Property Location: Located in Punta Cana, Eden Roc Cap Cana is by the ocean, a 3-minute drive from Punta Espada Golf Course and 7 minutes from Hoyo Azul. This beach resort is 2.7 mi (4.3 km) from Los Establos Cap Cana and 2.7 mi (4.3 km) from Scape Park.
Rooms: Treat yourself to a stay in one of the 65 individually decorated guestrooms, featuring private pools and indoor private spa tubs. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. 42-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining: Enjoy Mediterranean cuisine at Mediterraneo, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Business, Other Amenities: Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
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Resort details
General policies & fine print
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashCashless transactions are availableSafety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Special Checkin Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Know before you go: Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.
Optional Fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Customer ratings & reviews
TripAdvisor traveler rating
2063 reviews
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Dec 09, 2024A great vacation
We just spend a week at the resort and it was an amazing time. We went for the beach and the relaxation and it did not disappoint. While it's not a beach to take long walks on (or even short ones), it is beautiful and the ocean is amazing. In speaking with some of the managers there, they noted how the owners want the beach to be a place just to relax - so there are no activities such as jet skis out in the ocean or even paddle boards. We certainly appreciated that. We stayed in a one room villa and it was very nice and well appointed and the outside private pool (more than a plunge pool) was amazing. The three restaurants on site were very good for dinner and lunch at the beach is standard beach fare amped up just a little. The staff works hard and it shows. Special call outs to Wilson at the beach who always made sure our Presidente was very cold and for bringing great energy to his job. And to Daniel at breakfast who made every morning that much better. Lena in the spa gave a great massage. If you're looking for a higher-end resort to just unwind and relax this is a great place.
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Dec 09, 2024
Memorable Anniversary Vacation!
We had a wonderful stay at Eden Roc Cap Cana! The beach was top notchb and the resort was beautiful! We were under the wonderful direction/ guidance of Orlando during our stay! We lounged on the beach and had great service from Gustovo & Wilson! We took a fantastic Sushi/Cevechi cooking class led by Chef Luis and accompanied by Milton! The food was amazing at each restaurant where we had great service from everyone including Clara, Milton, Yonnathon! Thank you Eden Roc and all those who work their to make it a wonderful anniversary trip that my wife and I will never forget!
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Dec 03, 2024
Great experience
Service here is amazing! My favorite waiter Wilson made our stay wonderful! Always happy and effective the staff here are above and beyond. Teury is also one of the best waiters in the towel area! Food is amazing, I highly recommend this hotel is worthy the price, good quality people, food and service
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Dec 02, 2024Beautiful but terrible service
Beautiful golf course and beach but the service and food is terrible . This is our third trip to the resort. The second one this year and they are perpetually worse each time. So this will be our last visit. We are going to check out the new Saint Regis that is opening in April or May that is next to the golf course Punta Espada as well And will be new
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Dec 02, 2024Terrible trip
Well it started off fine but to say that it continued as such would be a gross fabrication. The first day our ocean front suite had a massive ceiling leak in the AC condensate drain lines. Being tin the construction and development business I know what it was and this is and should always be a routine maintenace chance whether in a hotel or rental apartment building which they never checked so it poured water down into the suite. Then to top it off there was not hot water. So they moved us to what’s they tried to say was an upgraded private bungalow. It was nothing more than a thatched roof shack away from our 30 member family vacation. And then gave us a golf cart where the front axle was falling off. Then to add insult to injury we went for a mediocre dinner only to return to a “SHACK” where the lights would not turn off to go to sleep and kept flashing on and off all night so to say we never slept was a harsh reality. They finally fixed our original suite and we moved now for the second time back. Did they offer us any compensation for this disaster??? NO>>>> they simply credited us the first nights stay, REALY????? For an alleged 5 star resort they need to lear more about customer satisfaction and doing the right thing. Well to understand we spent a small fortune eating all meals there at the hotel tipping generously, but yet they had one more almost tragic event in store for us. While they asked us all if we have any food allergies which some did, my nephew specifically filled out a form in advance telling them that he had a severe NUT allergy. So when he went to get some chocolate ice cream by the pool he even went one step further since his wife is a medical doctor, to ask again if the ice cream had any nuts they in front of witnesses said NO!!!! Well guess what it did and went into a sever allergic reaction which his medical doctor luckily carries epinephrine with her for him. So after the treatment and a few hours of recovery he was back among us. All in all there is a St Regis being built next door and i can only hope that it is of higher quality and more customer concern as this hotel I will never return to ever. By the way it is unfortunate since its. A nice setting but the hotel is howling its age and there is deferred maintenace everywhere including the steel support beams for the balconies that appear to be delaminating. They need to shut it down and rehab it.