Complimentary Unlimited entrance to 9 eco-theme parks. Up to $2,900 in value!
Guests will receive free admission & other amenities to the following theme parks and tours:
XEL-HA: All food & beverage (from Monday to Sunday, $26USD per person fee)
XCARET: One meal included (from Monday to Sunday)
XPLOR: Buffet Included (from Monday to Saturday)
XENOTES: One meal included (from Monday to Saturday)
XOXIMILCO: One meal, beer & tequila, non-alcoholic drinks included (from Monday to Saturday)
XICHEN TOUR: Food included (from Monday to Saturday, $33USD fee )
XPLOR FUEGO: Buffet Included (from Monday to Saturday)
XCARET XAILING: Meals not included (from Monday to Sunday)
No reservations are required for Xcaret, Xplor & Xplor Fuego.
The rest of the parks & tours require reservation. No show fee apply of $25.00 USD(plus tax) per person, this will be charged to the guests who do not request a cancellation with at least 24 hours in advance.
See Guest Services or the Concierge for more information or to make reservations.
Transportation included.
- Romantic Dinner includes a 5-course meal and a bottle of Champagne held at one of the rooftops or one of the inlets, based on availability (Beach Area, Hotel Special Decks, Inlet at Fuego).
- Contact Guest Services to schedule Romantic Dinner a minimum of 24 hours in advance.
- A value of $150 per room booked can be applied towards the total cost of the experience.
- Private Dinner Costs start at $400.
- Credit not cumulative, not transferable, and unused credit will not be redeemed, nor in cash nor in other service.
- Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
- Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
- Certified crew on board of the catamaran
- Snorkeling tour on a reef
- Snorkeling gear and full-face mask.
- Premium drinks and hand fruit on board.
- Box Lunch
- Time at leisure at Isla Mujeres
- Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
- Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
Operation Frequency: Monday, Wednesday, Friday, and Sunday.
Please remember that in addition to this tour, guests also have the option to enjoy our Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:
- Hotel Xcaret Arte 09:15 am
- Hotel Xcaret México 09:30 am
- La Casa de la Playa 9:45 am
Reservations are essential to enjoy this tour, through our Guest Service departments or on-site.
- Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
- Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
- Certified crew on board of the catamaran
- Snorkelling tour on a reef
- Snorkelling gear and full-face mask.
- Premium drinks and hand fruit on board.
- Box Lunch
- Time at leisure at Isla Mujeres
- Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
- Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
- Operation Frequency: Monday, Wednesday, Friday, and Sunday.
- Please remember that in addition to this tour, guests also have the option to enjoy our Cancun-Isla Mujeres-Cancun Ferry with the following pick-up times at the hotels:
- Hotel Xcaret Arte 09:15 am
- Hotel Xcaret México 09:30 am
- La Casa de la Playa 9:45 am
Resort Details
- Arriba BajaLocated in Casa Eclipse, Arriba Baja offers a signature culinary proposal in a stunning atmosphere with panoramic views and a waterfall flowing from the ceiling into the river.• Breakfast, lunch, and dinner• Location: Casa Eclipse• Adults only• Reservation required
- Azul NogadaShowcasing the classic cuisine of Puebla, Azul Nogada offers buffet or à la carte service in a setting decorated with traditional talavera pottery. Outdoor seating and a private dining area for up to 16 guests are available.
- BioVegan/Vegetarian restaurant.
- Cantina Los Faroles
Oaxaquena's speciality food.
- ChiRenowned Chef Roberto Solís presents a menu that pays homage to the cuisine of Yucatán at Chi. The dining experience is enhanced with live happenings, and a private space is available for exclusive events.• Open for dinner
- ChibaliFamily restaurant with international buffet.
- CosteroCostero highlights the best of Veracruz cuisine with seafood, fish, and traditional appetizers, served on an outdoor terrace complemented by live events for a unique experience.• Open for breakfast, lunch, and dinner
- Fuego
Italo-mexican speciality food.
Restrictions apply - exclusively for Casa Fuego guests. Adults-only.
- HA' (additional cost)Ha’ is more than a restaurant, it’s a culinary experience that involves all the senses, from the welcome, to the design elements, to sounds, to the presentation of drinks and food and impressive Mexican wine collection - every element surpasses the expectations of the diner.
Ha' is not a part of the All-Inclusive plan. - La TrajineraSea and land flavors.
