$150 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 4 nights.
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Bagua
Enjoy a tropical breeze while taking in the views of the Caribe Hilton hotel's pool and sparkling Atlantic ocean from this San Juan bar. Cool off under a shady palm tree or umbrella, or with a refreshing pina colada at the swim-up bar.
- Caribar Rums and Light Tapas
The best craft cocktail bar in San Juan. Our exciting new destination bar, Caribar, the birthplace of the Piña Colada, offers crafted cocktails and tapas in an iconic setting with panoramic ocean view. Explore the evolution of the Piña Colada, from the original recipe that was created right here at the hotel in 1954 to variations created all around the world including our contemporary version, the Clear Colada. You can also sample a wide variety of other signature cocktails crafted with homemade syrups and infusions.
- Ice Cream and Cookies Co
Decadent ice cream, homemade waffle cones, David’s gourmet cookies, chocolates and candy by the pound.
- Mojito's Caribbean Fusion
The new Mojito's features a Caribbean concept open for brunch, lunch and dinner. It offers a warm personalized service, exciting food and drinks, and a vibrant setting that reflects a Tropical Flair and Puerto Rican hospitality.
- Morton's The Steakhouse
From the bar to the main dining area guests can relax at Morton's with breathtaking ocean views. The San Juan, Puerto Rico premier steakhouse location maintains the classic Morton's dining experience with an extensive award-winning wine collection, prime-aged beef, succulent seafood, signature steakhouse sides and decadent desserts.
- Nectar del Caribe
When it comes to high-quality San Juan restaurants, the place to go for breakfast is Néctar del Caribe Restaurant. There’s no better way to start your day than by indulging in a delectable breakfast buffet of fresh fruit, pastries, eggs and tropical breakfast cocktails while overlooking the crystal blue Atlantic Ocean.
- Room ServiceDine while you relax in the comfort of your own luxurious guest room! Caribe Hiltons room service menu offers spectacular cuisine for breakfast, lunch and dinner, late night dining, children's menu and even the Hilton Signature Eat Right Menu! Bon Appetit!
- Rustica Ristorante
Serving the savory Northern Italian cuisine with more than a dozen types of pasta, fresh daily prepared antipasto, meats, seafood and a large wine selection from famous vineyards from around the world, Rustica is one of Puerto Rico's best kept secrets. Open daily for lunch and dinner. Sundays open for few hours.
- Starbucks®
With wireless internet access, this informal San Juan restaurant attracts business people and Caribe Hilton hotel guests. For a late-morning snack, treat yourself to a mocha coconut Frappuccino and cinnamon roll. In the afternoon, recharge your batteries with a caffe mocha.
- Accessible facilities†
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Car rental desk†
- Children programs†
- Clothing store†
- Coin operated laundry†
- Concierge desk†
- †
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Car rental desk†
- Children programs†
- Clothing store†
- Coin operated laundry†
- Concierge desk†
- Elevators†
- Exercise gym†
- Laundry/Valet service†
- Luggage service†
- Multilingual staff†
- Playground†
- Pool†
- Room service†
- Safe deposit box†
- Spa†
- Tennis court†
- Tour/sightseeing desk†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool
- Children's program, onsite †Outdoor playground and game room.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere are 2 outdoor hot tubs.
- Non-Motorized Water Sports †Diving
Snorkeling
Kayaking - PoolThere are three pools on-site including an infinity pool, two additional pools, a kid's fountain pool and two whirlpools. This property has a swim-up bar.
- Spa †
- Steam bath †
- Tennis courtThere are 3 lit tennis courts on-site.
- Golf †Golf course located within 15 miles of the property.
- On-site EntertainmentDaily live music at hotel lobby
- Casino
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
1364 reviews
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Jun 10, 2025Birthday weekend!
Excellent 5 day stay, we have been looking to find our next winter vacation spot and after our visit here we think we found it. The hotel felt like a resort and all of the staff were amazing and friendly. The beach area felt very secluded and peaceful, the pool was fun and lively. We were made to feel right at home here. I want to shout out Patricia at the front desk for each time we visited the front desk for water or ask a question she always met us with a huge smile and addressed us by name. Those kind smiles and hello’s really make you feel welcome. Thank you Patricia for your kindness and helpfulness. We will be back for another stay! Highly recommended!!
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Jun 03, 2025A Disheartening Stay at the Caribe Hilton
A Disheartening Stay at the Caribe Hilton I don’t write reviews often, but I feel compelled to share our experience—less out of frustration and more in the hope that future travelers might make an informed decision. Upon arrival at the Caribe Hilton in Puerto Rico, it became immediately apparent that the hotel did not match the images portrayed online. The “ocean view” that had been a major draw for us was largely obstructed by an unsightly industrial roof. Inside, the living room felt sterile and dimly lit, resembling something closer to a cell than a place of leisure. The blinds were difficult to operate, letting in neither breeze nor light easily. Our troubles didn’t end there. The bathroom door was difficult to open and loud, an annoyance by day and a full-blown disruption by night, waking the entire family whenever it was used. The living room TV failed shortly after our arrival. After a two-hour wait, a kind maintenance worker arrived only to inform us that the connection was faulty and that we’d need to manually jiggle a wire at thr back of the tv if it happened again—hardly the seamless hospitality one expects from a Hilton property. By the next morning, I made my first formal complaint around 8 a.m. about the door. When we returned at 3 p.m., it remained untouched. We escalated our request, asking for it to be expedited. Hours later, at 6 p.m., we discovered that our refrigerator had stopped working. Still trying to salvage our day, we prepared for a quick shower—only to find out our shower didn’t work. NO HOT WATER AT ALL. Frustrated and exhausted, I called the front desk at 6:30 p.m. requesting that a manager visit our room immediately. I was assured one would. By 7:10 p.m., with no sign of anyone, I walked to the front desk myself to follow up. I also added that the front door to our room was sticking and loud. The manager offered little more than a vague promise that someone would “take a look.” So there we were—my entire family, wet from the pool, grimy from a day at the beach, no cold drinks, no shower, and no idea when help might arrive. We missed our evening plans waiting in vain. Eventually, maintenance came to inspect the room. The TV issue was disregarded entirely. He informed us the bathroom door would need to be removed the following day and shaved down and the hot water issue would be looked into—promising a follow up phone call. Only, once again, to be left waiting with no response. Despite the myriad of issues, the manager confirmed there was no other room available to move us to. Our front door was now sticking a lot also, maintenance informed us it would need new screws and they were unable to do that either at this time. Emotionally depleted, I gave up and went to bed early—only to be disturbed after 9 p.m. by housekeeping arriving to replace the broken refrigerator. This was not the relaxing, family-friendly vacation we had imagined. It was an endless series of maintenance issues, miscommunications, and unmet expectations. I understand no hotel is perfect, but the lack of responsiveness and accountability was deeply disappointing. I will add the daytime manager escalated our concerns on the 3rd day and brought solutions.
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Jun 02, 2025Snorkeling Worth It!
Made the mistake of choosing the Memorial Day weekend, and they were also hosting two proms and a wedding, so the first day was crazy. Our room was not ready at 6:00, though check-in was 4:00. However, Jose at the front desk was able to get us another room. That was one of the pros, the amazing staff at all levels--the lead housekeeper on the 5th floor thanked us for visiting every day, the bell hops, consierge, bartenders, lobby staff were all super helpful and friendly even during a busy holiday weekend. Cons: rooms are older, the restaurants on site are $$$ (better to go across street for breakfast), and the pool/beach area is tightly controlled so that you can't bring your own beverages or snacks. However, you are just a short cab or Uber to Old San Juan or Isle Verde for attractions and great meals. And the best part was the snorkeling. We brought our own ordered online for around $30, but they have rentals available. And it was like snorkeling in a giant fish aquarium! So many varieties of fish and protected by stone barriers, so you feel safe. Families with kids who are not on a tight budget would enjoy this resort. And this 57 and 58 year old couple did too.
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Jun 01, 2025
Amazing Trip
Always beautiful to return to Puerto Rico 🇵🇷, sun ☀️, amazing food, family and a fantastic hotel. The hotel is beautiful and clean but the adult pool bar area needs some work and attention, I know is difficult closing a pool area but is needed ASP. The best asset is the staff, Beni, Wanda, Marcos and Roberto, amazing friendly bartenders. My luggage was delayed and Roberto was awesome on sharing his sunblock, this is going the extra mile. Until next time.
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May 24, 2025
Great customer service
Lovely stay at the Caribe Hilton. I’d like to recognize 4 associates who went above and beyond to offer excellent customer service. Omar from maintenance , Mildred from the front reception desk, Francesca from housekeeping, and Jody from the bell stand. I really appreciate the outstanding service from each staff person.
- AdvisoryA mandatory $50.00 PLUS TAX per room per night Resort Charge is payable by hotel guest directly to hotel. Charge amount is subject to change. Daily Resort Charge includes: Guest internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities & activities; 20% off spa and other discounts.
- Check in: 4:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.Resort fee inclusion : • Basic Wi-Fi access in your guest room and public areas
• Fitness Center access (open daily 6:00AM until 10:00PM)
• 20% discount on daily selected services at Zen Spa Océano (subject to availability and cannot be used
with any other discounts or offers.)
• 10% discount on purchases of $150+ at designated outlets(Zen Spa Océano)
• Complimentary Piña Colada tasting at Bagua from 12:00PM to 12:30PM daily
• One hour access at the Olympian sponsored Monica Puig
tennis court (Reservations required)
• Exclusive beach access, including beach chairs, towels and umbrellas
• Comprehensive daily resort activities (reservations may
be required)
• Receive one free cookie at Ice Cream & Cookie Co. or Ice Cream Bar with the purchase of a double scoop cup
• In-room local Puerto Rican coffee & herbal tea
• Unlimited local and toll-free calls
- Pet policy : Pets Not Allowed