Guests will receive up to $300 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit coupons must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Coupons have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The coupon only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Cozumel Buffet
Our endless buffet serves a continental breakfast, full breakfast and dinner. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties.
- El Cedral Smokehouse Restaurant
A fine A la carte restaurant, the steakhouse specializes in fine cuts of grilled or barbecued meat. Formal dress required; although longer shorts are permitted.
- Las 2 Marias Tex-Mex Restaurant
Guests can savor the most authentic Mexican recipes including quesadillas, tacos, burritos, and enchiladas. Formal dress required: Gentlemen are kindly asked to wear long pants.
- Palapa El Cedral
Providing an informal setting, this restaurant prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, the restaurant also offers a snack bar.
- Various bars/lounges
Several bars are open throughout the day where guests can relax over refreshing drinks and savory snacks at any hour. Soft drinks are available at night as well.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
-
The resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.
· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.
· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.
· Record short films, become a journalist, publicist or the stars of an improvised video.
· Discover the inner artist by working with clay.
· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.
· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.
· Learn how to get a hard-boiled egg into a bottle or experiment with colors.
· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:
On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights
What's New!
Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
- Direct access to a beach
- Fitness center on-site
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Billiards
Bocce
Gymnastics
Table tennis - Motorized Water Sports †
- Non-Motorized Water Sports
Activities include:
Catamarans
Kayaking
Water aerobics
Water polo
- PoolThere are 3 outdoor pools.
- Sailing †
- Spa †The hotel's top spa performs the best relaxing and energizing treatments including aromatic massages, facials, holistic sessions, and even treatments for the entire family.
- Tennis court
- On-site Entertainment
Live nightly shows in theater/disco
† Fees may apply
Guest Reviews
Customer ratings & reviews
TripAdvisor Traveler Rating
8561 reviews
-
Jun 11, 202510/10 Yoania is a savant 🫡
Yoania is amazing! She made our trip unforgettable. Very attentive and always making sure we have everything we need and were having a good time. Overall, everything was very clean, the food and drinks were great, and the workers were so friendly. A very welcoming resort for all. LGBTQA+ friendly
-
Jun 10, 2025
Superb food, activities, and resort
Hands down the best vacation I’ve been on! They have literally everything here. The food (all you can eat food and alcohol) is impeccable. Incredible gourmet dishes with different themes each night and multiple beach and poolside bars. They also have water activities all included like snorkeling, wind surfing, catamarans, kayaks, paddle boarding. And there is an amazing entertainment team that plans games and activities (all organized and displayed in the app) for people of all ages and interests. Some of my favorite activities included the fire show, pool aerial acrobat performance, volleyball tournament, and ceramic painting. Pretty much all activities are included in the price (except for scuba diving and ceramics painting which was extra). There is amazing wildlife here, like coati, iguanas, macaws, flamingos. And the sea life is INCREDIBLE. Just snorkeling I saw thousands of gorgeous tropical fish, multiple barracudas, many starfish and conch, and a sting ray. The water is pristine crystal clear blue. Scuba diving we also saw beautiful coral and sea turtles (Riki-our scuba tour guide- and Tanya-our instructor- were absolutely wonderful. They were knowledgeable, patient, fun, and helped ease any nerves we had). Everyone was so friendly and fun and I was able to practice my Spanish a lot! The sleeping rooms were also so cute with AC and ours was right by the beach and pool. For the price you’re not going to find a better place!
-
Jun 10, 2025
Great all-inclusive in Cozumel!
Lovely resort with something for everyone! We loved the buffet meals, the pool is inviting and the service is outstanding. We want to send a special shout out to the restaurant manager Yoania for her kindness and impeccable customer service. My younger son loved the kid's camp and we want to say thank you to Ismael, Sol and Rosa for making his time there the best. The lunch buffett was okay but the snack shack near the pool was a great alternative with burgers, hot dogs, fries, fruit, desserts and soft serve. Pool service was great although sometimes it was hard to find someone but overall we were pleased. Thank you to Ruby, Ana and Irene for bringing us drinks. Overall a great resort for families. We will be back!
