Hotel Promotions
The Signature Level inclusions.
The Signature Level is a symbol of luxury and exclusivity, which includes:
1. TSL Exclusive Bracelet
2. Early Check-In. Late Check-out
3. In-Room Welcome Amenity
4. L'Occitane Toiletries
5. Exclusive Access to TSL Exclusive Lounge (which provides specialty coffees, premium beverages, and hors d'oeuvres)
6. 25% in Zentropia Spa Services (Cannot be combined with other promotions) 
7. Free Access to Zentropia Spa's Wet Areas & Revitalizing Area.
8. 15% Discount on Selected Wine List
9. Premium Mini-bar
10. Guest Services Available from 8 am to 11pm
11. Preferred Reservations at a la Carte Restaurant
12. Exclusive Access to Private Pool with Pool Concierge Service
13. Exclusive Beach Section
14. No-Cover at Bingo Night on stays of 3-Nights or more.
15. 20% Discount on Baby-Sitting Services
16. 1 Free Laundry Service per Stay
17. TSL Turn-Down Service
18. Farewell Amenity.
Applicable Dates:
Booking Dates: 15 Jul 2024 onwards
Travel Dates: 01 Nov 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 onwards
Travel Dates: 22 Jan 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

- Free room upgrade (subject to availability)
- Fruit Basket with Bottle of Champagne
- 15% Discount on Massages

To receive this offer, just enter ""Honeymooners"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Inclusions are based on availability.
Applicable Dates:
Booking Dates: 08 May 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.
The all-inclusive program includes the following amenities:

All meals, domestic drinks, non motorized water sports, entertainment, taxes and tip.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 08 May 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Bhogali Restaurant
    Serving Indian cuisine. No reservation required, unlimited dining.
  • El Dorado Restaurant
    Steak House.
  • La Adelita Restaurant
    Serving Mexican cuisine.
  • Portofino Restaurant
    Serving Italian cuisine.
  • Poseidon's Sunset Cove Restaurant
    Serving rice, fish and seafood. No reservation required, unlimited dining.
  • Restaurant MoBay
    Breakfast, lunch and dinner with an Italian corner, show cooking.
  • Restaurant Negril
    Breakfast and dinner with an Italian corner, show cooking.
  • Sumptuori Restaurant
    Serving Asian cuisine.
  • The Blue Lagoon
    Open-air restaurant overlooking the mail pool. Lunch with an Italian corner and show cooking.
  • Various Lounges/Bars
    - Xaymaica & Sumptuori Bar
    - Italian & Steak House Bar
    - La Adelita Bar
    - Bhogali Bar
    -Poseidon Bar

    Lounge Bar :

    - The Bar At The Signature
    - Level Lounge 
    - Miss Lou
    - Ptc Lounge Bar

    Other bars :

    - Infinity
    - The Theater
    - Habits Healthy Bar
  • Xaymaica Restaurant
Room Type
  • Junior Suite Ocean View

    Bedding:  1 king bed or 2 Double Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 2 children, 4 total

    A maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children 3 - 12 are surcharged.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Beachside
    Bedding:  1 king bed or 2 Double Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits    - 3 adult, 2 children, 4 total
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Suite Ocean View
    Bedding:  1 king size bed.  

    Occupancy limits- 3 adult, 2 child, 4 total
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Connecting Suite
    Bedding: 1 king size bed and 2 double beds/ 1 King bed plus a sofa bed. 

    Occupancy limits: 6 adults, 5 children, 8 total
    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • TV
  • Signature Level Villa Suite Oceanfront
    Bedding:  1 king size bed.

    Occupancy: Max adults2, Max child 0, Total 2.

    Name changed from Signature Level Bungalow 
    Effective 5/27/2026




    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • Signature Level Junior Suite
    Bedding:  1 king bed or 2 Double Beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 3 adults, 2 child, 4 Total
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • Signature Level Suite
    Bedding:  1 king size bed.

    Occupancy: 3 adults, 2 child, 4 Total
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • Junior Suite Single
    Bedding:  1 king bed or 2 twin beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 1 adult, 3 children, 4 total
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Suite
    Bedding: 1 King size bed.

