Dreams Macao Beach Punta Cana - All Inclusive

Customer ratings & reviews

TripAdvisor Traveler Rating

9561 reviews

• 

  Yes

  I visited this hotel with my daughter and friends. We were here for a total of 8 days. According to the reviews, I had high expectations from the hotel complex. And how did it all turn out? The welcome and reception were absolutely fine. Everything turned out as it should. As for the room, it was always tidy, but some parts needed to be repaired. For example, bubbles in the wood from the table, the air conditioning was growling at higher speeds. Sometimes damaged plaster. But in general I can say that the room was not top, but it was good. What disappointed me in the room was the minibar. I had to insist every day that the minibar be replenished. And it even happened to me that beer was stolen from the minibar. I know, because I don't drink beer 😊. I reported all these issues to the reception. Unfortunately, I did not receive any feedback. The beach, pools and water slide were very well prepared and I have no complaints. The food and drinks were very good, but not the best. The main restaurant was great and probably the best. The other restaurants were disappointing for us. Mainly Asian, Italian. These restaurants simply can't do it. The seafood restaurant is also very good. The staff was very friendly and helpful. What we didn't like at all was that if you wanted to sleep, you simply couldn't. The music throughout the area played long into the night, even at 11 pm. That's a big mistake. In general, I rate this hotel at 80%. And I would focus on the volume of entertainment at night, repairs to details in the rooms, and I would probably cancel the restaurants that can't do it. I would definitely return to the hotel.

  Oct 02, 2025
• 

  Read the small print ….

  i will start with the positives, the staff are mostly great. Coco cafe which is open 24 hrs a day is a must on an afternoon for coffee and cake and the girls in there were fantastic. Bordeaux which is a french restaurant was amazing food and stood out over all of the others . Now for the negatives, this hotel group is set up for americans who want a timeshare holiday 4 to 5 times a year. When we were looking to book our holiday, we took particular notice of the amount of restaurants and pools each individual hotel had so we had plenty of places to entertain us day and night. This one states 8 restaurants and 4-5. pools. Not at any time throughout the 10 days we were there, did we have access to choose between all 8 restaurants as we were lucky if we had the choice of 2 or 3 . Some nights we only had the choice between oceana and the world buffet. Oceana being a fish only restaurant meant we only had the buffet which over a period of your holiday you do tend to eat there often . The only time they opened a few more restaurants were at weekends when they were busier with showing the americans around and wanted to make a good impression. As for the pools, out of the 4-5 pools they say you have a choice from , you don’t unless you pay an extra 700 dollars when you first arrive at reception to be a preferred guest. After paying over £3000 for 2 people, why would anyone want to pay roughly an extra £600 to use facilities that you thought you had access to already. The main pool is very loud and unfortunately if you want a quiet sunbathe and relax by the pool , isn’t a place you’re going to get it. We also booked a pool view room , which when we arrived, realised they meant the KIDS pool which is ok if you are with your children . Also please do dead lock your door on your room as we had staff just walk in with us in the bath and shower for no reason . We also found that the towel lady would knock your door around 10.30 to offer you clean towels , and if you’re in bed already is the last thing you want to be getting back out of bed for . The TUI rep wasn’t much use and just said that most of these issues were covered in the small print and there wasn’t much she could do apart from get us to right our concerns down and she would have it put on record back in the uk . We just didn’t feel this was good enough….. The beach there is a quiet haven to spend your days and obviously with all beaches in these places have dogs that live on them . Being animal lovers , we looked after 3 dogs that used to be there every day by giving them food and water. They were fussed by a lot of the people who also sunbathed there but one member of staff used to kick out at them , trying to scare them off. I took a dislike to this as these dogs were no trouble to anyone and subsequently got this guy by the scruff of his neck and told him straight to leave them alone or else. These animals might not have homes to goto but they are just like you and i and need the basics ( food and water) . If it was easy to do, i would have bought all 3 back home to give them a proper place to live in . So to summarise our experience, before booking this hotel, look elsewhere as we stayed at LIVE AQUA 2 years previous and had a much better experience .

  Oct 01, 2025
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  Wedding/ Birthday

  It was an amazing experience for traveling out of the country for the first time. I will definitely come back and do more activities.

  Sep 30, 2025
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  Destination wedding at Dreams Macao Beach-SUCCESS

  Dreams Macao Beach is a fantastic resort for families. There are great options for restaurants and I highly recommend getting Preferred Club service. We had a Preferred Club Jr. Suite Ocean View and could see the ocean from our balcony-BEAUTIFUL! I would definitely return to this resort in the future. We went to the resort for a destination wedding. The wedding department, culinary department and the grounds staff did a wonderful job with everything!

  Sep 30, 2025
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  Resort Fall Short for Wife's Birthday

  The storms caused my room to nearly flood two nights in a row. It wasn't until the second night that I was offered a room change. No one at the front desk answered the second evening so after 5 minutes of ringing, I went to the desk. The doorstop in the room was literally a screw in the floor that my wife discovered by kicking it.

  Sep 30, 2025