These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One couple photo per booking.
- One Ice Bath Breathing Therapy Treatment pp/ps (max 2) Max of 2 per room.
This can be used for all AMR Resort coupons:
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- CAPRI GRILLEChic and modern, this sophisticated spot serves coastal mediterranean cuisine in addition to grilled entrees and other rustic dishes
- COFFEE REPUBLICFuel up any time of day with your favorite coffee drink or satisfy your sweet tooth with a scoop of gelato or a scrumptious pastry.
- EL COMEDORThis chef-driven buffet takes guests on a journey through various cultures and gastronomies, offering something delicious for every taste and desire.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- LOLA BEACHThe party never stops at the Beach Club with a live DJ and the Beach Bar serves sophisticated tequila and mezcal cocktails. At the restaurant, savor local sea to table cuisine with a Latin flair.
- OLASTropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.
- TEMPESTCentered around a sushi bar and teppan tables, a tasteful fusion of Asian cuisine and design comes together in this innovative restaurant that combines the traditional and modern.
- THE MARKETThis Food & Beverage concierge is where culinary wishes come to life, whether you would like to book a romantic dinner, purchase an upgraded bottle of wine or attend a chef’s tasting.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- Laundry Facilities†
- Meeting rooms†
- Pool†
- Restaurant†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Dancing †
- Fitness center on-site †
- Pool †
- Spa †Spa by Babor
- Volleyball †
- Water activities †
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Relaxation 🤌🏻 LGBT friendly 🏳️🌈
I surprised my wife with an anniversary trip and when we arrived our room had a banner on our door, chocolate strawberries, and white wine. Best customer service!!! We are interracial and lesbian and we were made to feel very welcomed. The weather wasn’t perfect since we went off season, but we had a BLAST. Ruby at the spa gave me the best massage of my life! She literally improved my posture and relieved my hip pain.
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Great to be back again!
We had a great time! This was the first time back since it was secrets capri. Frennanda and Sohpia were awesome butlers and made sure each day we were having a good time. The pool waiters were so great! Is was not so busy while we were there and they made sure we always had a drink at the pool ... Julio, Martin and Alex were aways so happy to help us! .... Between room service, habatchi, italian and the theme nights there was pleanty of food ... Yes it is not a Secrets anymore but food was great and we still have more to try on future visits. We were in the oceanfront king roon (See photos) and the ocean view was so nice. The only drawback was that it rained a few days and that room did not have a cover for the patio so you could not use it while it was raining. I would recomment they add a little plastic roof so that you can use the patio in the rain ... maybe that will be there when we go back in December :) The Ferminator always kept the engery up from the entertainment staff! The coffee shop was a great place to visit for an after dinner drink! Night ends earlier after the shows or events in the sports bar ... but day drinking is more fun! So if you are looking for all night parties this may not be your vibe. If you like a small cozy adult all inclusive resort with some higher daytime energy this is where to go! Great for a 7-8 day trip! Oh and the freshly made emenadas at breakfast are ooh so yummy!
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Great stay for a girl's trip
Visited this resort in mid June and while we could not sit on the beach because the large amounts of seaweed, it was a great stay. I am a travel agent and I arranged a group trip for 10 with 6 rooms , 3 of them king with swim up pools. The service was impeccable. Butler service for the king suite was impeccable! The rooms are large and the service for the standard rooms was great. The only comment is the schedule of the restaurants. Because it was a group trip we had an itinerary for events off property and wanted to partake of the Tempest restaurant but it was closed on our last night there. It was a great disappointment. But would highly recommend!!
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Room for improvement.
I want to start by saying this resort is beautiful. The design and cleanliness of the rooms is great. The hospitality of the staff is truly magnificent. I can honestly say my rating would be significantly lower if it wasn’t for the staff. They are all so warm and welcoming and make every effort to remember your name. Valerie is an absolute gem and they are so lucky to have her as a member of their team. She is an absolute sweetheart. The location is meh. If you want to stay on the resort for the duration of your time then that’s fine. If you’re looking to travel off resort and spend time in Playa del Carmen it is pretty far and will be an expensive cab ride in to 5th avenue. The beach has the potential to be beautiful. Can’t say much about it due to the sargassum situation (completely out of the resorts control and in no way doesn’t review reflect that). The food and restaurants…they need so much improvement. I can honestly say I’ve stayed at so many other resorts in the area (Hilton PDC, Wyndham Alltra PDC, Riu Palace, Iberostar) and this place was the absolute worst for food. The buffet is so small (Wyndham Alltra is a similar size resort and the buffet was MUCH bigger) and if you have any sort of dietary restriction, good luck. The breakfast options were fine (kind of hard to not find something for breakfast) but every other meal….yikes. Even the a la carte restaurants were incredibly mediocre and most times I left annoyed and hungry. When I booked I understood it was a smaller resort which I would assume would work in my favour. Man oh man was I wrong. For the price point of this resort the food options fell incredibly short. I ate and got by but was never blown away or satisfied. I have worked in hospitality for almost 20 years. The staff is outstanding but the food is 1/5. Do not book here if cuisine and dining are a big part of your travel experience. I can say with absolute certainty I will never be back and I can only hope the Hyatt doesn’t ruin their takeover of the Hilton Playa del Carmen with their terrible food as that is something the Hilton was/is incredible for.
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A solo retreat
It was an absolutely beautiful resort! The entire entertainment staff ( Dulce, Yunul, Sandra, Fermin, Arturo) were more than welcoming and their energy only added to the experience. The resort had a calm and intimate atmosphere. I will definitely be going back!
- Check in: 3:00 PM
- Check out: 12:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed