car charging stations
- Elevators Not Available
- Free high speed internet connection
- Free parking
- 24-hour front desk
- Bell staff/porter
- Concierge desk
- Contactless check-in and check-out are available
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Electric car charging stations
- Elevators Not Available
- Free high speed internet connection
- Free parking
- Gift/News stand
- Luggage service
- Multilingual staff
- Onsite laundry
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Service with a smile!
I loved the place the minute I walked into the lobby. The staff greated me with a smile and offered a refreshing cold drink, which was much appreciated after a long flight. My room wasn't ready because I arrived earlier, but they put my suitcase in storage and had a restroom right there to change into my swimsuit and start my vacation. One night I came back from an excursion at midnight and couldn't find the staircase to my room, so I knocked on office door for help. they not only walked me to the staircase, but waited to see that I got into my room. I would like to sincerely thank these staff members who made my experience the best ever: Jennifer, Juliette, Julio, Tika, Patrick, Billy and Sasha. I will be back one day!!!
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Thanks to the whole team
The time we spent at this hotel was wonderful. The room cleaning, the welcome, the friendliness, the treatment. And especially Melisa, Lito and Nino, for their competence in their work environment. I highly recommend this entire experience. Thank you very much. A big kiss to everyone at the hotel.
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Aruba Vacation
Beautiful well kept resort across from the beach. Room was clean, bed was comfortable, and the seating area in front was a great place to relax. Staff were friendly and very helpful. We had a wonderful time and will definitely stay here again.
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Not Good
Have been going to Aruba for aver 30 yrs always stay at eagle beach .have stayed at AMB several times but not for the last 5 yrs . Always loved our stay there except this time. Huge disappointment !! The beach was overcrowded with people not staying at the resort ,I know its a public beach ,but I would think the lounge chairs ,huts,ect were for the hotel patrons ,beach attendents a joke nowher to be found. Passions was below par ,food served cold ,service uneven .Horizens was the best ,food ,service ,comfort all 5 stars .Melisa & Lito were wonderful .Housekeeping was great , Jennifer at the front desk was great.3 yrs ago we named Goodwill Ambassadors after visiting over 30 consecutive yrs ,this was not one of nicest stay.
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Our home away from home
Spacious, Clean & FRIENDLY, especially Melisa (❤️) , Lito & Nino at Horizon’s. We will be back in October. This resort is so well ran and organized and staff go out of their way to help and accommodate you. The rooms are cleaned daily and towels refreshed twice a day.
- Check in: 4:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableThis property uses solar energy, plus a grey water recycling system and eco-friendly cleaning productsSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lightingPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of the posted check-in hours must contact this property in advance to arrange check-in.
Know before you go: Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Renovations: The property will be renovating from April 22 2025 to June 30 2025 (completion date subject to change). The following areas are affected: Select guestrooms Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property.
Optional Fees: Fee for full breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5 to 20 for childrenPet deposit: USD 10 per dayPet fee: USD 10 per pet, per nightService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.