- La XentralOpen for breakfast, lunch, and dinner. This Mexican and international buffet in a market-style setting features a Cafeteca, where guests can enjoy a snack while waiting for transportation to our Parks and Tours. Departure schedules for the parks are also displayed on several screens.
- Las CuevasBrazilian rodízio.
- Las PlayasSnack and grill.
- Mercado de la MercedTraditional Mexican buffet.
- Tama-MonAt Tama-Mon, guests can enjoy the best of Asian cuisine with Chef Luis Arzapalo’s magnetic sushi train, three Teppanyaki islands, a Mongolian grill, plus a dim sum and ramen bar, all in a unique and surprising setting.• Open for breakfast and dinner
- Teatro del Rio
A recreation the classic dinner-show lounges, considered the epicenter of the artistic and social life of Mexico in the 1950s. Enjoy this special time with your spouse, friends or family along a tasting menu, as the show takes place in an impressive riverfront stage.
Reservations required. - Various Bars/Lounges- Lobby Bar
- Bar Pozas 1
- Bar Pozas 2
- Pool Bar
- Bar Fuego and Roof Top Bar Fuego - exclusively for Casa Fuego guests - Xin GaoAsian cuisine.
- XpiralThe Sunday Brunch now is located at Las Cuevas restaurant.
Restrictions apply: Available exclusively for Casa Fuego & Tierra guest. There is an extra charge ($) for other guests.
- 24-hour front desk
- 24-hour room service
- Airport shuttle service
- Babysitting†
- Beachfront
- Business services†
- Children programs†
- Complimentary wireless internet
- Concierge desk
- Conference facilities†
- 24-hour front desk
- 24-hour room service
- Airport shuttle service
- Babysitting†
- Beachfront
- Business services†
- Children programs†
- Complimentary wireless internet
- Concierge desk
- Conference facilities†
- Exercise gym
- Parking
- Tour/sightseeing desk
- Valet parking
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Fitness center on-siteDaily yoga lessons and functional training circuit.
- General †XCARET KIDSExciting new entertainment options have been added for children, enhancing our existing offerings:• Octopus-shaped pool at Casa Viento• Xiquillos Kids' Club and nursery• Lunateca• Xiquit Inn• Four slides at the family pool in Casa Vida
XCARET TEENSTeens will enjoy vibrant spaces designed especially for them at Casa Sol, featuring:• Dixtrito 1317• La Paxanguería• New pools and water slides• Rooftop with bar and kitchen
XCARET ADULTSAdults can indulge in exclusive areas for relaxation, socializing, and entertainment. From wellness at Muluk Spa to lively nightlife with music and drinks, options include:• Las Maquinitas Bar• Antro Xupes• Pava Jarla - Kayaking
- PoolThis resort has 11 pools.
- Snorkeling †
- Spa †
- Teen programs
- Tennis court
- Water activities
- XoximilcoAccompanied by mariachi, regional music, trios, northern music and Mexico’s most traditional cuisine, Xoximilco is the best Mexican fiesta in Cancun. A perfect environment for families and friends, everyone’s invited
- Traditional Mexican dishes in a Mexican dinner on board.
- Not recommended for children under 12 due to late night schedule
- XavageAn electrifying park where you can see how adventurous you want to be and feel the adrenaline pumping. Have an astounding day in the newest park in Cancun. Six different activities are waiting for you, either on water, through the air or by an off-road circuit with several obstacles to overcome the challenge.
- Lunch buffet and non-alcoholic beverages
- Zip-line Xavage, Rafting, Monster Truck, Jet Boat, Kayak, Ropes Course with four different levels, Tough Cubs: a special place for kids from ages 5 to 11. Safety equipment for all the activities. Restrooms, dressing rooms, showers and lockers.
- Children under 5 are not allowed
- Xplor FuegoDare to live the adventure at night in Xplor Fuego, the park with activities in Playa del Carmen that will ignite your adrenaline. Get on an amphibious vehicle and ride through the Mayan jungle, fly through the starry sky on Cancun zip-lines, explore the underground world of the Riviera Maya through stalactites rivers while swimming or rafting and splash in the waters of a cenote on a hammock.
- BBQ ribs buffet (with vegetarian options) and unlimited nonalcoholic beverages
- Access to changing rooms and lockers
- XensesThe fantastic world of Xenses awaits. In this fun half-day park at Riviera Maya, your senses will be tested on a place full of magic where nothing is what it seems. From perceiving different ecosystems in complete darkness or defying gravity in an original Town, to the over 50 fantastic scenarios for amazing pictures. Fly like a bird or let yourself go on the Sludgerie and Riverlaxing, a park like no other.
