Guests will receive up to $400 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Various Bars
- Adelita
- Marea
- La Duna
- La Tabla
- Litibu
- Sea Soul
- Cohiba
- La Bahia - Various Restaurants
- Tsuba - Japanese
- Cuate Pancho - Mexican
- Bahia - Steakhouse
- Pacific Express - Gourmet
- Nopal - a la carte
- La Duna - Beach Snack Bar
- 24-hour room serviceReservations and dress code required, please contact guest services upon arrival for complete details.
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Americans with Disabilities Act (ADA) compliance
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf†
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Room service - limited hours†
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
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This resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's pool
Kids pool and a splash park.
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-siteThis resort has a Fit & Fun Fitness Program.
- Golf †
There is an 18-hole, par-72, Greg Norman-designed golf course on-site.
- Motorized Water Sports †For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs †
- Non-Motorized Water Sports †Activities include:
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinics
Snorkeling - Pool
There are three pools on site including an infinity pool with a swim-up bar, a kids pool and splash park.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court †
- Live entertainment
Live nightly shows in theater
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
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Entertainment
Eliana and the entertainment team were so great! She told us about all the activities and night shows. The mariachi band was fantastic we loved the Mexican shows too. The water aerobics with Karla was amazing, this resort is a great option for vacation for anyone including the ones thinking of great weddings
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Best wedding experience
We just had our 25th wedding anniversary with family and friends 52 people 20 rooms and I couldn’t be happier specially with Adriana wedding coordinator and her team they were so professional friendly and on top of every detail, totally recommend them for your wedding or any big event. Loved loved the wedding venue with sunset 🌅 and beach 🏖️ ceremony. Gracias Adriana por ayudarnos a realizar nuestro sueño😘
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Beautiful resort, excellent service, would come again!!
Just spent 10 days at this lovely resort in an oceanfront, sunset view room. The room view did not disappoint. The resort is a bit of a long trek from the PV airport but definitely with the drive. The resort has an app allowing you to make all room requests as well as set and cancel dinner reservations. It’s super easy to use and also has the restaurant menus and the daily activity calendars. In the 10 days we only left the resort once to go into the surf town of Sayulita. Otherwise we spent our days at the pool and also took advantage of the resort factories such as morning yoga, Zumba, dance lessons and fun pool games BIG shout out to the pool servers Ale and Liliana who learned our names and favourite drinks and brought us extra drinks before going in their breaks. The spa massages were Amazing but I would skip the hydrotherapy. It wasn’t great and other spa guests kind of disrupted the zen by being in their phones etc. the golf course was beautiful but VERY expensive so really only worth it if your a serious golfer. We only ate at the buffet for dinner our first night and then we had no problems getting into each a la carts restaurant twice during our stay. Our favourite was the Pacific Express French Bistro themed to look like an antique train dining car. There were ALOT of kids but we didn’t mind too much since we weren’t responsible for them lol. Drinks were strong and there was a huge variety so I tried something new every day. My favourite was the Pineapple Margarita with a Tajin rim.
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Very relaxing and peaceful and eventful! Wish this place closer. I will come back to visit. Hope to see this blessing!
Joel del equipo de entrainment es muy divertido y ya es mi amigo! He is a really nice guy and he has showed me almost every event here at the resort, I really want to work here how because of how fun everyone is here and friendly! I will come back to visit my friends! Gracias!
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Awesome!!
Awesome customer service, everyone is kind and they make you feel welcome. Chef Abril goes aboye and beyond! Their kid area is pretty cool too, our 3 year old daughter really enjoyed being in the water while we were sitting on a yummy drink! Def recommend this spot.
- Minimum check-in age: 21
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.