-
Jun 08, 2025
Wonderful spot for SCUBA and Food
Went on a three day trip to finish my SCUBA certification with my husband. We are mid 30s from NYC no kids. See categories below! FOOD AND DRINK: Great all-inclusive resort, loved the breakfast buffet and all the restaurant options for dinner. Had great meals with variety of healthy options. We are from NYC and pretty picky, but were pleasantly surprised by food options and quality. Was worried the inclusive alcoholic drinks would be touristy fruity nonsense but found the lobby bar had decent cocktail choices and could make proper drinks. One option for wine, beer, and prosecco included at meals with option for add on wine from a menu. Only bummer was lunch - everything closes from about 4-6 expect a crappy lunch shack on the beach with mediocre burgers and hot dogs. Since we arrived during that time the first day and after each scuba session that was the only thing open and we just waited until dinner instead. ATMOSPHERE: We came primarily for Scuba so hotel activities weren’t high on the list, but they were definitely pretty touristy / lame - Bingo, pool games, themed dance nights and shows like 80s night. People seemed to enjoy but wasn’t for us. Decent amount of kids but not over welcoming for a family friendly report but wouldn’t go for a romantic vacation. GROUNDS: The resort was really lovely, large but walkable and very jungly, felt like you were in nature everywhere you went, very green and beautiful. Best part was the animals!! So many amazing creatures - parrots, flamingos, a hawk, peahens and a peacock (do not go here if you hate birds lol), coati, lizards, iguanas, kitties and more. Was such a nice surprise to have all the animals. SERVICE: All staff was amazing! Kind, helpful, and friendly. Considering the state of the world at the moment they welcomed Americans a hell of a lot better than I could have. Thank you everyone for your amazing hospitality in a terrible time. SCUBA: Dressel Divers was a great dive shop. I was able to finish my certification and have amazing dives in huge reefs filled with so many colorful fish, eels, sharks, rays, and more. They were very helpful, organized, well priced, and the guides were great. Went on a scuba trip too and still saw a ton of new stuff at different locations. TRAVEL: Biggest bummer was getting there from the Cancun airport. Took longer than we expected, but on us for not researching that part as much. From the airport take a bus or taxi 50 min to ferry at Playa Del Carmen then a 45 min ferry to Cozumel then a 25 min taxi to resort (I think this last Taxi should be provided by the hotel and included - or at least offer a shuttle a few times a day). So 3+ hours. But once you’re at the resort there’s no reason to leave. Hope this helps anyone planning their trip!
-
Jun 06, 2025
My favorite resort so far!!!! Highly recommend
All I gotta say is WOW. I’ve stayed at a lot of resorts/ all in-inclusive, and I have to say that Iberostar Waves in Cozumel has them all beat. I love to travel frequently and things I look for in a place to stay are; location, amenities, convenience, hospitality and quality. The location was PERFECT. Loved the hut my kid and I stayed in. It’s cold inside during hot days out, cute and clean with complete and very sufficient toiletries. The view was gorgeous. Steps away from the beach. Slept perfect at night, couldn’t hear a thing. Family friendly resort with several restaurants with diff cuisines, and snack bar and bars in general, inside the resort. You’ll never get hungry. Lol Fav cuisine was the smoke house (get the 12 hr cooked brisket with empanadas and cream corn) Spa was amazing. I fell asleep during massage. Gym had a complete set up. I worked out everyday being able to hit all muscle groups. Two large pools, volley ball area, archery, ping pong, pickle ball court and set up, corn hole, snorkeling, kayaking, and other outdoor activities. With the second largest coral reef in the WORLD, and a scuba dive company inside the resort on the beach, you bet I dove! I saw so much sea life down there. Gorgeous colors and fishes. Amazing instructor. Convenient store and gift shop and a tattoo shop onsite. And taxis available all day/eve. The beach was just BEAUTIFUL. They kept the beach and water clean. With lots of beach chairs to lay on and a couple with shading and cabanas you can reserve. The huts were either in the garden area, lots of tall trees and plants and flower, with so many animals! So many Flamingos, plenty of peacocks, coati’s( southern cousin of raccoons), parrots (Pepe the parrot loves to be pet), outdoor cat cafe w so many cats - all spayed/neutered. The hospitality they had was top tier. Everyone was attentive. The entire staff had such a positive attitude and read the guests body language and facial expressions well, and made sure to immediately assist. Always greeting and so much patience. From the very beginning to the end, my daughter and I were well taken cared of. Jesse from guest services really took care of my kid and I, setting up excursions and a driver for a whole day for her birthday. (Warning, when you arrive at the airport, other companies will try to sell you excursions that are incomparable to the ones your resort will give. Esp Iberostar) From Jesse being on top of everything with such a bright attitude, we had an unforgettable stay. We really appreciate the welcoming smiles and the act of urgency. Didn’t feel any stress. On our last day, one of the hostess in restaurant realized it was my kid and i’s last day, and she hugged us when we left. Never spoke to her other than eye contact and being assisted to our table, yet she knew we were leaving. Front desk never left us at our own devices, made sure taxi assisted us immediately to head back to airport. Jesse from guest services kept an eye on us from across the room of the lobby, making sure I had zero questions and left the resort happy. I can go on and on and the deals this resort also offers, extremely worth the booking. I will be back! And will suggest to all friends and family. Thank you SO SO much again for everything!!! Highly recommend this place. The staff really, really cares about what they do. And it shows. - Marie
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check in: 3:00 PM
- Check out: 12:00 AM
- Minimum check-in age: 18
- General policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet policy : Pets Not Allowed