    Occupancy: 3 adults, 2 child, 4 Total
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Signature Level Villa Panoramic Ocean View
    Bedding:  1 king-size bed. 

    Occupancy limits- 2 adult, 0 children, 2 total
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Signature Level Junior Suite Ocean View
    Bedding:  1 king bed or 2 Double Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adult, 2 children, 4 total
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Signature Level Suite Oceanfront
    Bedding:  1 king-size bed. 

    Occupancy limits- 3 adult, 2 children,4 total
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite

    Bedding:  1 king bed or 2 Double Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.


    Occupancy limits    - 3 adult, 2 children,4 total




    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour room service*
  • Baggage hold*
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Golf,Offsite*
  • Housekeeping - daily
  • 24-hour room service*
  • Baggage hold*
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Golf, Offsite*
  • Housekeeping - daily
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant*
  • Sauna*
  • Shopping mall*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services*
On-Site Wedding Services

  • Exotic and romantic weddings, vow renewal ceremonies, golden or silver wedding celebrations.

    Make the wedding of your dreams a reality, or enjoy the most passionate honeymoon at our majestic beachfront resort. Celebrate that special moment in our romantic cliff-top gazebo overlooking the sea, surrounded by palm trees and lush tropical gardens specially decorated for the occasion. The beautiful beach offers the perfect scenery or guests may even hold their ceremony in the spa, with classic columns in the background for an elegant event.

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Mini Club for children with different activities according to ages. Located next to main pool with outside and inside areas, where it is possible to leave children under supervision. Also included is a spacious lawn and everything necessary for the amusement and comfort of the little ones.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There are 8 outdoor hot tubs.
  • Leisure Facilities *
  • Motorized Water Sports *
    - Deep sea fishing
    - Excursions
    - Scuba diving courses
    - Kayak
    - Glass bottom boat
  • Non-Motorized Water Sports
    - Windsurfing
    - Snorkeling
    - Hobie cat
    - Stand up paddle board
    - Paddle boat
  • Pool
    There are 5 freshwater pools on-site, including a huge swimming pool with 4 integrated Jacuzzis and swim-up bar. There's also a private swimming pool for kids and an adult-only pool (less restrictive dress code) with 1 Jacuzzi (open until midnight) and bar service.
  • Sauna *
  • Spa *
  • Steam bath *
  • Tennis court
    There are 3 lit tennis courts on-site.
Off-Site Recreation
  • Golf *
    Golf course located within a mile of the property.
Off-Site Attraction
  • Dolphins Cove
    Dolpin's Cove is next to the resort.

* Fees may apply

Where romance and relaxation greet every Jamaican dawn, this picturesque, all-suite resort offers the ideal setting for honeymoons and romantic tropical getaways. Here British-colonial decor and modern amenities grace each inspired guest suite, while freshwater swimming pools, pampering spa services, an enjoyable selection of sensational restaurants and bars, a pristine oceanfront location and all-inclusive access to the services and amenities at the adjoining Grand Palladium Jamaica Resort & Spa, appeal to adults hoping to get away from it all.

Property information

Year built: 2007
Last renovation: 2015
Floors: 3
Total rooms: 517
Hanover Parish, the Point, Lucea, Hanover, Jamaica

Customer ratings & reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 19283 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Poor service and rude staff

    Rude staff, poor service, resturants are a scam! Serve same food as in buffets! Their drinks are very watered down.

    Nov 09, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exodus band

    Exodus band is PHENOMENAL!! Must see them up at the infinity bar!!

    Nov 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First timer

    Didn’t know what to expect and was pleasantly surprised. Staff was friendly. The general vibe of the guest was pleasant. Fun entertainment. Excellent food with an exciting selection of Jamaican staples along with some comfort food and international fare. Clean rooms

    Nov 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My vacation at paladium hotel

    Grand paladium hotel My stay at the hotel was very satisfied from the very first night until my last minute of departure im looking forward to book again. Thank you

    Nov 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Drink tasting with Mimi

    Had an amazing experience! Learned a lot about the culture

    Nov 07, 2026
Hotel advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places •Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • Advisory24-hour room service will be charged at USD $17 per room and service.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Guest Accommodation Room Tax: $4 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 18
  • General policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet policy : Pets Not Allowed

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