Resort Details
- Akeru Asian
Reservations are required.
Our resort has a place specializing in Asian cuisine, with a select menu based on typical oriental products. - Bars- Plaza Bar
- Beach Bar
- Swim-up Bar
- Lobby Bar
- Pool Bar
- Better Together Bar- Disco Bar - Burger Corner
Open from lunch and into early morning, this is our interpretation of fast food with an extensive selection of dishes you can enjoy all day on an informal and relaxed ambiance while dining in or taking out. Exquisite hamburgers, salads, burritos and snacks prepared with high quality products.
- KM Pizza
An innovative proposal where you will be able to taste all different kinds of pizzas made on a wood oven in a relaxed and fresh ambiance designed to enjoy fun memories with family and friends.
- Lobster House
Reservations are required.
A gastronomic experience, we have selected the best and freshest catch the Caribbean Sea has to offer and brought it to your table. An exclusive oceanfront ambiance and personalized service.
- Mylos
Savor Mediterranean cuisine prepared according to traditional recipes. Food available in the evenings.
No sleeveless t-shirts or sandals are allowed. It is also mandatory to wear long trousers.
- Orale Mexican
Our Mexican restaurant is a must to enjoy traditional Mexican food.
- Rodizio
Reservations are required.
The Rodizio restaurant offers the best selection of products to enjoy Brazilian cuisine.
- Steak House
Reservations are required
A la carte grilled meat specialties (supplements apply for some items).
- The Chef’s TableA la carte, dinner, available only to parties.
- Windows Buffet
The Windows Buffet at our hotel offers a wide variety of international products that adapt to the tastes of all our guests. Also characterized for organizing themed dinners.
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- Currency exchange†
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- Non-smoking rooms available†
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Copier†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach club available.
- Children's program, onsite
- Diving †Scuba lessons in the pool.
- Fishing †
- Gym
- Nightclubs †Kviar Disco
- Non-Motorized Water Sports †
- PoolThere are 5 swimming pools & 2 children's pools.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is a tennis court on-site.
- VolleyballThere are 2 beach courts.
- Golf †
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
2224 reviews
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Jul 15, 2025There are better options!!
I tried to give this hotel the benefit of the doubt. But all the complaints and negative reviews were true. I've been traveling to Punta Cana for years. This hotel is not worth the 4.1 star on trip advisor- at most maybe 3. The service was very slow- it took forever to get a drink, or even glass of water. The check in process was very disorganized and also long. Our room did not have hot water- we had to call daily to get someone to fix it. One night it rained and the ceiling was leaking. Our door did not even fully close and the walls were paper thin you could hear every little noise in the hallways. It was a nightmare. Restaurant bookings were very hard to make, we were lucky enough to make 2 reservations on the app. The bar drinks were poor. There are definitely better beaches in Punta Cana. Pools were nice and Buffet food was good with many options. One of the positives of this hotel was the entertainment- they always had something going on. Unless you are in the sun club I would not recommend going. There are definitely better options.
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Jul 15, 2025
RUN, do not stsy
Absolutely disgusting hotel. United cancelled our flight and put us there. First room smelled like someone smoked a ton in it. Toilet had stains as did the shower and floor. Room was depressing, outdated, unclean and overall gross. Doors didn’t lock properly unless slammed. Furniture was falling apart and in disrepair. The food was disgusting.
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Jul 15, 2025
American Airlines passengers should not accept this accommodation, if offered.
If American Airlines wants to put you here due to a flight cancelation, run somewhere else quickly. Our room stunk of mold and mildew, was in bad repair, sliding door would not lock and staff are hostile. Our room made us very sick, for days.
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Jul 15, 2025I would still vacation there. Was definitely worth the money. just needs more help in training the staff
Most of the experience was not Bad thanks to people like Marcos rep from UVC working there who was amazing. But the first room i received was full of mosquitoes and was dirty. The food if not being prepared for you right there and than at the buffet was cold if you didnt go to kaleidoscope to go eat. To book a reservation at the side restaurants is horrible. The cleaning lady for 3106 was horrible and never supplied the room with liquid soap or shampoo. The mosquitoes were only in the room in that first room when moved because of all the inconvenience lucky there was availability. The stay was much better. The buffet could get better with service. The fresh food was good. But to get drinks is occasionally hard.
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Jul 15, 2025Over all pleasant but if you look too carefully there are cracks haha
The first room stank but overall it was a pleasant experience and staff were nice and smiley. The kaleidoscope buffet was good but I’m not sure why we couldn’t reserve any restaurants. Also our ceiling leaked during the rain but they upgraded us to sunclub so it’s okay. The beach is beautiful but people harass you to sell stuff all day everyday.
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.
Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals).