Hotel Promotions
Honeymoon, Anniversary, Birthday Amenity
Guests celebrating their honeymoon, anniversary, or birthday with us will receive a complimentary detail.

To receive this offer, please email reservations before arrival at: rsv@hotelcoz.com.

Important Information:  Additional information or proof may be required.
Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner buffet or a la carte from 7am-10pm. Dinner a la carte at the specialty restaurant from 5pm-10pm.
• Snacks from 11:00 a.m. – 6:00 p.m.
• Unlimited Domestic and International brands from 7:00 a.m. – 11:00 p.m.
• Activities:  kayaks, snorkel, diving lessons at the swimming pool, bicycles, Aqua Aerobics, beach volleyball
• Kids Club for ages 5-11 starting at 9:00 a.m., ending at 5:00 p.m.

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 02 May 2024 to 25 Dec 2026
Travel Dates: 02 May 2024 to 25 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • 1 Bar

    The bar closed at 10 PM nightly.

     

     

  • 1 Restaurant
  • Room Service

    Room Service is available for the Ocean View room categories and the Sky Ocean View room categories.

On-Site Amenities
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    Daily activities for kids age 5 to 12-years-old at the Kids Club. The kid’s activity program is professionally staffed for maximum fun and peace of mind.
  • Direct access to a beach
  • Golf location (onsite/nearby) †
    There is an 18-holes course.
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Snorkeling lessons and tour (no boat)
    Scuba diving introductory lessons
    Bike tour
    Kayaking (1 hour)
    Snorkeling equipment (1 hour)
    Mini golf
    Aerobics
  • Pool
    There are 3 pools on-site. One covered and 2 outdoor swimming pools.
  • Tennis court
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Other Local Attractions
    The island's scattered, crumbling ruins are testimony to Cozumel's role as a Mayan ceremonial and commercial center. Most ruins are small, low-to-the-ground square buildings (don't expect giant pyramids).

    Fury Catamarans, Glass bottom boat tours, The Sub Sea Explorer, Jungle Safari Jeep Tours, Horseback riding, Atlantis Submarines.

† Fees may apply

Guest Reviews

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 7621 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    muy bueno

    Staff was very hospitable. Food and view was awesome. The beach was absolutely beautiful. Very relaxing and definitely recommend. Santiago, Paulino, Jaime, Manuel were super sweet to us. They helped me organize the romantic dinner on the beach for my boyfriends birthday. Turned out spectacular.

    Jun 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Scuba diving trip

    The hotel and staff were very nice and the food at the inside dinner restaurant, which you have to make a reservation for. It was excellent, and the outside restaurant was very good and also no reservation required. The dive shop Pepe's scuba were very accommodating and the massage business near the pool area was very good. Fatima, the evening customer service lady at the front counter is very helpful with any problem you may have.

    May 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacation

    10/10 fun place to stay with a great view and amenities. Have been here multiple times and would always recommend coming back for a nice relaxing getaway with your family or just your spouse. Never a dull moment on the great island of Cozumel.

    May 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Come to Cozumel, it’s worth it

    I came to cousin Malania for a low-key quiet, tropical vacation, and God exactly what I wanted. The beaches were awesome. The pools were great. The staff was so helpful. It’s an all inclusive hotel stay, tips, optional, but of course I have tips for everybody because then they treat you even better. Paulino was especially nice.. if you do come, I highly recommend that you take a trip totally around the island to see the eastern coast because it is wild and non-commercialized. Climb the lighthouse at Punta Sur for a thrilling view of aqua beaches, waves, sea turtles, saltwater crocodiles, and miles of Palm jungle

    May 24, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not bad but not great

    The staff was nice, rooms in need of a serious upgrade smelled moldy, and the birds are out of control( Grackles), they should invest in a Falcon, we went to visit another resort and they had no bird problem at all because they had a guy with a falcon there. Food was not to good very basic bland. Ask for strong drinks, very basic house liquors. Nice private beach, beautiful sunsets and free snorkeling.

    May 18, 2025
Hotel advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel a resort fee of $15.00 US per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
     
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
     
    Hotel Spring Break Policy - According to the hotel policies NO GROUPS or individual reservations of SPRING or SUMMER breakers students are allowed.
     
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - 
    Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet policy : Pets Not Allowed

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