Resort Details
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
16326 reviews
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Sep 16, 2025Beautiful Resort
Beautiful place to stay, very clean. Don’t ask the staff any questions, they won’t know the answers. Otherwise, great service for most things.
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Sep 16, 2025Good
I really love the whole place and their service. Just the food, sometimes the meat so hard. And the desserts not so good.
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Aug 31, 2025
Amazing experience
The infrastructure was amazing and the staff very caring. We loved the yoga class and volley activities with Giselle. Wide choice of food and beautiful beach and pools.
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Aug 29, 2025
This resort is a must!! Amazing staff, food, service and activities. Perfect for families.
Hands down this is, if not one of the best resorts in Mexico I have been to. It is a huge property. The service was amazing, the food was incredible and the vibe was perfect. The beach was clear and beautiful. The rooms are clean and spacious, we were a family of four and there was a lot of space. There were two queen size beds, a stocked mini fridge, a bathtub/shower, safe and a balcony. You can go visit all the resorts and eat at their buffets and go to their pools with no additional cost. The only two you can’t is the adults only and the palace. They have a dock where you can see all the fish and is great for snorkelling. There is so much to do at this resort, we were only there for a week and we still hadn’t seen everything. My son loved the go-carts, strikers and all the games. He loved that he could make his own ice cream Sundays and order all the virgin piña colada’s he wanted. They had a magic show, which my son absolutely loved and lots of activities for the children to do. We really enjoyed all the themed nights at the buffet, especially Mexican night. We will definitely be coming back to this resort again. Thank you to all the amazing staff who made our week so incredible. We have already started planning our next trip. This resort is a must!!!! See you all next year!!!!
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Aug 29, 2025
Barceló beach
We stayed at this resort for 5 days. We didn’t realize how far it is from Cancun and how close it is to tulum so if you do stay here I would recommend traveling to tulum airport to get here. The servers are nice and we got 2 reservations at the restaurants of the resort during our stay. The beach was clean and the resort wasn’t too crowded. I would stay here again but fly into tulum and bring more sunscreen. It was 50 usd there
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed