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20359 reviews-
Busy on the beach
Determine the type of vacation you are looking for before booking this. We’ve been on 3 varied properties over our two week stay and chose this as a 1 nighter at the end before we fly home. Waikiki area is hustle bustle and shopping so definitely not our vibe for travel but may be for others. Beach is right out front and seemed family friendly, plenty of shopping if that’s what you are looking for on vacation and lots of dining options. Hotel is massive and in need of updating. Room had cable tv but no streaming app capabilities although they did provide a coupon that you could take to some dvd kiosk somewhere on the property to then bring a dvd back to your room…..(insert eye roll). You have to carry your special towel cards down to the pool to get towels, really? We can’t link this to our room key? Couch in room is circa 1980 and ripped. bathroom with tub/shower is tiny and took a full 10 minutes to get hot water.
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Bed Bugs and Problems Galore!
Absolutely horrible. We found bed bugs and stained bedding in an upgraded room, and then when we were moved to a new space, we had no running water! What was management's response? Here’s some points and deal with it. I'm left flabbergasted as a gold status member of Hilton. Just wow! Avoid at all costs!
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Avoid the Hilton Hawaiian village!!!
Avoid the Hilton Hawaiian Village, especially if you want to stay in the Rainbow Tower!!! They are remodeling and the noise is horrendous. If you try to book a room there is no mention of the construction. Very sad! We tried to adjust be had to cut our stay short. They charge too much for Rainbow rooms and expect you to tolerate all the noise. They moved us once to another room but it didn't help. They played stupid and couldn't tell us which rooms were farthest from the noise. SCREW THEM!!!
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Work & pleasure at Waikiki
This hotel is a large complex set on a large acerage property on Waikiki Beach. The room was comfortable although a little stuffy as all windows and baconey door was secured shut allowing no air if you turnef the aircon off. The bed was comfortable but the pillows were too soft to support the head. The facilities offer a range of restaurants and other facilities all designed to make people feel right at home. I attended a 4 day conference at the village. The conference facilities were magnificent.
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Not an Hilton experience. High cost, …. Average quality
I am a quite loyal Hilton customer, but this hotel was not what I expected from an Hilton. Rooms are very expensive, for an average quality. The hotel is very noisy. Breakfast and dining experience were such that we decided to go to next hotel for better quality food. We were hoping for at least a great view on the ocean. Instead we had a partial view on building next door and a tiny peak at the ocean Finally, at check out, end of your stay, 4 night in our case, we enjoyed the cherry of the cake, 70 $/night parking fee. Overall despite my loyalty to Hilton, I do not recommend this hotel