$100 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 5 nights.
$200 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 7 nights.
Currently, the confidential All-Inclusive guest room rates include the following amenities and benefits (subject to change with notice):
Accommodations as selected
Welcome drink and cool towel at arrival
Unlimited access for Daily Breakfast, Lunch, Dinner and snacks at any Food and Beverage outlets including a la carte restaurants, during published operating hours. Reservations are available and are optional. Walk ins are accepted.
24 hour Food and Beverage option available
Unlimited International alcoholic and non-alcoholic beverages and specialty cocktails at restaurants and Bars, during operating hours.
Daily refreshed mini-bar with soft drinks, juice, bottled water, and beer
Variety of creative daytime activities and live nightly entertainment program.
Access and activities at the Kid’s & Teen’s Club.
Complimentary Pool and Beach Waiter Service.
Complimentary Wi-Fi throughout the Resort
Complimentary access to our State-of-the-Art Fitness Center.
All taxes and gratuities
The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- AumaOur highly skilled chef specializing in the finest beef cooked to perfection. Enjoy with our many sides dishes including an assortment of vegetables, rice and potatoes.
- AzulindaCoffee shop, specializing in deli items, sandwiches, salads, and more.
- Azulinda Bar LoungeEnjoy your casual lunchtime dining, specialty assorted cocktails, juices and beers.
- Chiringuito CocomarExclusive access for Enclave guests. Relax and enjoy your fresh ceviche, made with fresh raw fish cured in fresh citrus juices and spiced with Mexican seasoning.
- Chiringuito SeasaltMexican Fusion grill serving assorted beef, chicken or vegetable tapas.
- La LuceAuthentic Italian cuisine where you can enjoy all of the natural flavors of Italy. Enjoy your favorite cooked-to-order pasta in a warm, friendly and inviting atmosphere.
- MaxalMexican Cuisine enhanced by the regional flavors and spices.
- NorikuContemporary Asian menu offering traditional and signature sushi rolls, sashimi and innovative, hand-crafted cocktails, wines and beer.
- Vela NorteAll Day Dining. Three-meal restaurant serving international and Mexican cuisine. This is the main restaurant serving breakfast, lunch and dinner
- Vela SurRelax and enjoy our in-house buffet area with assorted dishes including delectable starters, salads, delicious sandwiches, and hot meals.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children welcome†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- Baggage hold†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children welcome†
- Children's nursery†
- Clothing store†
- Communal bar area†
- Complimentary buffet breakfast†
- Concierge desk†
- Connecting rooms†
- Currency exchange†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Free parking, Offsite†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- Outdoor pool†
- Parking, Offsite†
- Parking fee managed by hotel†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Transportation services - local area†
- Turndown service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Ethernet Connectivity†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Gym †exerciseRoom
- Cancun Country Club
- Cerveceria Tulum
- City Center
- Playa del Carmen
- Rivera Cancun Golf and Resorts
- Tulum Archeological Site
- Xcaret park
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
1685 reviews
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Aug 08, 2025Perfect for a Family Reunion
We had an amazing week at the Hilton Tulum Rivera Maya. A big thanks to the all-star staff at the kids club, including Emma, Angel, Bel, Roshy, Cristal, Montse, Mich & Joss. They took amazing care of our 4, 8 and 10 year old. Our eldest said it was the best kids club program she has ever been to because they always have carefully planned activities and allow for some free play. Thanks so much!
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Aug 08, 2025Great family resort
Great kids club. Thanks to angel, Emma, mich, bel, Montse, joss, rosy. Excellent in handling my daughter’s food allergies- thanks to all the waitstaff, managers, even buffet employees- Raquel, korala, Andrea, Freddy, Jose- they were all stellar! Only issues was the AC, but I know it’s Tulum and it is hot and humid. But our room felt damp all the time. Other than that this is an amazing family resort
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Aug 07, 2025Beautiful Resort, Mediocre Service
Hilton Tulum Riviera Maya is a beautifully appointed, spacious resort, but lacks a sense of hospitality towards guests.
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Aug 07, 2025
Honest review
Beautiful resort, staff was amazing, rooms were amazing. I did forget a few things and was able to get items from house keeping without charge. Only issue is if you want ocean view make sure you get a room on the 3rd level. The trees and greenery really blocked our view. We roomed in 2245 and couldn't see anything from thr balcony. Also plan foe transportion as the hotel will charge for more. They around 25 mins from downtown. Cab will be cheaper to book round trip then 1 way. 50 dollars one way, we tried to grab a cab back and were getting outrageous prices to return. Upwards to 90 usd.
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Aug 06, 2025
Memorable family holiday made special by the team at the kids club
Context We are a family of 4 with an 8 year old boy and 6 year old girl. Travelling from London from 29th July to 5th August. We just returned from a week at Hilton Tulum. It was one of the best holidays we have had. We mainly stayed at the resort and this was great for the week we stayed. I was able to work from the hotel room quite nicely. Highlights The rooms are spotless and extremely comfortable. The resort as a whole is fantastic. The kids club was the star of the show. The staff, Joss, Bel, Krystal, Angel and Emma are the best we’ve come across and a real credit to the resort. It’s as good as sending your children to a top notch daycare centre! We’ve always been reluctant to use kids clubs but our kids loved it there with the kindness of the team and the top notch program and facilities they had there. The pools are great and never felt crowded. Great selection of restaurants and the set menu restaurants make a nice change to buffet food. We are all vegetarian and the reason I mention this was that the selection of food for us was great. The gym is superb and we used it everyday. The onsite cafe is very good and the coffee is great. The concierge team especially Jesus were really helpful and put emphasis on the fact we were having fun. Points to consider The food options for kids are limited. You can get pasta but thats about it. Could have had more help with excursions. There’s lots we could do but the one time we did I got ripped off. I’d have paid for Hilton resort arranged trips. The shops onsite are way too expensive and make airports look cheap. If you’re staying with kids then you’re best off staying in Casa 6. Summary All in all it was an amazing family holiday and the resort gets high marks for supporting this. Again special mention goes to the Joss, Bel, Angel, Emma and Krystal in the kids club. They went the extra mile to make sure all the kids and families had the best time. We would have no hesitation in going to Hilton Tulum again. Ps - the wildlife is amazing. I like the iguanas aka Mexican squirrels all very unique personalities
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $76 Mexican Pesos (approx. $5 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18