Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.
Free Perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025;25 Apr 2025 to 31 Dec 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025;01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room: 50% off romantic dinner, one day bali bed rental, and more.
Free Perks Inclusions:
  • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).
  • Complimentary Bali Bed rental for 1 day ( per room/per stay) 
  • 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages


Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.

All Preferred Club suites offer the following additional amenities and services: 

•Personalized check-in and check-out with concierge service 

•Preferred status and amenities 

•Private Preferred Club Lounge 

•Upgraded mini-bar service and bath amenities 

•Plush bathrobes, slippers and a pillow menu 

•Complimentary computer access in the Preferred Club Lounge 

•Daily continental breakfast service, afternoon hot & cold hor d’oeuvres, exquisite desserts & fine liquors in the lounge 

•Complimentary newspaper in room every day (English and Spanish) 


** Added value’s are not combinable with same added value’s of other promotions. 

Applicable Dates:
Booking Dates: 26 Nov 2021 to 31 Dec 2050
Travel Dates: 26 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay. 

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. 

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer. 

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.


Applicable Dates:
Booking Dates: 19 Jun 2020 to 31 Dec 2050
Travel Dates: 19 Jun 2020 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

UNLIMITED - LUXURY® INCLUSIONS

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities


Applicable Dates:
Booking Dates: 17 Jun 2018 to 31 Dec 2050
Travel Dates: 17 Jun 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grill
    Grilled favorites and delicious, quick bites are available for guests. 
  • Coco Café
    The Coco Café offers premium Coffee & deli snacks to guests seeking a quick, casual top-up during the day. 
  • El Patio
    Sample a wide variety of mouth-watering Mexican cuisine at El Patio. 
  • Gohan
  • Himitsu
    Pan-Asian cuisine is on full display at this popular restaurant. 
  • L’Etoile
  • Oceana
    Ocean prides itself on offering the best, freshest seafood to guests. 
  • Pizzeria
  • Portofino
    Portofino offers authentic Italian gourmet dining for adult guests. 
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Seaside Grill
    The Seaside Grill offers tropical cocktails & grilled specialties for guests seeking a sample of local flavors and customs. 
  • Various Bars / Lounges
    - Desires
    - Manatees
    - Preferred Club Bar
    - Pool Bar
    - Rendezvous
    - Revive
    - Sugar Reef
    - Tortuga
  • World Café
    You'll be begging to come back for more after sampling the delicious culinary delights presented in this one-of-a-kind international buffet.
On-Site Amenities
  • Accessible facilities†
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Business center†
  • Car rental desk†
  • Child programs†
  • Complimentary wireless internet
  • Currency exchange†
  • Laundry/Valet service†
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Business center†
  • Car rental desk†
  • Child programs†
  • Complimentary wireless internet
  • Currency exchange†
  • Laundry/Valet service†
  • Lounges/bars†
  • Medical Facilities Service†
  • Pool†
  • Room service†
  • Spa†
  • Tour/sightseeing desk†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool †
  • Fitness center on-site †
  • Non-Motorized Water Sports †
  • Pool
    Preferred Club Pool
  • Teen programs †

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7881 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Nice stay!

    Overall stay was good. The resort is beautiful, I don’t like that the beach is public. The staff were very friendly and helpful. There’s no distinction between preferred and non preferred guests. The food in the restaurants was delicious, I wish the buffet had non pork options. This is the last month for the resort as it’s being bought out.

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good

    Overall the resort is nice, unless you’re a preferred guess you will not get any premium beverages. The lighting around the resort is poor and was a security concern. Also the rooms in building 3 need to be upgraded. The pools were very nice and relaxing but limited activities. If you are looking to book excursions, this is not the resort for you, everything is over an hour away. If you’re looking for a nice relaxing vacation with family, this is the place to stay, but if you’re looking for excursions and more of a busy environment, you may want to consider another resort. Most of the restaurants were good especially the Asian cuisine, the buffet is small and has limited selections. The Oceana restaurant by the pool was also great.

    Jun 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It Was A Dream

    The all inclusive was a first for me and will be my go to from now on if available. The monkeys were a joy to watch outside on the balcony. Everything is very clean. The staff around the entire property were very accommodating. The beach was very nice. I shopped on the beach and got a massage all while relaxing and being catered to with refreshments. The party on the beach with our personal chef/staff was beautifully done. The steak with all the fixings was fantastic all while hearing the waves from the beach. Everyone enjoyed it. It was a dream.

    Jun 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Don’t hesitate-book!

    Currently here and enjoying the experience. Great vibe, very relaxing, and lots to do. I especially loved yoga on the beach in the morning. The rooms are great. There is entertainment with the monkeys in the morning on our deck. The staff are friendly and very helpful. We met people from all over the world. 10/10

    Jun 03, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Relaxing Vacay

    The resort is clean and the staff is attentive, however staff was limited. Mattresses are super soft and saggy. Food is filling but not satisfying. Pools are clean and maintained but tile surrounding the pools are quite slick causes multiple falls.

    Jun 02, 2025
Hotel advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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