Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.
Location
Riviera Maya - BeachProperty information
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Resort details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer ratings & reviews
TripAdvisor traveler rating
16984 reviews
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Oct 02, 2024Miguel hibachi show! Excellent!
Went to Spice restaurant and Miguel Jorge provided a very good show and service. Miguel was very entertaining and polite. Jorge made sure we were served continuously. Miguel cooked very well and loved every second of the show. The food was amazing. Overall 10/10 experience.
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Oct 02, 2024
Miguel was an amazing chef!
Miguel was great at the Spice restaurant! Food was amazing and Miguel was a fantastic chef! Very entertaining and funny! Seeing the food cooked live and his trucks with the knifes was brilliant. We would highly recommend the visit when here
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Oct 02, 2024
Great time even with the tropical storm.
Not long back from ten nights at this place and thoroughly enjoyed it. Good sized rooms with whirlpool bath, walk-in shower, and two sinks. King sized bed and sitting area. Fridge filled every couple of days. Cleaning staff were so helpful when we wanted clean towels etc. The restaurants were all very good, but we especially like Spice and Tamarind. Plenty of pools and bars, and the beach was right on the doorstep. Have to say the staff at the lobby bar were exceptional, especially Francisco who went out of his way to try and get me the football on that I wanted, and always had a drink ready for me. Even came round the bar to see goodbye on the morning we left. Thanks to all for such a good time. Love from Glasgow x
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Oct 02, 2024Leaves some to be desired
It all depends on what you're in to. If you're looking for a boozy poolside experience this is for you But if you're wanting a quiet get away to enjoy nature this isn't it. Staff are nice - and the place is beautiful But the food just isn't good - my husband will basically eat and enjoy anything and even He didn't like the food.
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Oct 02, 2024
Great restaurants, great preferred club pool
Our experience at Dreams Jade was lovely. Everyone we encountered at the resort was incredible and attentive. Specifically, Omar and Noe from the preferred pool bar were extremely attentive and friendly and gave amazing service as well as Emilio and Ramone. We also really appreciated Jorge, the waiter at Spice, for his cheery attitude and excellent service. Miguel was our chef for the teppanyaki table and he put on an amazing show and made great food! Housekeeping also does an incredible job. We only had one issue during our entire stay when our toilet wasn't working, but maintenance was incredibly quick to respond and fix it. We felt very welcomed and cared for during our entire stay and would definitely come back!