- Access to changing rooms and lockers
- Xel-ha
Admire the natural scenery of Riviera Maya from atop the Scenic Lighthouse at over 130 ft with 360° views. Snorkel in complete freedom along the inlet and have fun on more than 20 aquatic and terrestrial attractions. Finish your experience by delighting your palate on the unlimited buffet and open bar.
- Breakfast, lunch buffet and snacks & beverages (alcoholic and non-alcoholic)
- Included: access to snorkeling gear, changing rooms, lockers & a towel
- Xcaret plus
Have fun in over 50 natural and cultural attractions for the whole family with your admission to Xcaret park. Spend a full day amongst underground rivers, jungle and the Caribbean Sea while you enjoy the most vivid representations of Mexico, its folklore, gastronomy, culture, history and nature in a single place!
- One Lunch buffet at select restaurants
- Xplor Park
Live a day full of exciting adventures in the most visited zip-line park in the world, including the highest zip-lines in Riviera Maya. Go into the heart of the jungle while driving through trails and caverns, or swimming and paddling along stalactite rivers with impressive millenary rock formations. Besides, discover its new activity: Underground Expedition
- Lunch buffet, snacks and non-alcoholic beverages
- Access to changing rooms and lockers
† Fees may apply
Guest Reviews from BeachBound Customers
Customer ratings & reviews
TripAdvisor Traveler Rating
14935 reviews
-
Oct 16, 2025ARMIN rooftop HMX2
Armin from HMX2 is one of the nicest employees we have ever met. He always goes above and beyond to make us feel special. He pays attention to every detail and is extremely professional! He will definitely make anyone in his presence feel most important! Always an amazing time at HMX!!!
-
Oct 14, 2025
The most magical honeymoon
Everything was so perfect and the trip isn’t even half over yet I am so excited to be here for my honeymoon. It’s so magical and Marco M. was the BEST!!! He surprised us at the pool at fuego rooftop with a honeymoon basket gift and it was the best vacation I could ever imagine. Trip of a lifetime and Marco made it so special for us to be in love :)
-
Oct 13, 2025Bumped for a butler
We are currently staying at Xcaret Mexico on the expansion opened in July. The hotel is beautiful, the food so far has been good. The service has been abysmal. It started with the ridiculous wishlist for reservations, which we filled out and sent in. We got our reservations confirmed after multiple emails. Then the fun started. We arrived and spent 2+ hours on the check in process which provides an illusion of movement. After dodging 2 time share sales pitches we finally made it to our room. It was lovely. We are here for fall break and my birthday. My wife had booked a dinner reservation for my birthday at Ha’ timed so the kids could hang out at the kids club while we had a leisurely dinner. 2 days before the front desk called to say that something had happened and they had to move our dinner to just before the kids club closed. We told them that wouldn’t work. They then preceded to tell us they could put us in other restaurants and refund our money for Ha’ (Michelin star restaurant). They would not relent. It felt like we got bumped so someone who had a butler could have our spot. You can’t deal with anything over the phone. You always have to walk up to the concierge and deal with them in person. It always comes with another attempt to sell you a time share. At this price point no should mean no. They appear to have their restaurants open to public and don’t reserve spots for their clientele spending $1500+ a night. We will not be back.
-
Oct 13, 2025
Excellent service and great atmosphere
Big shoutout to the awesome bartenders at The Flamingo, Brayan, Nayeli, Eleazar, and Gustavo Angel for always providing great service and good vibes! On Gustavo’s recommendation, we decided to check out Monarca, and we’re so glad we did. The food and atmosphere were fantastic, and our server Orlando made the experience even better with his friendly attitude and excellent knowledge of the menu. You can really tell he takes pride in what he does. Overall, both spots, The Flamingo and Monarca are definitely worth visiting. Great people, great energy, and top-tier hospitality all around 😃
-
Oct 13, 2025
Amazing Service at Xcaret
Impeccable service and attention to detail, from the decor of every space to the food presentation. The food was excellent with variety and accommodation for allergies. The service we received from our staff in Casa Fuego was excellent. Thank you Alejandro, Bani & Julieta for making our stayed so special! We will definitely return!
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- AdvisoryA minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants and Parks. • Teatro del Río • Há (non-refunfable) This fee is subject to change without prior notice.
- Check in: 3:00 PM
- Check out: 12:00 PM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.