Resort Details
- Various Lounges/Bars1 pool bar overlooking the ocean
- Various Restaurants"La Terraza".- D´Luxe Breakfast buffet ONLY
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children welcome
- Concierge desk
- Elevators
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children welcome
- Concierge desk
- Elevators
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Pool
- Restaurant†
- Room service†
- Room service - limited hours†
- Safe deposit box
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access
- Please contact the hotel for additional information.
† Fees may apply
- PoolThere is 1 pool on site.
- Beach
- Golf †Golf Course located within 5 Miles of Property.
- Other Local AttractionsChankabaab National park-Good for snorkeling and learning about all Mexican cultures.
Punta Sur Ecological reserve. You can observe freedom animals surrounding the main entrance and learn about marine life.
San Gervacio Ruins - Samples of vestiges of the Mayan Culture.
El cedral - Small agricultural & farming town, famous for its traditional festivities in May honoring La Cruz de Saba... with religious motives
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
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Best hotel on Cozumel.
Excellent experience as always. Long time customer. Rooms spacious, comfortable, great A/C. Complimentary breakfast outstanding. 5 Stars to Monica for great smile, charming personality and going out of her way to offer recommendations and advise.
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It’s a pretty good hotel
Stayed here for a night while in Cozumel and I can say the location is great. Right next to the water off the main street and close to the local airport. Restaurants and shopping all walking distance. Breakfast included which was quite good and the room is ok. Staff are friendly and helpful so it was a nice stay here. Definitely better than most hotels in the USA and Canada which are expensive and terrible.
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Know b4 u go
Booked through my cc company using points and requested/reserves an ocean view but when we arrived we had a city view for 150+ per night we wanted ocean not a dumpster on a side street. Room was cool and clean and tv was in all Spanish but I was able to fix it to English once I played with remote. Water is purified which is a wonderful plus step into tub with grab bar with worlds worse shower head. Safe never worked correctly and noise made it so we had to sleep with tv on to drown It out. Internet is weak but it will get u by . Staff was great. Bathroom did not have wash clothes at all so note: bring ur own. Minimal plugs so bring an extender to charge earbuds, phones and watches breakfast is on 2 nd floor and it’s great so we got lucky with a 2 nd floor Room. Escalate was broke the day we arrived (super fun navigating that one and very little street parking if u rent a car but taxis r everywhere staff helps with ice but not well thought out as far as location All in all I probably would stay again but would call to make double sure I was getting what I paid for and not settle.
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Getaway
The staff are amazing, Cyntia in breakfast area took amazing care of us and Anibal the cleaning man kept the lobby spotless and was very helpful. Amazing location near the ferry. The chefs cooking our breakfast also deserve a shout-out unfortunately we didn't get their names. Overall very good experience!
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Outstanding hotel Service but Wifi very poor.
The service and hotel are outstanding for the price. Wifi is a different story. It is unreliable and goes in and out constantly. It is too weak. I was here for 28 days. The breakfast is 5 star. The hotel is clean and all staff are very friendly and helpful. Location is excellent and close to the airport.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe hotel charges a Staff fee and a Maid fee. The amounts are as follows: $3.00 per person, per stay for the Staff fee and a $2.50 per room, per night for the Maid fee. Both are payable directly to the hotel by the guest.
- AdvisoryThe Municipal Government of Los Cabos Environmental Sanitation Tax of a minimum 79.19 Mexican Pesos(approx. $3.87 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed