Hotel Promotions
Includes Resort Credit.
Guests will receive $200 resort credit ( 4 x $20 coupons for spa, 2 x $15 coupon for Romantic Dinner (not combinable for same service) 3 x $15 coupons for Special Cuts and Lobster in specialty restaurants (not combinable for same service) , 
 1 x $45 coupon for room upgrade).
Spa coupons are not combinable for same service, only one coupon can be used at a time.
Important Information: Resort credit is not accumulable, not transferable, and no cash back. Valid for stays of 4+ nights. Additional information will be available at check in.
Applicable Dates:
Booking Dates: 15 Apr 2025 to 31 Jul 2025
Travel Dates: 15 Apr 2025 to 31 Mar 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Amenities
Guests celebrating their honeymoon with us will receive a complimentary bottle of sparkling wine and special decoration in the bedroom upon arrival, plus a Welcome letter.

Important information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Marriage Certificate must be present at the arrival with a maximum validity of 45 days after the wedding date.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests from Crown Paradise Golden are allowed to enjoy services at Crown Paradise Club, located next to the hotel.

• Hotel facilities
• 3 meals from open restaurants
• Unlimited domestic and selected imported drinks
• Daily activities
• A la carte dining with previous reservations

Important information: Additional information will be provided by the hotel at check-in. Restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following amenities:

• 4 a-la-carte restaurants and optional buffet breakfast
• 5 bars 
• 2 Snack bars
• Unlimited domestic and selected imported drinks
• Disco Nitro with drinks included until 2am
• Live entertainment, night shows, and interactive games some nights during the week at Club Nitro
• Daily activities: aqua-aerobics, water polo, spinning bicycles, yoga, ping-pong, tennis, volleyball, basketball, bingo, pool table, table games
• Gym
• 2 clay tennis courts and one multi-use court
• Free Wi-Fi service
• All hotel taxes and gratuities

Important information: Additional information will be provided by the hotel at check-in. Some restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 13 Jun 2023 to 19 Dec 2026
Travel Dates: 22 Dec 2023 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bellavista Cafeteria

    International buffet. Open for breakfast, lunch and dinner. Dress Code:  Resort Casual

  • Los Gallos

    A la carte authentic Mexican cuisine.  Open for dinner.  Dress Code:  Resort Casual

  • Paradise
    A la carte Mediterranean cuisine.  Open for dinner.  Reservations required.  Dress code:  Resort Elegant
  • Salvadors
    A la carte Gourmet Cuisine.  Open for dinner. Dress Code: Resort Elegant.
  • The Breeze
    This restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
  • The Grill
    Grill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
  • The Pool Bar
    Offering a wide variety of cocktails, wine & beer.
  • The Pub
    Main bar offering assorted domestic and a selection of imported premium brands
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
    Parasailing
    Water Skiing
    Banana boat rides, this is a third party company located on the beach.
  • Non-Motorized Water Sports
  • Outdoor pool
  • Pool
  • Spa †
  • Tennis court
  • Volleyball
Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Musical & dance Shows
    Contests & Games
Off-Site Attraction
  • Puerto Vallarta downtown
  • Jungle Tours
  • Swim with Dolphins
  • Other Local Attractions
    Boat cruises to local fishing villages ($)
    ATV tours ($)
    horse back riding tours ($)
    City tours ($)
    Fishing tours ($)
    prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8760 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Very disappointing experience

    From the beginning, it all went wrong: My room did not have any air conditioner, and the bed was on the bed, though I couldn’t even climb on it So I got a room changed and that room did not have any air conditioner and no phone either. It didn’t work. Many nights, I had hotel guests, drunk under my windows and the wee hours in the morning, screaming and singing … I tried all four restaurants possible on these premises and next-door and you never single Restaurant. The food was very mediocre. And of course I chose the wrong season because mid June is horrible, hot and humid and nowhere to go in the whole hotel to cool off anyway I will never go back

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst all inclusive I have ever stayed at !!!

    There’s no escaping the 30 C heat. The AC in the bedrooms are all set to 18 C. The first room only went down to 28 C. They put us in the newer tower where the AC only went down to 25.5 C… unbearable, sweat pouring off our bodies, no sleep. Then theres’the pools. Raggeaton music blaring soooo loud at each end, ea ch bar, each restaraunr, each beach bar, no escape from the pounding base, so annoying. Rey old paint peeling off walls, be warned, DO NOT GO HERE !!!!!!

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Skip this hotel. Not a 4 or 5 star as they claimed

    Not worth it. Waste of vacation. 2 star hotel at best. There are better hotels elsewhere. READ MY LIPS. SKIP THIS HOTEL.

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    We had a good time, but eh🤷🏻‍♀️

    Checkin: there was only one person checking everyone in and we waited in line for almost 45 minutes (we only had 3 people ahead of us) Room: we booked a crown plus suite because it was a nicer, newly renovated room. The description says it will either be “ocean front or partial ocean view”. PARTIAL was the key word there. For a resort on the beach, we were still very far from the ocean and could barely see it over the other buildings, so the description was misleading. The room was nice although the bed wasn’t super comfortable! Restaurant food: it was easy to make reservations and they were always available. the Mexican restaurant was the only one I would have gone back to. However, one night, we ordered “prime rib” from the special menu and the steak was so poorly cooked. It was like someone cooked it in a pan full of oil, and it was an off gray color…not what you expect from a nice cut. This happened at both the Mediterranean restaurant and the international one. The salads were bad, the yellowtail at the Japanese place was bland….i could go on. It’s sad, but I usually only liked one dish at each restaurant (out of 4 courses). Part of the reason I picked this resort was because it had more of a variety in restaurants, but the quality of the food and ingenuity of the dishes at the restaurants was not there for me. That said, I liked the buffet and the fresh fruit was amazing. Pool: there were fun activities and the people and entertainment were so fun and lively! I loved being in the adults-only section. We always found spots at the pool, but there were plenty at the beach too. Beach: the beach is clean and there are fun activities you can easily book impromptu there too (massages, fishing, sailing, excursions, etc.) Gym: this gym is completely falling apart. My husband and I worked out every day and I had to compete for the ONE working treadmill. The other two were broken and the third looks close to breaking as well. The cable machines are either broken or close to breaking too. We were able to get good workouts with some creativity, but it would have been nice to have access to equipment that isn’t broken! We even got scratched and bled from cable wire that was showing… staff: overall, very friendly! Everyone was so nice, and each restaurant employee was very attentive! Location: it is super convenient and only 10 minutes from the airport. Very handy for a quick trip! My reason for not wanting to recommend to friends: the restaurant food was not good

    Jun 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation Getaway

    Our trip to Golden Crown was in May/June 2025, we usually stay 2 weeks. The weather this time was beautiful, we have been coming at this time for several years now. The people at the hotel are very helpful when you need something. Unfortunately this time I was served some food that did not agree with me. All the managers at the restaurants went out of their way to make sure I was ok with the food choices for the remainder of the trip. The concierge Mario Zamudio took over & made sure I was satisfied with our arrangements for the balance of our vacation. He met with us several times to make sure we were still enjoying the hotel. All hotels should have someone who is as thoughtful & kind as Mario, he was great! We hope to see all the wonderful people at Crown in December. C & M St Louis MO USA

    Jun 13, 2025
Hotel advisories
  • AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
  • AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • Minimum guest age: 18
  • General policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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