Resort Details
- The IguanaCasa Kimberly creates memorable upscale international meals at The Iguana resturant the hotels highly regarded A superbly elegant and scenic experience The Iguana Restaurant is open to hotel guests and the public for dinner and a seasonal Sunday brunch both by reservation only.
- 24-hour room service†
- 24-hour security
- Accessible facilities
- Air conditioning
- Airline desk†
- Bell staff/porter†
- Breakfast served in restaurant†
- Cocktail lounge†
- Concierge desk†
- Continental breakfast†
- 24-hour room service†
- 24-hour security
- Wheelchairs available
- Air conditioning
- Airline desk†
- Bell staff/porter†
- Breakfast served in restaurant†
- Cocktail lounge†
- Concierge desk†
- Continental breakfast†
- Dinner served in restaurant†
- Doctor on call†
- Early check-in†
- Fire safety compliant
- Front desk
- Full service housekeeping
- Hair dryer
- High speed internet access†
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Interior corridors
- Internet services†
- Ironing board
- Late check-out available†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms†
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed
- Phone services†
- Photocopy center†
- Pool
- Public area air conditioned
- Restaurant
- Room service†
- Safe deposit box
- 2nd lock on guest doors
Audible alarm smoke detectors in guest rooms
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Doctor on call
Emergency evacuation plan
Emergency exit maps
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire extinguishers
Fire extinguishers in hallways
First aid available
Hotel has fire safety measures in place but does not meet a national fire safety standard
Room windows open
Safety chains on guest doors
Security
Security 24 hours/day
Sprinklers in guest rooms
Staff trained in CPR
Staff trained in first aid
U.S. Fire Safety compliant
Ventilated stair wells
Viewports in guest room doors
Well lighted exit signs - Spa
- Tour/sightseeing desk†
- Turndown service†
- Wakeup service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Copier†
- High Speed Internet Connection†
- Network/Internet Printing Available†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Outdoor pool †
- Pool †
- Spa †
- Restaurants
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
-
Horrible experience totally ruined by the so called GM. Juanita Gutierrez Ocegueda
So, I just want to share an “experience”…..I won’t go into all the detail as it would end up an “essay”……I booked a table for dinner some months back at “Casa Kimberly”. We dined there last year and were captivated by the historical significance of the property. When I booked, I asked for a balcony side table if they could. They have a first come first seated policy, even if you make a reservation, however, I asked because, why not. Last week before we even arrived in PV, “on a whim” I booked a room to stay for the night, a surprise for my partner. I once again reached out about our dinner request and was told, no problem sir, you’re an in-house guest. They only have 9 rooms total. At check-in, another impulse, we upgraded to the “Liz Taylor” suite. Mind blowingly gorgeous & $,$$$ but hey, the history. Once again confirmed my request for our dinning table. Once again, of course Sir. So we arrive 5mins early for our dinner to be shown the last table at the very back of the restaurant. Umm…..this did not sit well with me. To keep it short I went down and spoke with the GM of the place to be told, so what, you get what your given!! This 🤬 set me off my nut, I absolutely let this women have it in no uncertain terms……30 minutes later the host of the restaurant had a table, as asked, ready……the night was ruined, I was livid to have been treated with utter contempt by this obviously incompetent manager who could not of cared less….and, it’s not over yet. The rest of the staff and the service was wonderful throughout the whole stay. This one manager just ruined the whole experience. I am not sure I would ever go back and i certainly would not recommend this place to anyone ever again. So research after, should have done before….same GM mentioned in previous reviews by the way….. Check out this review of C
-
Classy
This is an incredible restaurant and hôtel. We were there for dinner and it did not disappoint. Service location and food were worth every cent. If you want a higher end experience in PV well this is it. Make sure to walk around and enjoy the magical atmosphere.
-
Best personalized hotel with VIP experience
Best hotel, restaurant, and service. Stay at least a couple times a year (Cleopatra for us!). Butler service experience. Love the spa! Have always had pool to ourselves and even keep our floats and noodles on site for our return trip! Already looking forward to our next stay! They have even arranged van service pick up from airport for incoming family to transport to the Marriott-something that the Marriott would not do! Can’t give enough praise!
-
Disrespectful and incompetent
Rude staff. Jorge in the restaurant was incredibly disrespectful when staff failed to inform me of certain policies while making the reservation and then failed to send the info that was promised. Have celebrated several special occasions at their restaurant in the past but never again.
-
Exorbitant Fees and Rude Management Spoil Departure at Casa Kimberly
My friend and I recently had a very disappointing experience at Casa Kimberly. We were granted a late checkout until 1 PM, but when we returned to our room at 1:15 PM to quickly shower before our long flight, we were shocked by the response. The General Manager, Juanita Gutierrez, who claimed to be the owner, demanded an additional $300 for just 15 minutes past our checkout time. Juanita was extremely inflexible and rude during our interaction. Despite our situation and the short duration we needed, she was adamant about the excessive fee. This behavior seemed more like a tactic to squeeze extra money from guests rather than genuine hotel management. Unfortunately, this incident has completely altered our view of Casa Kimberly, a place we once enjoyed. We strongly advise caution with this hotel’s management, especially for those who might face similar last-minute travel dilemmas. Denise was a wonderful concierge.
- Check in: 3:00 PM
- Check out: 11:00 AM
- General policies: Not allowed for kids under 15 years old.
- Pet policy : Pets Allowed: Pets must stay with their owners Pets should not be left alone without supervision in rooms It is not allowed for them to swim in pools